This 3-day Hands-On course covers Today’s Triple / Quad-Play / IPTV networks that deliver Telephony, IPTV and Internet Access over common telecommunication infrastructures and includes Security and Access control. The success of these service networks depend on being designed, installed, managed and troubleshot to provide the highest quality services available. This course provides practical Hands-On experience to deploy, manage and troubleshoot large-scale carrier IPTV networks. Attendees will learn how to ensure the delivery of the required quality of service for successful TV delivery.

When preparing for a commercial driver’s license (CDL), simply reading through the CDL’s drivers manual or depending on your driving experience alone will not provide you with the necessary information and skills to pass the various CDL tests and licensing. Further training should be obtained in order to pass the CDL Written and Driving Skill Tests. THE PROCESS OF OBTAINING A COMMERCIAL DRIVER’S LICENSE Similar to getting a regular driver license, those looking to obtain a CDL must first get a permit by passing a series of written exams. While specific requirements vary from state to state, most states' CDL permit testing covers General Knowledge, Air Brakes, and Combination vehicles. For drivers in need of certain endorsements such as Hazardous Materials (HazMat), additional written CDL endorsements exams are needed. Finally, drivers must pass the CDL driving test, which is a 3-part exam that includes pre-trip inspection test, basic control skill test, and a driving test. Once all three skills are passed, the driver can be issued a CDL. OUR ON-SITE CDL TEST COURSE BTS Training offers a comprehensive, On-Site Commercial Driver License training preparation course which covers all pertinent information that typically appears on both the Hands-On and written CDL test. We work with you to tailor our course to meet your organization’s specific commercial and truck driving needs while providing your employees with the knowledge to safely drive commercial trucks in accordance with state and federal regulations. Our CDL prep test and training course is the most effective way for your employees to learn the material necessary for passing their CDL exams.

As a general industry worker, you must be aware of the latest safety standards that are set by the Occupational Safety and Health Administration (OSHA). Designed to allow you to accomplish our 10-Hour General Telecom Industry on OSHA Standards. Our course can be delivered On-Site In-Person or a LIVE Virtual Instructor-Led course. Our course is not just a video or computer-based online course, our Instructors will teach you real-World practical skills that they have personally experienced on the job over the years that meet the latest standards and regulations today. This course covers what you need to know to stay safe on the job. Upon completion, all course participants will receive a certificate of completion at the end of the course along with a laminated wallet card, that will recognize that they have successfully passed our course that is based on the Department of Labor (DOL) / OSHA Standards, allowing them to seek and or maintain employment.

This extensive and practical course will improve your ability to use and apply the updated 2014 NEC requirements in your work environment. NFPA's updated 2014 NEC Essentials course features three days of high-impact training to help you navigate and apply the 2014 NFPA 70: National Electrical Code. You'll interact with subject matter experts in a practical format. Modules will be restructured, topic-driven modules are geared toward real-world situations in the field, with dynamic discussion, activities, and practical exercises on key NEC concepts. Increase confidence in your ability to recognize potential problems and avoid costly rework or safety violations. The 2014 NEC Essentials course provides the Code knowledge and vital takeaways you need to ensure safe and compliant electrical installation design in your work setting. Upon completion you should be able to: -Determine if an electrical installation complies with all access and space requirements Implement general requirements for service, feeder, and branch circuit conductors and overcurrent devices for a premises wiring system Recognize all critical component sizes and locations in an effective grounding scheme Clarify correct usage of metal piping and framing as grounding electrode conductors Apply the rules for raceway and conduit fill to groups of conductors Discuss the primary considerations in determining the ampacity of a conductor List the standard ratings of overcurrent devices for use in applying code requirements And much more...

This Hands-On 5ESS Switch Emergency Action and Recovery course begins by presenting the 5ESS Switch structure, Administrative Module basics, Communication Module basics, Switching Module basics and pumpable peripheral units. The course presents power considerations and the impact of power issues. The Administrative Module manual Emergency Action and Recovery lesson presents recovery procedures as stated in System Recovery document, 235-105-250 plus: Processor Recovery Message (PRM) analysis, “poke” command definitions for the Emergency Action Interface (EAI) display, EAI Display attributes functions, critical Administrative Module hardware component impacts and Administrative Module Postmortem analysis. The Switching Module manual Emergency Action and Recovery lesson presents recovery procedures as stated in System Recovery document, 235-105-250 plus: 1800 Switching Module Inhibit and Recovery Control display definitions, Switching Module Progress Markers, Switching Module Phase Triggers, Switching Module Initialization Severity and Switching Module Initialization Postmortem / Event History analysis. The Communication Module manual Emergency Action and Recovery lesson presents recovery procedures as stated in System Recovery document, 235-105-250 plus: 1850 Communication Module Primary Inhibit and Recovery Control display definitions, 1851 Communication Module Mate Inhibit and Recovery Control display definitions, Communication Module Progress Markers, Communication Module Phase Triggers, Communication Module Initialization Severity and Communication Module Primary / Mate Initialization Postmortem and Event History analysis. 5ESS Dyna Text Switch documentation is referenced throughout this course. The objective of 5ESS Switch Emergency Action and Recovery is to train maintenance personnel to perform Emergency Action Recovery procedures as defined in System Recovery document, 235-105-250.

This Hands-On ISDN Basic Rate Interface (BRI) Provisioning and Maintenance course begins by presenting the theory and structure of ISDN BRI services. This includes: ISDN Components, ISDN Connections, Basic Rate Interface versus Primary Rate Interface (PRI), Custom ISDN Versus National/Standard ISDN, ISDN Services and ISDN Features. From this point the course presents the different 5ESS Switch Modules and Peripheral Units that provide ISDN BRI service. The Peripheral Units covered are the Integrated Services Line Unit (ISLU), Integrated Services Line Unit 2 (ISLU2), Access Interface Unit (AIU), Packet Switch Unit (PSU) and Packet Switch Unit 2 (PSU2). From here the course presents the translation Recent Change Views and fields required to provision ISDN BRI services. Next, the course presents ISDN voice and data call flow identifying the Recent Change Views used to perform call processing and control the call routing. This is followed with a lesson presenting 5ESS Switch maintenance messages (Input and Output) used to test and verify ISDN BRI service. This includes examples of the messages and analysis of output messages from the 5ESS Switch. The course presents ISDN Protocol (Q.921 and Q.931) and their Information Elements. The last lesson addresses ISDN BRI Protocol. This includes instruction covering the different layers, messages and elements of ISDN Protocol, how to correctly run a protocol session and how to interpret its results. 5ESS documents are extensively used and referenced through this course. This course also provides: procedures, tables, charts, case work, information on the resolution of 5ESS Switch ISDN BRI service problems and recommendations of what to do next. The objective of ISDN Basic Rate Interface – Provisioning and Maintenance is to train provisioning and maintenance personnel to build and translate ISDN BRI services along with correcting ISDN BRI service problems in a 5ESS Switch.

This Hands-On ISDN Primary Rate Interface – Provisioning and Maintenance course starts with an overview of the 5ESS Switch and Integrated Services Digital Network (ISDN) basics. This brief review includes 5ESS Switch Modules, Peripheral Unit functions and ISDN concepts. This is followed with ISDN Primary Rate Interface (PRI) specifics, such as: Physical Hardware Components, ISDN PRI Connections, Custom versus National ISDN PRI, ISDN PRI Services and ISDN PRI Features. The ISDN Primary Rate Interface Provisioning lesson addresses the 5ESS Recent Change Views used to build an ISDN Primary Interface Group, Trunk Group and Trunk Members. The course also addresses 5ESS hardware, transport facility and channel group provisioning. Next, protocol layers 1 (I.431), 2 (Q.921) and 3 (Q.931) are presented as they pertain to the ISDN Primary Rate Interface. This includes layer 2 connectivity along with layer 3 Information Element definitions. The Call processing lesson presents how Recent Change Views control the origination and termination of calls involving a PRI Trunk Group. The ISDN PRI Automatic Line Evaluation (ALE) and PRI Protocol Monitoring lesson presents Automatic Line Evaluation analysis procedures, input messages to initiate Protocol Monitoring sessions and procedures to analyze ISDN PRI protocol. An ISDN Primary Rate Interface Trunk Maintenance lesson looks at the PRI Trunk Group Members and the trunk member tests available. Each lesson provides: procedures, tables, charts, casework, information on the resolution of 5ESS Switch ISDN PRI service problems and recommendations of “What To Do Next.” Alcatel-Lucent’s 5ESS documentation is used and referenced throughout this course. The objective of ISDN Primary Rate Interface – Provisioning and Maintenance is to train provisioning and maintenance personnel to build / translate, “turn-up” and maintain ISDN Primary Rate Interface circuits in a 5ESS Switch.

This extensive Virtual "Live" Instructor-Led course begins with a general overview of the 5ESS Switch with emphasis placed on the Modules and Unit functions. Next, the Central Office Power configuration and Power Alarm arrangements through the 5ESS display screens are explained. This is followed with a lesson presenting the function and operation of the Administrative Module, its Units, related display screens and commands. The function and operation of the Communication Module 2 (CM2), Communication Module 3 (CM3) and Quad Link Packet Switch Network (QLPS) are presented next. This includes the QLPS, CM2, CM3, display screens and related commands. The Switching Module Processor lesson presents the function and operation of the MCTU, MCTU2, MCTU3, SMPU4 – TSIU4, SMPU5 – TSIU4-2 and SMU6 along with their display screens and commands. The next lesson, Switching Module Peripheral Units, presents function and operation of all the different Peripheral Units that can reside in a Switching Module. This lesson also includes related display screens and commands. The Signaling System 7 lesson is presented next and addresses both the IRN2 and PSU-SS7 versions along with related display screens and commands. The next lesson presents Software Update display screens and procedures as defined in Alcatel-Lucent ’s Routine Operations and Maintenance Procedures document, 235-105-110. The last lesson presents Call Processing through the 5ESS and Related Recent Change Views. Alcatel-Lucent’s 5ESS Dyna Text Switch documentation is referenced throughout this course. This course can be customized to include Control Center (SCC/NOC/NRC etc.) Operational Support System (OSS: NMA, TNM, Netcool, etc.) messages. The objective of 5ESS Operations is to train maintenance personnel to effectively maintain a 5ESS and care for alarms, abnormal conditions and service affecting situations. After completing this course, you will be able to: -5ESS Overview -5ESS Power, Power Procedures, Alarms and 5ESS Equip.Diagnostics -Administrative Module Functions, Circuitry and Terminations -Communication Module 2 & 3 Functions, Circuitry and Terminations -Switching Module Processors Functions, Circuitry and Terminations -Switching Module Peripheral Unit Functions, Circuitry and Terminations -Common Network Interface and Packet Switch Unit System Signaling 7 Functions, Circuitry and Terminations -Software Update / Broadcast Warning Messages (SU/BWM) basic information -Origination Call Processing through the 5ESS Equipment and RCVs -Line Unit (LU) 1, 2 and 3 -Access Interface Unit (AIU, EAIU and XAIU) -Integrated Services Line Unit (ISLU 1 & 2) -Packet Switch Unit (PSU & PSU2) -Integrated Digital Carrier Unit (IDCU) -Digital Carrier Line Unit (DCLU) -Digital Line Trunk Unit (DLTU and DLTU2) -Trunk Unit (TU) -Digital Network Unit – SONET (DNU-S) -Optical Interface Unit (OIU) -Digital Service Units (1, 2 & 3) LDSU & GDSU -And Others

This Hands-On 5ESS Operations for Field and Control Center (NOC, NRC, SCC, CCC, etc.) course begins with a general overview of the 5ESS Switch with emphasis placed on the Modules and Unit functions. Next, the Central Office Power configuration and Power Alarm arrangements through the 5ESS display screens are explained. This is followed with a lesson presenting the function and operation of the Administrative Module, its Units, related display screens and commands. The function and operation of the Communication Module 2 (CM2), Communication Module 3 (CM3) and Quad Link Packet Switch Network (QLPS) are presented next. This includes the QLPS, CM2, CM3, display screens and related commands. The Switching Module Processor lesson presents the function and operation of the MCTU, MCTU2, MCTU3, SMPU4 – TSIU4, SMPU5 – TSIU4-2 and SMU6 along with their display screens and commands. The next lesson, Switching Module Peripheral Units, presents function and operation of all the different Peripheral Units that can reside in a Switching Module. This lesson also includes related display screens and commands. The Signaling System 7 lesson is presented next and addresses both the IRN2 and PSU-SS7 versions along with related display screens and commands. The next lesson presents Software Update display screens and procedures as defined in Alcatel-Lucent ’s Routine Operations and Maintenance Procedures document, 235-105-110. The last lesson presents Call Processing through the 5ESS and Related Recent Change Views. Alcatel-Lucent’s 5ESS Dyna Text Switch documentation is referenced throughout this course. This course can be customized to include Control Center (SCC/NOC/NRC etc.) Operational Support System (OSS: NMA, TNM, Netcool, etc.) messages. The objective of 5ESS Operations is to train maintenance personnel to effectively maintain a 5ESS and care for alarms, abnormal conditions and service affecting situations. After completing this course, you will be able to: -5ESS Overview -5ESS Power, Power Procedures, Alarms and 5ESS Equip.Diagnostics -Administrative Module Functions, Circuitry and Terminations -Communication Module 2 & 3 Functions, Circuitry and Terminations -Switching Module Processors Functions, Circuitry and Terminations -Switching Module Peripheral Unit Functions, Circuitry and Terminations -Common Network Interface and Packet Switch Unit System Signaling 7 Functions, Circuitry and Terminations -Software Update / Broadcast Warning Messages (SU/BWM) basic information -Origination Call Processing through the 5ESS Equipment and RCVs -Line Unit (LU) 1, 2 and 3 -Access Interface Unit (AIU, EAIU and XAIU) -Integrated Services Line Unit (ISLU 1 & 2) -Packet Switch Unit (PSU & PSU2) -Integrated Digital Carrier Unit (IDCU) -Digital Carrier Line Unit (DCLU) -Digital Line Trunk Unit (DLTU and DLTU2) -Trunk Unit (TU) -Digital Network Unit – SONET (DNU-S) -Optical Interface Unit (OIU) -Digital Service Units (1, 2 & 3) LDSU & GDSU -And Others

This Hands-On course, 5ESS TLWS and Testability, presents metallic (POTS) line testing, Digital ISDN (DSL) testing and basic Message Trunk testing via 5ESS Trunk and Line Work Station (TLWS), Supplementary Trunk and Line Work Station (STLWS) and through 5ESS Input Messages. The 5ESS TLWS and Testability course begins by presenting electronic theory and how it pertains to telecommunications. This includes basic transmission characteristics and the “local loop.” The next lesson addresses the 5ESS circuitry and units that are used to perform and request tests via the TLWS, STLWS or through Input Messages. This lesson also includes translations that can impact the operation of the test circuitry. The main point of this course is the TLWS and STLWS Screens and Commands lesson. This is divided into two lessons that address all the TLWS / STLWS screens and their abilities. The first TLWS / STLWS lesson addresses customer Line Testing and the second lesson addresses Trunk Testing. This is followed with a lesson addressing Remote Testing procedures encompassing the Pair Gain Test Controller (PGTC) and Test Bus Control Unit (TBCU). The last lesson presents 5ESS Input and Output Messages that can be used to request different tests. 5ESS documents are extensively used and referenced through this course.

Course description coming soon...

This 2 day Advanced Hands-On course is designed to give experienced field technicians the opportunity to implement their skills troubleshooting voice and data circuits. This course is based in the field, for technicians to put into action the knowledge and hands-on skill sets gained from our OSP Fault Locating and xDSL courses on real world customer problems and support issues. This course will include troubleshooting outside plant cable, drops and testing and qualifying customer inside wire (which is becoming more and more of a top priority). Emphasis of this course is placed on actual “LIVE IN THE FIELD, PRACTICAL REAL-WORLD TESTING AND TROUBLES ISSUES. Technicians will be engaged to effectively use Test Equipment in the Field. Most technicians in the field today only utilize about 50% of this test instrument’s capabilities; our goal is to have a 100 percent of their test instrument’s capabilities put to use. No sales pitch in this course, just Hands-On In-the-Field Testing & Troubleshooting. Our SME’s have the field experience to find the answers to real live scenarios, providing students with a “Real-World Experience.”

This 2-day Advanced Hands-On course will teach your technicians to operate and fully understand the menus on their testing and fault locating equipment. Students will learn loop parameters needed to provide the many services customers are demanding in today’s communications world. There will be in-depth instruction on maintaining the outside plant and how to successfully locate problem areas. This will include: resistive and capacitive faults, power influence, and other problems associated with analog and digital transmission. All loop testing is reinforced with hand-on exercises and can be taken to the field if applicable.

This is an Advanced Hands-On follow-up course that requires the completion of our Underground Utility Locating course. This is a follow on course and is geared toward the experienced locator and is a must for your cable locating technicians. Today's underground environments are getting more and more congested and advanced with some many more providers, contractors and all types of deployments and services provided today. The massive deployment of fiber optic cables, existing copper in the ground, underground utilities (facilities) for telephone and internet services, cabling systems, electric services, gas lines, liquid pipelines, water and sanitary sewage systems, etc. This course will cover the advanced topics that are continually asked in our previous course that just do not have the time to cover that class. So this course was built on the constant request from our completed students that want more advanced testing and advanced topics "Beyond the Basics". This advanced course can be tailored to any Utility Environment and can include any customer equipment. Today's digital locators have pinpoint accuracy, and are superior to locators of the past. We will show you how to use the advanced features of these new locators and the locaters you have on-site. Get the most out of your equipment. BTS is a valued Approved Vendor for Phillips 66.

The Advanced Hands-On course is an expansion of the Residential Wi-Fi Best Practices course, and includes comprehensive coverage of past, current and emerging wireless technologies. It includes an in-depth look at Radio Frequency (RF) propagation and Wireless LANs. The course is designed for those who want a better understanding of Wi-Fi networks, including those seeking certification, or who need to find and mitigate challenging wireless problems. The course covers various aspects of a WLAN design, such as access point placement, multi-node mesh networks, wired and wireless links, and system testing. The latest Wi-Fi Alliance and IEEE 802.11ax standards are discussed, as well as security options including WPA3 and covers the business and enterprise WLAN installation and troubleshooting. Our instructors have actual field experience and have faced the same obstacles as your team. Our “Real World Experience” allows us to provide the participants with the answers and the skills to overcome their daily challenges.

This Hands-On course is designed for Telecom cable placing and power avoidance safety. You will be taught how to set up cable attachments to poles while maintaining proper power clearances, how to place strand and self supporting cable, how to properly remove cable from a pole, proper clearances of road, alleyways and driveways and adjusting the sag in cables to get even spans. Then you will be taught how to bond and ground the strand or cable to existing plant facilities. In the safety portion of this course we will address bucket and pole top safety and rescue and additional power clearance and electrical safety rules, regulations, standards and best practices. To make the most of this course, having access to a pole/pole yard, bucket truck and tools available, this course can be customized to the customers specific needs.

This highly intense Hands-On 2-day or 3-day course, depending on the number of Dryers to be covered. (ADK, Chatlos, Dielectric, or McIntire). Students will gain an in-depth Real-World experience on Air Dryer Technique, Routine Maintenance and Troubleshooting.

This highly intense Hands-On 3-day or 4-day course provides an in depth Real-World experience of Air Pressure and Leak Locating with a Hands-On Lab environment, giving students a Real-World experience and practical Field training.

Course description coming soon...

For around a hundred years, single antennas have been used, dipoles, etc. for wireless communications in the last ten years, however, this has all changed and multiple antenna system. Different types of diversity, beamforming, array antennas and MIMO have all emerged onto the wireless scene. They offer better cell capacity, more user throughput, larger cells: too many good things to be true, it seems. However, actual deployments have shown the immense value of current MIMO technology and the potential for the next few years. Technologies such as IEEE 802.11n, Mobile WiMAX, HSPA and LTE are all dependent on their antenna systems for their performance. The newest and therefore most advanced usage is for LTE so some time will be spent on antennas for that technology and its predecessor, HSPA. This unique course starts with a refresher on antenna basics before looking at diversity in all its forms and then diversity, MIMO, beamforming and array antennas.

Prevent Injuries, Save Lives & Reduce OSHA fines Implement NFPA 70E for Electrical Arc Flash Safety. OSHA requires all employees working around 50v or more to be trained in Arc Flash Electrical safety. This one-day electrical safety training course is designed specifically for those responsible for making decisions regarding employee safety and NFPA 70E regulatory compliance and practices in alignment with OSHA 1910.269 regulations, updated in 2021, and NESC.. This NFPA 70E Electrical Arc Flash Safety Course will provide your employees with the knowledge to make sound decisions and institute safe work practices resulting in a much safer facility. Students will learn safe work practices and procedures and as a result, be able to recognize dangerous situations and avoid hazards before an incident occurs. They will learn the safe approach distances to exposed electrical conductors and by class end they'll be able to determine the proper Personal Protective Equipment (PPE) for any situation or working condition encountered. Every student will leave this class with a much better understanding of the hazards they encounter every day and a newfound respect for electricity. This in turn will make your facility a safer environment for everyone. Training is required for employees who face comparable risk of injury due to electric shock or other electrical hazards. The lack of proper training can be costly and result in damage to equipment and your facility. Proper training can reduce the risk of serious injury and even save lives. This NFPA 70E Arc Flash training course is specially designed for Qualified and Unqualified workers. You will learn what NFPA 70E covers and why everyone is concerned about it. You will learn what options you have when you decide to implement NFPA 70E, and what resource commitments you should anticipate. You will learn from an expert in NFPA 70E who can help answer any questions you may have.

This Hands-On Authorized Tower Climber Certification course is designed to prepare individuals with little or no experience to be able to safely climb and work on various types and size towers. This course combines the cognitive and the psychomotor domains of training, which assures that the student will develop the knowledge base necessary to safely climb and work on towers, as well as the practical skill sets necessary to be able to safely perform his or her duties. This course will address a variety of subject areas including, regulatory safety standards, equipment commonly used, engineering controls, work practice controls, and return demonstrations. Upon completion of this course, the authorized climber should be able to demonstrate proper knowledge, understanding, and application of the equipment used, as well as safe practices to be employed at all times that he or she is working on the tower. Note: This course does not include Tower Rescue, we do offer Tower Rescue in our 3-day Tower Rescue and Competant Climber course or our combo 4-day course Authorized Tower Climber and Rescue, which includes both courses.

This Hands-On course meets requirements set by OSHA and NATE for the Tower Industry. The main objective of this Hands-On Authorized Climber and Rescue Training course is to prepare individuals with little or no experience to be able to safely climb and work on various types and sizes of towers. This course assures that the student will develop the knowledge base necessary to safely climb and work on towers, as well as the practical skill necessary to be able to safely perform his or her duty. Employers are required to provide expedient rescue for employees that work at heights. Our tower Climber and rescue courses empower tower climbers and professional rescuers with the tools and knowledge to rescue incapacitated personnel efficiently and safely. This Hands-On course begins with a review of modern fall protection and climbing techniques for towers, and then builds on these techniques with simple and effective rescue procedures. Low student-to-instructor ratios and appropriate splits allow us to customize the curriculum to individual/corporate needs. Designed in cooperation with the Regional OSHA office, this course is designed to meet and exceed all of the recommended training called for in the NATE (National Association of Tower Erectors) guidelines for Qualified Climbers. In order to successfully complete the course, the student must attain a score of 100% on the written final, and must demonstrate proper techniques in all competencies included in the practical skill sets. Upon completion of this course students will receive a certificate of completion and will state 24 hours of Hands-On Training, CECs, and will also receive a Certified Tower Climber & Rescue ID Card, to provide to site supervisors, contractors, inspectors, and anyone that requires proof of certification. The courses are taught by our BTS Industry Experts, and our courses have been recognized and approved by both OSHA and NATE. In addition, BTS is an approved training provider for Bechtel, General Dynamics, CalTrans, GSA, CN Railway, American Tower Corporation, Black and Veatch, Verizon, TDS Telecom, AT&T, Frontier, Lumen, Windstream, CenturyLink, Southern California Edison, FPL and our U.S. Military Branches many additional Government and City municipalities.

Today, Modern Industrial Plants, Power and Electric Companies and all Network and Telecommunication companies contain a great deal of electrical equipment that needs to be understood, maintained and repaired. To perform electrical maintenance tasks correctly and efficiently, electricians and electrical maintenance personnel must have: 1. A basic understanding of the fundamentals of electrical theory; 2. A specific knowledge of the way electrical devices and equipment operate; 3. A practical hands-on experience. Basic Electricity reviews the fundamental principles of electrical theory as applied to electrical circuits and devices used in our common utilities such as transformers, inductors, and capacitors. The general topics covered in this unit include the nature of electricity; basic electrical quantities and their units of measurement; electrical circuits; electromagnetism and devices used i.e. Safe practices, Voltmeters, Cable Types, basic soldering, and more...

This 2-Day Hands-On course is a must for persons entering the field of telephone communications. In the first part of this course, students will learn about basic electricity electronics as it applies to telecommunications and basic telephony terms and concepts commonly used in the field today. In addition, the student will learn the basic components of the telephone network from the customer equipment to the outside plant, central office and the toll network. The second portion of this course expands from the basics learned in the first part and covers digital switching, digital T1 and T3 systems, fiber optics and special circuits. Each student will have Hands-On training in basic meter reading, running jumpers, circuit testing and trouble isolation.

This 3-Day Hands-On course is a must for persons entering the field of telephone communications. In the first part of this course, students will learn about basic electricity and telecom electronics as it applies to telecommunications and basic telephony. Explaining the terms and concepts commonly used in the field today. In addition, the student will learn the basic components of the telephone network from the customer premise equipment (CPE) to the outside plant (OSP), central office (CO) and the toll network (TN). Understand proper bonding, grounding and shielding. The Basics of installation, repair and maintenance of lines. The second portion of this course expands from the basics learned in the first part and covers an high level understanding of today's digital switching, digital T1, T3 systems, fiber optics and special circuits as it pertains to your specific environment. Each student will have Hands-On training in basic meter reading, running jumpers, circuit testing and trouble isolation.

As WiFi technology improves and its popularity expands, the number of WiFi connected devices within the residence is increasing exponentially— computers, tablets, phones, televisions, smart appliances, and so on. The growth in wireless devices coupled with faster broadband connections to the home has contributed to an increase in end-users’ wireless quality of experience (QoE) expectations. Customers want to consume wireless content on the device they want, where they want, when they want, and they want a high-quality, trouble-free experience while doing so. As a whole, this creates significant challenges for companies today including: -Residential set-up, configuration and troubleshooting -Significant increases in WiFi-related help desk calls -Difficulty segmenting, identifying, and resolving wireless performance issues -High numbers of repeat service calls -Customer turn-over due to poor wireless QoE -And much more...

Our 2-day Hands-On Electrical Grounding and Bonding course highlights one of the most important but least understood articles in the National Electric Code - Grounding and Bonding. Simply put, proper grounding and bonding protects your employees from electric shock and your plant and equipment from heat and fire by limiting the voltage imposed by lightning, line surges, or unintentional contact with higher-voltage lines as well as a ground-fault (phase-to-ground fault). Article 250 of the National Electric Code identifies grounding and bonding system installation methods. A properly installed grounding or bonding system for shielding, EMI, static and lightning protection can help prevent cable failures, equipment damage and power quality problems. These systems are also important for personnel protection and compliance with OSHA 1910.301-.308, and .331-.335. This course takes a deep dive into this topic and is aimed at reducing those risks. Additionally, proper grounding of equipment will also help answer any power quality issues you may be experiencing and prepare your technicians how to insure that the proper procedures and practices and followed but most importantly understood! BTS can also incorporate your specific equipment into this training to make it more impactful for your employees.

This EXTENSIVE Hands-On course will cover the BuckSqueeze, SuperSqueeze and EZ-Squeeze Pole Climbing Fall Restraint Systems (any other vendor fall restraint systems can be covered). This course is designed for the Communications and Power Energy Industry, experienced climbers only. Attendees MUST have prior pole climbing training and experience. This course is not for first time climbers. First time climbers need to attend our Hands-On Pole Climbing 3-day course before attending this course or equivalent. Today's installer and repairers (lineworkers) is listed as the eight most hazardous occupation in the US as reported by the Bureau of labor statistics (BLS). With approximately 600+ serious injuries and over 100+ deaths estimated annually by OSHA. This is a series issue that Lineworkers/Installers face everyday and companies are responsible for. With more work being done from Ariel lifts trucks, lineworkers/Climbers are climbing less frequently then in the past. As a result, Lineworkers/Climbers are not climbing enough to maintain adequate skills levels and are now more susceptible to falls that can be fatal. Communication and Utility companies around across the US and Internationally have recognized and are now addressing this issue by providing fall restraint systems and aggressive training to equip their lineworkers/Climbers and prevent any injuries, fatalities and claims in the future. This course is designed to train the lineworkers/climbers fall protection on wood poles from the ground, to the elevated work position, and back to the ground. The BuckSqueeze/Supersqueeze requires the climber to hitchhike up and down the pole utilizing the cross over strap and the paddle tensioner. If the climber starts to fall, the strap squeezes the pole, securing the climber and preventing a fall. While climbing over obstructions, the climber would secure a lanyard prior to removing the BuckSqueeze/Supersqueeze. The BuckSqueeze/Supersqueeze is easy to adjust to accommodate the size of the pole. The fact that a lineworkers/Climbers can fall from a structure and risk serious injury and possibly death, at a time when products, technology and resources are readily available to prevent it, is unacceptable... We are here to properly train staff to use this fall restraint system and give them the confidence they need to climber safely.

This Hands-On course offers the Hotel, Resort, Campus, Hospital and Building Industry the ability to become fully versed in all data cabling and audio visual design and installation including CAT 5e, CAT6, coax cabling & fiber optics installations and repair for a wide range of audio visual systems for hospitality-hotel-casino-hospital-campus network applications. Electronic and Audio Visual Systems are also becoming more and more sophisticated in today's age of smart homes and wireless networking systems. Electronic and Audio Visual Technicians design, coordinate and implement complex systems to allow users to get the most out of their systems and other modern electronic equipment. We train your technicians to understand and support your data and telecommunication networks including fiber, Cat 5-6, and Coax and the basic to complex design and wiring of today's complex audio visual systems. Our Subject Matter Experts have the real-World experience and the training experience that will give your staff the practical Hands-On techniques and practical applications needed to support your communications network by teaching the latest data cabling, fiber optic, coax, and audio visual system technologies. This course will cover design, installation, troubleshooting, repair and certify your technicians on data cabling, coax, fiber optic cabling, audio visual systems in campuses, casinos, resorts, convention centers, hotels & motels, hospitals and all premise facilities. -Structured Cabling Standards and Practices -Key Definitions -Create designs, concepts, and sample layouts based on knowledge of layout principles and aesthetic design concepts. -Read blue prints and create new floor plans. -Confer with clients to discuss and determine layout design. -Research products recommended in the proposal for compatibility. -Review final layouts and suggest improvements as needed. -Provide and verify product dimensions to ensure proper fit and finish. -Program Remote Control Systems based on the project schematics. -Prepare wiring schematics, floor plans, and product specific proposals for technicians to complete project installation in the field. -Create systems for the end-user that are robust and easy to use. -Install systems to meet and exceed all of the expectations set in the client meetings. -Fiber Optics, Copper, Coax & Wireless for Voice, Data & Video -UTP Install Do’s and Don’ts -CAT 5/6 Installation, Troubleshooting and Repair -Coax Installation, Troubleshooting and Repair -Fiber Optics Installation, Troubleshooting and Repair -Audio Components and Cabling, Installation and Troubleshooting -Visual Components, Cabling, Installation and Troubleshooting -FAQs – Frequently Asked Questions

This Hands-On Cable IPTV Installation and Service for Telecommunications course covers the knowledge needed to install and troubleshoot video services. This course will provide a comprehensive overview of IPTV, a working knowledge of the system from the signal sources to the customer premises equipment, while teaching the requirements for an installer. The why as well as the how to perform installer functions are taught throughout this course, providing the student a Hands-On proper installation as well as basic troubleshooting techniques. The student will also learn the processes and procedures surrounding digital signal tests and measurements, troubleshooting, interference resolution, in the home network mapping as well as service restoration related to industry-wide standards and practices.

This extensive Virtual Live Instructor-led course provides the skills required to perform detailed maintenance and troubleshooting on the Calix E7® optical network, including the various OLTs and ONTs within a typical network. It also discusses the theory and general system architecture used by various broadband systems such as AE, GPON, VDSL, and Ethernet-over-Fiber. The GR-303 TDM Gateway interface for a traditional TDM switch is also explained, where examples can be shown for switches like a DMS-100 or GTD-5. Primary network elements are discussed including the OLT types, ONT types (SFU, SBU, MDU), plus various ONT options found within Calix's P-Series like the GX and GE, along with devices like Erbium-Doped Fiber Amplifiers (EDFA's), filters, splitters, transceivers, and different fiber cable and connector types. Various OLT interface cards are also described (AE & GPON, SCP, power & fan). Features like Ethernet, POTS, T1, and video, including RF-RTN from the Set-Top Box are explained, along with typical testing and use scenarios. System management connection interfaces are described, and well as various administrative options, like the Web GUI Interface, Command Line Interface, CMS, etc. ONT activation and status is shown via local-PC connections, RONTA, Web CUI, and CLI, etc. along with discussion on provisioning of profiles, services, and VLANs, with reference to various system documents. System backup and recovery is also described, via external FTP/TFTP servers. Symptom investigation and troubleshooting is demonstrated using previous trouble examples, and through actual troubles which may exist in the network. Common fault types and best practices are also presented, to help prevent troubles from occurring in the first place. Our non-intrusive exercises equip the student to conduct day-to-day maintenance activities and show how to perform troubleshooting procedures, including aspects of problem isolation, cabling and provisioning, which helps prepare students for higher-tier support interaction. The course is flexible, allowing the most important content for a particular group of students to be emphasized.

Course description coming soon...

This course provides a detailed scope of modern mobile and cellular network technologies used for second generation, 2G+, 3G and 4G networks. It provides an understanding of the structure and implementation of network technologies and demonstrates how networks are sized, planned and built.

This extensive Virtual "Live" Instructor-Led course recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job. To many courses are focused toward test and exam questions, rather then the understanding and Hands-On Skill-Set to do the job inline with today's standards and competencies. Our Certification Course to become an CAT -6A (5-6-7) Certified Technician is designed to get attendees up to speed quickly on industry standards, provide proper installation, knowledge and get Hands-On training that covers the latest standards, tools, including Wire Mapping and techniques used today's cable installations, and give them the ability to represent themselves as "CAT -6A (5-6-7) certified Installer." BTS's Certification Course to become an BTS Certified Technician, a concise, well-structured course. It is taught by SME certified structured cable specialists with over 25 years of industry experience that includes network installations/upgrades for Telephone Companies, Power & Energy Companies, United States Federal & State Governments, School Districts, and major U.S. Corporations. Our SMEs have the field experience to find the answers to real live scenarios, providing students with a Real World Experience. Attendees each get a Certification Certificate, and I.D. Card Benefits: -Maximize system performance and reliability by learning today's installation techniques. -Be aware of current industry standards, and become a trusted resource for your customer. -Gain customer confidence by ensuring the integrity of their installations. -Hold a Certification Installer Card that represents your Certification. -BTS Certificate and I.D. card remains on electronic record and can be confirmed and reissued at any time. -This Certification is Nationally and Internationally Recognized. NOTE: At the end of this course all attendees will be taking a written exam and a Hands-On Skills exam to complete their certification.

BTS recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job. To many courses are focused toward test and exam questions, rather then the understanding and Hands-On Skill-Set to do the job inline with today's standards and competencies. Our Certification Course to become an CAT -6A (5 6 7) Certified Technician is designed to get attendees up to speed quickly on industry standards, provide proper installation, knowledge and get Hands-On training that covers the latest standards, tools, including Wire Mapping and techniques used today's cable installations, and give them the ability to represent themselves as "CAT -6A (5 6 7) certified Installer." BTS's Certification Course to become an BTS Certified Technician, a concise, well-structured course. It is taught by SME certified structured cable specialists with over 25 years of industry experience that includes network installations/upgrades for Telephone Companies, Power & Energy Companies, United States Federal & State Governments, School Districts, and major U.S. Corporations. Our SMEs have the field experience to find the answers to real live scenarios, providing students with a Real World Experience. Attendees each get a Certification Certificate, and I.D. Card Benefits: -Maximize system performance and reliability by learning today's installation techniques. -Be aware of current industry standards, and become a trusted resource for your customer. -Gain customer confidence by ensuring the integrity of their installations. -Hold a Certification Installer Card that represents your Certification. -BTS Certificate and I.D. card remains on electronic record and can be confirmed and reissued at any time. -This Certification is Nationally and Internationally Recognized.

This Hands-On 5-day (or 4-day 10 hrs. per day) course will train-the-trainer and a group of participants how to become an CAT 5-6 and Fiber Optic Certified Installer. Train-The-Trainer: Will include the following: 1. The instructor candidates (CAT 5-6 and fiber experience is required) will attend the first 2 days of the course that consists of two parts: A) First 2 days covering the course materials and how to deliver the training. B) 2-3 days of co-teaching. In other words, the instructors will co-teach a live course of students. 2. Instructor Delivery-Course-Agenda: Will receive a detailed course description with timelines and benchmarks for the delivery format of this course. 3. Course Manual: Will receive a hardcopy and digital .pdf copy of the training course manual with unlimited use license. 4. Lab Documentation: Will receive a detailed documented lab guide. 5. A list of required equipment needed and facility layout for a successful training program. BTS recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job. To many courses are focused toward test and exam questions, rather then the understanding and Hands-On Skill-Set to do the job inline with today's standards and competencies. Our Certification Course to become an CAT 5-6 and Fiber Optic Certified Installer is designed to get attendees up to speed quickly on industry standards, provide proper installation, knowledge and get Hands-On training that covers the latest standards, tools, and techniques used today's cable installations, and give them the ability to represent themselves as "CAT 5 - 6 and Fiber Optic Certified Installer." Attendees will be taught how to properly splice fiber, both fusion and mechanical, test and troubleshoot a fiber system. Also, in today's environments technicians need to be able to properly inspect and repair faulty connectors. A portion of this course is used to cover termination techniques and testing of connectors, patch cords and couplers. Many of the systems used today will also include portions of Cat 5 and 6 cabling. Like the Fiber Optic systems, this bit rate is dramatically increasing giving the importance of proper installation and testing of these systems. This course will cover the transmitting capabilities of Cat 5 and 6 cable, proper termination and testing a data system. Those who complete this course will be productive and knowledgeable in both Fiber Optic and Category 5 and 6 cabling. BTS's Certification Course to become an BTS Certified Installer. It is taught by SME certified structured cable specialists with over 25 years of industry experience that includes network installations/upgrades for Telephone Companies, Power & Energy Companies, United States Federal & State Governments, School Districts, and major U.S. Corporations. Our SMEs have the field experience to find the answers to real live scenarios, providing students with a Real-World Experience. Attendees each get a Certification Certificate, and I.D. Card Benefits -Maximize system performance and reliability by learning today's installation techniques. -Be aware of current industry standards, and become a trusted resource for your customer. -Gain customer confidence by ensuring the integrity of their installations/support. -Hold a Certification Installer Card that represents your Certification. -BTS Certificate and I.D. card remains on electronic record and can be confirmed and reissued at any time. -This Certification is Nationally and Internationally Recognized.

Before you can begin any BTW (Behind the Wheel) driving of a commercial vehicle, even for practice purposes, you must pass the CLP exam. Once your learner’s permit is issued, you are ready to take the next step. This applies to all commercial vehicles, including semi-trucks, buses or any vehicle over 26,000 pounds. Each state has individual CDL license requirements, but all states require the following: A valid driver’s license Be at least 18 years of age Pass a physical/medical exam Score a minimum of 80% on your permit test

This Hands-On course addresses telecommunications Central Office construction, routine maintenance and trouble isolation related to bonding & grounding and noise mitigation. This course is intended to provide the student with an understanding of electrical sources that could injure people or damage equipment. Proper Central Office bonding & grounding of Central Office equipment for the protection of people from injury and equipment from damage due to foreign voltage and current originating from lightning and commercial AC power outside the Central Office. Covering procedures to minimize the effects and the proper test procedures to determine the integrity of the Central Office grounding system. References for this training course are the National Electrical Code (NEC) and Rural Utility Service (RUS) documents.

Course description coming soon...

This extensive Hands-On course covers the performance outcomes, skills and knowledge required to splice, terminate, install, test and troubleshoot coaxial cable on customer premises in communications applications, including digital and analogue, telephony, data and video.

This extensive Hands-On Column/Pole Climbing Rescue training is applicable to those in the industry that climb metal columns such as vertical I-beams and poles as seen in the utility field. This course is geared to the industry professional, safety equipment needed and products available to use in the case of a rescue. All Attendees will understand all the parameters and be tested for successfully climbing the addressed applications to meet all OSHA required specifications and regulations.

This 2-day Hands-On course is geared to all personnel entering manhole(s) and/or a confined space for installation, repair, maintenance and/or any other service(s) for Confined Space safety and operations for Permit Required and/or Non Permit Required Standard 29 C.F.R. Part 1910.146.

This Hands-On course is suited for the technician who will be responsible and working with LEAD/Poly cables in an Outside Plant environment. This course is designed for the proper handling and Hands-On techniques when working with LEAD/Poly cables. The old-school methods available to telephone maintenance staff to repair LEAD/Poly cable issues were to use the "Torch Method" or "Hot-Wipe Method" using lead sleeves/closures to fix the cable issues instead of having the expense of replace the cable section with a new one. These methods are quickly becoming a lost art in the telecommunications industry, in effort to joint-weld and solder using lead on the cable or having to fire up the torch, these methods are not only difficult but many phone companies have very few technicians, if any, that currently have the training or expertise to perform Lead Cable repairs in the field. This is a lab intensive course and will help develop the Hands-On practical skill sets for identifying, opening, splicing, closing and repairing the specified lead copper cables in an outside plant environment.

Course description coming soon...

This Hands-On 3-day course is suited for the technician who will be splicing, maintaining and Test Accepting paired copper cables in the OSP.

DS0 Analog/Data-in-the-Loop and T1-T3, and T1 Spanlines/HDSL

This Hands-On course will cover PC Hardware and OS. Introduce students to the components and operations of a personal computer. Students would learn the functions of PC hardware and peripheral devices, assemble a PC, format a hard disk drive, and load several different Windows operating systems. Also would include LAN/WAN and Basic TCP/IP . Provide an understanding of the complex issues of internetworking by offering an overview of physical and logical network topologies, routing, switching and interconnectivity. Also go over the use of networking protocols and how protocols function at each layer of the OSI reference model. This course will then provide an understanding of Microsoft Windows 20XX Server and teach the participant how to install and maintain a Microsoft Windows 20XX Server and how to configure several advanced features such as WIN, DNS, and DHCP. Students need to learn an overview of the skills and knowledge necessary to implement, administer, manage, and maintain a Microsoft Windows Server network infrastructure.

Course description coming soon...

Course description coming soon...

Customized to client specific requirements.

This Hands-On course is designed to give the student a working knowledge of data circuits with a focus on the local loop aspects of these circuits. The material covers basic telephony as it is applied in the local loop and how that technology is being used and expanded to create a ubiquitous loop environment. The course conferee will learn how the existing imbedded copper plant, re-enforced with loop electronics is able to provide any type of service — from simple POTS* to the new and sophisticated PANS**. * POTS - Plain Old Telephone Service **PANS - Pretty Amazin’ New Stuff This course is designed around the concept of basic telephony and it’s application in the local loop. It uses a building block approach, where each module builds on the previous one. Lecture material is re-enforced with stimulating case studies and hands-on lab assignments. During the lab assignments, students build and test operational data circuits. Whenever possible, the circuits will use the same hardware used in the student’s work environment and will be tested using similar test equipment currently in use in the field.

An accelerated version of the traditional GENBAND (formerly Stromberg-Carlson and Siemens) DCO® maintenance and troubleshooting course, this class is designed to jump-start students with little or no switching knowledge to a competency where they can perform first-tier card-level repair on virtually any of the main modules in the Digital Central Office DCO® switch. Topics of most interest can be emphasized, such as processor interoperation, bus types, cabling, and cell structures. The multiple processor types are studied, including the MP, FP, CP, and TPP, along with the Serial Line Units for system console connections and the EAI. Different Line Switch types are also discussed, and their architecture including the Line Switch Controllers, Line Group Highway, and peripheral circuit cards, along with interconnection to the TSI via the Port Group Highway. Ancillary equipment such as SS7 links, recorder announcers, ringing generators, remotes, and billing are also explained, along with the different remote types including the RLS, RNS, RLG, and both SLC-96 and GR-303 RDTs, which requires the latest LLS variety, the DLS-1080. Other important modules are described, including the CBC and MCI, and their connections to Switchover Control, plus the DL and SSC interoperation with the Call Processors, which control time slots. The Mass Storage Subsystem components are also described including the MSDA hard drive and tape drive. Servicing of the MSDA tape drive is demonstrated, extending the life of this important card. Previous faults and any actual faults in the system can be used for analysis and research in documentation. These non-intrusive exercises are used to troubleshoot the switch via symptoms and documentation, and drill the correct troubleshooting techniques, including those normally intended for a Maintenance-window. Basic translations and interrogation of overlays like ADM, RTR, and TRK can optionally be used to familiarize students with directory number and trunk database. Envisioned as a minimum 5 day track, the actual course length and content is flexible, and can be adjusted depending upon the needs of the class. In addition to supporting independent problem- solving skills, the course helps provide an excellent background for NOC and TAC interaction.

Course description coming soon...

Fiber optic systems are a key part of new communications services. Their success depends upon good design. This course provides a basic understanding of Fiber Optics, describing different Fiber types, the construction of point to point Fiber links, splicing, impairments and basic link design. It will examine the selection of wavelengths to use, and the use of multiple wavelengths in Course and Dense Wavelength Division Multiplexed systems. It will then provide an understanding of how these optical systems can be deployed using Remote Operation Add Drop Multiplexing Applications. Throughout the course students will undertake workshop exercises in order to be able to apply the knowledge learned. Modern carrier networks must deliver reliable communications services that are secure and match the growing speed and capacity demanded by their customers. During the 20th Century we saw the growth in universal voice and this led to the development of SONET technologies based on Time Division Multiplexing technology. This has been used for early Internet services but these would benefit from packet based asynchronous designs and much higher data rate. 21st Century networks demand has been shaped by the inexorable growth in multimedia, social media and mobile services. Carrier Transport Networks must match the current demands with the right technologies delivered flexibly enough to adapt to the ever changing pattern of user demand. They must also be delivering service to the right place and at the right price. This course is aimed at designers. It will be valuable to all those that want to be aware of the key sills of design, within the context of building new Transport Networks for tomorrow’s carrier services. These will raise the typical single wavelength 10 Gbit/s systems to 100 Gbit/s on Dense Wavelength Division systems carrying over 40 wavelengths per fiber. While this is mainly concerned with long distance, high bandwidth core services, it is important to be aware of where and how the services will eventually be delivered. In the 1990s there was a massive grown in SONET and ATM technology within Transport Networks. However by the end of the 1990s it was realized that ATM was an expensive mistake as Switched Optical Ethernet offered a more powerful and cheaper solution. Also that SONET, optimized for voice services, was probably not the optimal solution either. This course examines the demands which we are likely to place on our next generation of Transport Networks, identifies the options currently available for delivering reliability, security, aggregation flexibility, routing, switching and management. It then provides an approach to designing networks using standardized metrics to deliver services matching current and predicted future demand profiles. In-class exercises will uncover the key statistical techniques for estimating and prediction of future demand and confidence intervals. Using simple spread sheets and modelling students will learn from practical exercises how to design services to match their particular carrier network needs. These techniques will then be applied to consider the design of carrier networks using Optical Transport technologies.

During this course Voice Frequency, DDS, ISDN, FT1, DS1-DS3, and SONET technologies are examined in detail to create a solid technical foundation. The participants are led through applications for installation and troubleshooting of these technology networks, as well as numerous Hands-On exercises using the T-BERD test sets. i.e. 211, 224, 310, 2310, etc. BTS encourages student(s) to bring their any test-equipment, to incorporate into our Hands-On Labs to gain valuable experience by using their own equipment throughout this course.

Learn How to design and Plan Telecom Distribution Systems. This course is an intensive hands-on course focused on the design of structured cabling systems. You will design telecommunications spaces, as well as horizontal and backbone distribution systems. Effective learning strategies include case study review and structured application exercises using modernized blueprints with solutions based on real-world conditions. Now offering hands-on activities from day one, this knowledge-intensive course instructs you in real-world tasks, preparing you for life outside of the classroom. Take-home assignments augment your learning, allowing you to prepare questions for the classroom. In addition, students work together to complete a final group project, allowing them to put to use everything they learned in class.

This extensive 8-day course provides the skills required to perform testing and maintenance of trunks and lines with the help of documentation on the DMS-100 system. Our Hands-On non-intrusive exercises equip the students to conduct maintenance activities and perform troubleshooting procedures and much more.

This extensive course provides the skills required to perform maintenance and a high-degree of troubleshooting, and will walk the student through a practical understanding of the Nortel DMS-100/200 switching system. It discusses the general system architecture used by all Digital Multiplex System switches, with functional block diagrams of the switch and its main modules, including the SN/XA, CCS, IOD, and the various PM types related to trunks, including the DTC, DTCI, SPM, and other special trunk peripherals. The LCM line module used in DMS-100‘s is discussed briefly, which will demonstrate a simple PCM phone call, and how that call may traverse a trunk to an Access Tandem switch. Use and cabling of the MAP and RTIF terminals is explained, plus remote access through serial TTY. Alarm interpretation from the MAPCI is demonstrated, and how to interrogate alarms further, so the student can locate cards within the system. Log messages are used to lookup alarm descriptions, and form the basis for troubleshooting action. The Helmsman documentation viewer and NTPs are also covered in detail, with an emphasis on documents used for maintenance and troubleshooting procedures. Previous troubles are reviewed and used as exercises, including TRKS (trunk) maintenance and TTP testing, but also parts of the SuperNode/XA-Core front-end (SN) including the Computing Module (CM), Network (NET), Message Switch (MS), and CCS modules. Peripheral Modules (PM), and modules of particular interest to the students are emphasized. IOD maintenance is also discussed, including procedures to backup Program and Data stores, and a discussion of how hard disks, tape, and BMC devices are connected to the system. The greater SS7 network is also reviewed, and the role of an AT switch. Our non-intrusive exercises equip the student to conduct day-to-day maintenance activities, perform troubleshooting procedures, and much more. The course is flexible, allowing the most important content for a particular group of students to be emphasized.

Course description coming soon...

Telecommunications companies use copper DS1/T1 and DS1/HDSL carriers as well as the local loop to transport digital and analog data services to a variety of business customers. A well trained technical force to install and maintain these systems is vital for providing expected quality of service and world-class reliability in a highly competitive environment. This 3-day course is an intense learning experience that combines DS1/T1, T1/ HDSL, as well as digital and analog data loop operations with Hands-On troubleshooting. For this course, BTS provides a working classroom lab equipped with typical systems currently deployed throughout the telecommunications industry. Students learn the operational of aspects of these systems and then apply this knowledge to test, troubleshoot and repair the circuits using comparable test equipment to that which the use on the job. Troubleshooting scenarios include equipment failures, wiring problems, field repeater problems, cable pair problems, power issues and more...

This combination 3-day Hands-On course will cover the following:

This 2-day Hands-On course provides in-depth instruction for Installing, Maintaining and Troubleshooting DSL services. Attendees will learn the inner workings as to how the DSL works and the loop parameters required to provision, install, test and troubleshoot...

Governments everywhere are moving towards Analogue Switch Off in TV broadcasting. Digital Video Broadcasting standards for use terrestrially as well as over satellite and cable have been available for many years, but viewers and users often see limited benefits in migration. With recent changes in television formats, demands for high definition TV services have increased. These already exist for delivery over DVB-S and over cable but are not easy to achieve over DVB-T. Delivering new HDTV services and migrating from analogue to digital together can offer attractive possibilities to governments and the industry alike. DVB-T2 provides new opportunities to increase performance of DVB-T services and with changes in channel coding and encoding compression, deliver HDTV services without increases in radio bandwidth. Already exist in the UK and extensive interest is seen around the world in HDTV. To succeed new services will need to migrate encoding of video streams, change multiplexing techniques and implement new mechanisms in the radio layer to deliver better forward error recovery and more digital bandwidth. This course covers how DVB-T is deployed; HDTV services are encoded and delivered currently. It will then provide a detailed understanding of the frame structure, channel coding and modulation for a second generation digital terrestrial television broadcasting system that will be used by DVB-T2.

This electrical circuit breakers maintenance training course will discuss application, installation, maintenance and testing issues related to low, medium and high-voltage switchgear and electrical circuit breaker equipment. The course will provide delegates with a solid understanding of Circuit Breaker and switchgear theory and standards. The course will also make delegates aware of issues concerning the proper application, installation and maintenance of circuit breaker equipment with a strong emphasis on safety. The course will cover a wide range of material starting from the basics and moving on to more complex issues. This electrical circuit breakers course also provides an overview of power system design and theory, focusing on the power distribution electrical circuit breakers used in common utility, industrial, commerical and institutional applications. Basic electrical circuit breaker construction, electrical safety, and common circuit breaker maintenance techniques are the major components of this course. When brought on-site, this course can be supplemented by an in-depth study of the specific circuit breaker models used at the client's facility. Hands-on training is provided wherever practical.

Electronic communication systems located in outside plant, and sheltered applications can suffer severe damage from power faults and lightning unless the protection is adequately specified, installed and maintained. This course will train you on the proper application, installation, maintenance and troubleshooting of electrical protection devices and systems. Mechanisms of damage caused by induction, lightning strikes, power fault ground potential rise, and lightning ground potential rise will be covered in detail with a clear explanation of the protection expectations and limitations. Problems caused by poor installation and lack of appropriate maintenance will be discussed and demonstrate how minimum maintenance can save you and your company considerable grief and expense. Damage to electronic communication systems creates a significant excess operational cost. Repairs, equipment replacement, labor and transportation expense can have significant impact to the operational budget. Lost revenues and customer loss will occur if the damage is not prevented or repaired quickly. Effective electrical protection will pay for itself many times over. Electrical protection standards and numerous guidelines exist that provide some explanations and answers but can make finding relevant information difficult. In some cases they contradict each other. This course will save you the time of sorting through all the standards and guidelines and provide you with the essential information as well as a convenient source to reference in the future. The science of electrical protection is constantly evolving. In the last several years the understanding of how damage occurs and the protection technology available has improved substantially. Be armed with the most current tools to protect your infrastructure investment.

This Hands-On course will teach you how to prioritize your electrical maintenance strategy, stretch your electrical maintenance budget and at the same time maximize the life and condition of your equipment. Cost-effective electrical preventive maintenance is the best way to reducing accidents, saving lives, and avoiding costly breakdowns and work stoppages. Our Electrical Testing and Maintenance course is an in-depth examination of electrical testing and predictive maintenance methods and teaches how to maximize the effectiveness of your electrical maintenance investment. Our course introduces students to NETA (North Amercian Electrical Testing Association) "Standard for Maintenance Testing Specifications" and NFPA 70b, "Recommended Practices For Electrical Equipment Maintenance". These standards apply to preventive maintenance for electrical, electronic, and communication systems and equipment installed in industrial, commercial and institutional power systems. This course will alert electrical maintenance personnel in utility, industrial, commercial and institutional facilities to the latest North American Electrical Maintenance and Testing Standards and Specifications that cover the suggested field tests and inspections that are available to assess the suitability for continued service and reliability of electrical power distribution equipment and systems. The purpose of NETA and NFPA 70b testing and maintenance specifications is to assure that tested electrical equipment and systems are operational and within applicable standards and manufacturer's tolerances and that the equipment and systems are suitable for continued service. This course will also deal with the important subject of troubleshooting electrical systems and choosing the proper preventive maintenance testing equipment and procedures.

This Hands-On course will teach you how to prioritize your transformer maintenance strategy, stretch your maintenance budget and at the same time maximize the life and condition of your electrical transformer. As an owner of transformers you are faced with the challenge of how to minimize downtime and maximize life expectancy of your valuable asset. With budget restraints, knowing how to prioritize your transformer testing and maintenance expenditures is crucial. This transformer testing and maintenance course will review what traditional and new maintenance testing procedures should be utilized by transformer owners. We will also look at the latest developments in transformer design, construction, testing, diagnostics, oil sampling techniques, interpretation of results and transformer asset planning. Today's capital spending on new and replacement transformers is at its lowest level in decades. To make matters worse, the load on each transformer (or its utilization) continues to grow. Increased equipment utilization, deferred capital expenditures and reduced maintenance expenses are all challenges facing today’s transformer owner. Many electric utilities and large industrial, commercial and institutional owners of medium and large power transformers are beginning to develop their own "Life Cycle Transformer Management" programs. Our transformer testing and maintenance course will deal with many of the technical and economic issues dealing with a) The Screening Process to prioritize the transformer fleet; b) Transformer Condition Assessment of individual transformers, and c) Life Cycle Decisions: retire, refurbish, replace, relocate. Students will learn safe and proper maintenance and testing procedures on power transformers. The course covers transformers used in commercial and industrial power distribution systems, including oil and dry-type units. Larger power transformers used in utility applications are also covered.

Course description coming soon...

This Fiber Optic course will give technicians a working knowledge of the various termination methods and testing procedures in the long haul, metro, and fiber to the home (FTTx) systems. Completion of this course will give the technician an understanding of fiber optics and focuses on the equipment used to terminate, test, and troubleshoot fiber optic systems. This is a prerequisite course and an entry point to more advanced topics available in additional BTS Fiber Optic courses. Our instructors have actual field experience and have faced the same obstacles as your team. Our “Real World Experience” allows us to provide the participants with the answers and the skills to overcome their daily challenges.

This Hands-On 4-day course (Optional 3 Day without ETA Certification, you will receive a BTS Certificate of Completion) has been customized to provide technicians with a refresher and practical understanding of fiber optic theory and fiber applications for singlemode and multimode fiber. It also includes an introduction to fiber splicing (This is not a Fiber Splicing course See our other courses for Fiber Splicing and Testing) This is a Certification Course, it is designed to “Confirm” the technician’s fiber optic knowledge. This is an ETA Approved course and covers all aspects of the Electronics Technicians Association International requirements for the FOT-FOI certification giving the participant a refresher on applicable methods and standards. The course is comprised of 2.5 days of review on Inside Plant Fiber (ISP) and Outside Plant Fiber (OSP), Connector installation methods, testing standards, and methodologies. Testing is 1.5 days and comprised of a written and a hands-on skills test. Successful participants will receive ETA Certification that is valid for 4 years. Our instructors have actual field experience and have faced the same obstacles as your team. Our “Real World Experience” allows us to provide the participants with the answers and the skills to overcome their daily challenges.

This Hands-On 4-day course (Optional 3 Day without ETA Certification, you will receive a BTS Certificate of Completion) has been customized to provide technicians with a refresher and practical understanding of fiber optic theory and fiber applications for singlemode Outside Plant fiber including proper placement and splicing (This is not a Fiber Splicing course See our other courses for Fiber Splicing and Testing). This is a Certification Course, it is designed to “Confirm” the technician’s fiber optic knowledge. This is an ETA Approved course and covers all aspects of the Electronics Technicians Association International requirements for the FOT-OSP certification giving the participant a refresher on applicable methods and standards. The course is comprised of 2.5 days of review on Outside Plant Fiber (OSP) , Connector installation methods, testing standards and methodologies. Testing is 1.5 days and comprised of a written and a hands-on skills test including cable and splice case prep. Successful participants will receive ETA Certification that is valid for 4 years. Our instructors have actual field experience and have faced the same obstacles as your team. Our “Real World Experience” allows us to provide the participants with the answers and the skills to overcome their daily challenges.

This course teaches the functionality of Ethernet, as well as the standards, types of equipment, the provisioning process and various network architectures. Having in-depth practical knowledge of Ethernet & GigE will help broadband professionals better understand the components and implementations of Ethernet technology from 10BaseT through 10GigE as well as the benefits of future enhancements. This course instructs how to quickly and easily build, deploy, manage and troubleshoot Ethernet networks. It also details: network architectures, protocols, frame formats, configuration and provisioning parameters. In addition, participants will discover important operating requirements and troubleshooting techniques and more.

With the introduction of Next Generation Networks to telecommunications carrier infrastructures, customers expect a full range of Triple Play services. These include High-Speed Internet Access, Voice Telephony and Television delivered over the same network interface. These customers may be domestic where service is delivered directly into homes, business where increasing richness of multimedia content allows businesses to communicate more effectively or in military where remote stand-off control or information gathering becomes feasible. Ideally high bandwidth fiber optic communication would be used for new richer services. However existing infrastructures often contain copper loops and for economic reasons these must be used to deploy these services. Careful design of services that work within these more restricted bandwidths is therefore important. This is one of several key challenges to delivering IPTV. It will be necessary to deliver TV quality that can match existing over-the-air and cable delivery. It will also be necessary to ensure that all services can be delivered together and will not significantly affect the performance of other services. Also that voice services can be interfaced to existing telephone networks so that they will integrate into the standard telecommunications infrastructure used around the world. This course will provide an understanding of the technologies being used to deliver a range of services including voice, point to point video, broadcast/multicast TV, HDTV and even 3D communications. It will provide a technical understanding of the different RF, wired and cable standards used for distributions and delivery. I will further provide hands-on exercises which will demonstrate how voice, multicast IPTV, Video on Demand and Web Television can be delivered over a common IP infrastructure. The course will used standard Windows PC or Laptop computers running Windows XP or Windows 7 attached to an in class LAN and emulated WAN infrastructure isolated from live infrastructures allowing the exercises of all services without firewall and security restrictions. The course exercises will use free and open source software allowing attendees to build systems which can be transferred to home, or business systems with little or no operational cost allowing further learning and experiment.

The Nokia (formerly Siemens) EWSD Switching Support Course was created to help telco personnel continue to support the EWSD switching system with less reliance on vendor support options. Intended as a follow-up to the EWSD Maintenance and Operations course, the support course will move personnel with a good working knowledge of the EWSD to the next level, providing them with both the knowledge and confidence to work on important parts of the switch for which they are less familiar. The course begins with a review of the system topology, ensuring a consistent understanding of the different LTG and DLU types, and remotes. The discussion then turns to the front end, with detailed descriptions of the Coordination Processor’s IOP Groups, its various processors, Common and Local Memory, plus various interfaces including X.25, serial, SCSI, etc. Significant detail is placed on the different SN network types, including DE3/4/5, and their various Time/Space stage sub-configurations. An emphasis is placed upon the configuration for the local switch system that students work on. DISP and SRCHALARM commands, plus MMN, FLM and Mask information within the system output messages, are all used to locate as much information about a fault as possible. A large number of past examples are used as practice, but any actual faults in the switch will also be analyzed carefully for the best course of troubleshooting. Predictions are made for the card modules that are most suspect. These results are then compared to the actual fixes performed from the past examples, and also to current maintenance-window diagnostic results, if applicable. Module replacement precautions and procedures are discussed in detail, including communication between COT personnel and the NOC/SCC or other Tier-3 support. Books such as the Exchange Configuration Document (ECD) and Cable Laying List (CLL) will be consulted to see how to find suspect cables and their part numbers, including their exact location on the backplane. Our non-intrusive exercises equip the student to apply troubleshooting techniques for challenging faults, and then determine suspect module lists, including cables. The course is flexible, allowing the most important content for a particular group of students to be emphasized.

This Hands-On course covers Excavation, Trenching, Shoring and Rigging and Competent Person Certification. These topics are among the most hazardous construction operations in the industry today. Employees and contractors who work in or around trenches or excavations must be adequately trained in the requirements of the OSHA Excavation Standard, 29 CFR 1926 (Subpart P). Did you know that the fatality rate for excavation work is 112% higher than the rate for general construction? With the proper safety training in place, this number would be drastically reduced. That is why OSHA requires a competent person be present at every job site. OSHA defines a competent person as someone that “by way of training or experience, is knowledgeable of applicable standards, is capable of identifying workplace hazards relating to the specific operation, and has the authority to correct them.” Many OSHA training classes provide basic or introductory information for workers. Since the competent person is required to make important decisions, their training must go beyond the introductory level, to a level which provides enough information to be useful in their decision making process. This course is for the Competent Person course goes beyond the basic awareness level of introductory courses and into the details necessary to create a safe environment for workers, as outlined in OSHAs standard 29 CFR 1926.650. It helps a competent person answer important job site questions like: -Are there adequate means of access and egress? -Are adjacent structures stabilized? -Does the procedure require benching or multiple benching? Shoring? Shielding? -Are means of egress from the cut, cavity, or depression no more than 25 ft from the work? -Etc. These, and many more, are the kinds of questions a competent person on an excavation or trenching site needs to be asking. This training will provides Hands-On and Real-World experience for the Competent Person and will go a long way in providing a good foundation of knowledge from which a worker can create a safer excavation work environment.

This Hands-On course provides in-depth practical training for Fall Protection on conventional and unconventional applications and is based on the latest OSHA and ASME standards and requirements. When work is performed on elevated surfaces or during construction and service activities, protection against falls must be considered. Employers and Contractors are required to have and or provide a training course for each employee who might be working with or exposed to fall hazards. The course must provide each person to recognize the risks and hazards and their working environment to provide solutions to minimize these risks and hazards. This course is a practical all Hands-On and or Virtual Live Instructor-Led course. This training not only protects the individual but it also provides protection for the company and or contractor(s) from accidents, accidental injuries, deaths and litigation and liabilities. (Case Studies, Exam, Hands-Field Labs will be implemented based on Virtual or On-Site delivery)

This Hands-On course provides in-depth practical training for both ladder safety and fall protection on conventional and unconventional applications and is based on the latest OSHA and ASME standards and requirements. When work is performed on elevated surfaces or during construction and service activities, protection on ladders and against falls must be considered. Employers/Contractors are required to have and or provide a training course for each employee who might be working with or on ladders and exposed to fall hazards. The course must provide each person to recognize the risks and hazards of using ladders and their working environment to provide solutions to minimize these risks and hazards. This course is a practical all Hands-On course. This training not only protects the individual but it also provides protection for the company and or contractor(s) from accidents, accidental injuries, deaths and litigation and liabilities.

This Hands-On Competent Person 24 hour (3-Day) intensive course addresses the statutory requirements under OSHA focusing on 29 CFR1926 Subpart M – Fall Protection and the ANSI standard Z359.2-2007 – Minimum requirements for a managed comprehensive Fall Protection. This course covers the positions of; Competent Person, Competent Rescuer, Competent Person Trainer, and Competent Person Equipment Inspector, it discusses Corporate Policy, Program Administration Guidelines, and Qualified Person and Authorized Person relationships (all instrumental to the role of competent persons). Practical skills constructing temporary fall protection systems for difficult access locations, equipment inspections and post fall rescue procedures are covered. Competent persons must have a depth of knowledge in fall protection systems, sub-systems and components. The training also develops team rescue strategies, procedures and protocol essential to implementation of a successful rescue. Students are evaluated by main objectives for work at height. All training in conducted in accordance with ANSI Z359.2 -490.1 Accepted Practices and Criteria for Health, Safety and Environmental Training Hands-On testing is applied with the addition of correction to 100%. This training ensures maximum retention and understanding by all students.

Course description coming soon...

This High-Level Overview course covers the basic overall knowledge, safety and skills required to understand Buried (OSP) Outside Plant Construction in Telecommunications today. Terminologies, standards, and safety will be covered, and the types of equipment used to construct these facilities. If time allotted and access to equipment is available, students will be able to see and or demonstrate some of this equipment and how it is used in the field. Equipment manufactures will also be providing additional training on your specific equipment. This course is to familiarize you with the overall picture of Buried (OSP) Outside Plant Construction for Telecommunications today. No licensing, legislative, regulatory or certification requirements apply to this course but should be reviewed by your local state laws and regulations that will vary by state and city regulations. You will have to confirm requirements with the relevant federal, state or territory authorities.

This Hands-On Advanced Fiber Optic course will give technicians in-depth knowledge of testing and troubleshooting procedures in the long haul and Metro optical networks. Attendees will gain a detailed understanding of the ITU G.650.3 Fiber Characterization standard and the requirements for Fiber Characterization in today’s networks. This course provides an understanding of important aspects of fiber optics and focuses on the equipment used to test and troubleshoot fiber systems This course involves advanced fiber optic theory and is intended for engineers and technicians involved with equipment or outside plant where fiber characterization is required. Specifically, networks running >10Gbp/s, DWDM and OTN. Our instructors have actual field experience and have faced the same obstacles as your team. Our “Real World Experience” allows us to provide the participants with the answers and the skills to overcome their daily challenges.

This Hands-On 3-day course is designed to provide technicians with a practical understanding of fiber optic theory and fiber applications in Local Area Network, Security and Closed Circuit TV systems. This course provides the knowledge and skills to help students design, install, terminate, test, troubleshoot and maintain cables in an intra-building and inter-building environment. Certification(s): ETA FOI (Fiber Optic Installer) Certification can be administered during this course, upon request.

This Hands-On course provides more in-depth Hands-On Labs and focuses on a wider array of Singlemode fiber optic systems and components, installation, splicing, testing and maintenance techniques. This training is geared for the voice, video and data technician, supervisors or engineers who require a more in-depth working knowledge of long distance communication using fiber optic technology. The course material prepares each student to skillfully work with fiber optic splicing, testing and troubleshooting equipment in a wide variety of commonly found work conditions.

This 2-day Hands-On course provides Advanced fiber optic mechanical and fusion splicing applications and prepares each student to understand premise (ISP) and outside plant (OSP) splicing as well as maintenance skills used for fiber optic cabling... BTS recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job. To many courses are focused toward test and exam questions, rather then the understanding and Hands-On Skill-Set to do the job inline with today's standards and competencies. Our Certification Course to become a Fiber Optic Certified Splicer is designed to get attendees up to speed quickly on industry standards, provide proper splicing, knowledge and get Hands-On training that covers the latest standards, tools, and techniques used today's Fiber Splicing, and give them the ability to represent themselves as "Fiber Optic Certified Splicer." Attendees will be taught how to properly splice fiber, both fusion and mechanical fiber system. Also, in todays enviornments technicians need to be able to properly inspect and repair faulty connectors. A portion of this course is used to cover termination techniques and testing of connectors, patch cords and couplers if needed. BTS's Certification Course to become a BTS Certified Splicer. It is taught by SME certified structured cable specialists with over 25 years of industry experience that includes fiber optic installations, upgrades, cut-overs and consulting for Telephone Companies, Power Energy Companies, United States Federal State Governments, School Districts, and major U.S. Corporations. Our SMEs have the field experience to find the answers to real live scenarios, providing students with a Real-World Experience. Attendees each get a Certification Certificate upon completion of this course. Benefits -Maximize system performance and reliability by learning today's Splicing techniques. -Be aware of current industry standards, and become a trusted resource for your customer. -Gain customer confidence by ensuring the integrity of their fiber splicing abilities and support. -Hold a Certification Fiber Splicing Card that represents your Certification. -BTS Certificate remains on electronic record and can be confirmed and reissued at any time. -This Certification is Nationally and Internationally Recognized.

This 3-day Hands-On course provides “ Real-World Experience “ to testing required for communication fiber optic cabling. This course will also go over a brief Fiber Optic Refresher Module that will cover some Basic Fiber Optics General studies, safety, splicing and more. The majority of this 3-day course will cover a range of testing requirements set forth by TIA & EIA standards and prepares each student to understand premise (ISP) and outside plant (OSP) fiber optic cable testing. Each student will be actively involved in Hands-On labs to reinforce the course topics.

This Hands-On course is customized to give Technicians the confidence and skills to maintain Fiber Optic systems and Data Networks from port to port. (ETA Certification is available upon request) The Technicians will be taught how to properly splice fiber, both fusion and mechanical, test and troubleshoot a fiber system. Also, in todays FTTx and LAN data systems technicians need to be able to properly inspect and repair faulty connectors. A portion of this course is used to cover termination techniques and testing of connectors, patch cords and couplers. Many of the Data systems used today will also include portions of Cat 5, 6, 7 cabling. Like the Fiber Optic systems, this bit rate is dramatically increasing giving the importance of proper installation and testing of these systems. This course will cover the transmitting capabilities of Cat 5,6, 7 and 8 cable, proper termination and testing a data system. Those who complete this course will be productive and knowledgeable in both Fiber Optic and Category 5,6, 7 and 8 cabling. This training is geared for the voice, video and data technician.

This 100% Hands-On course is designed to increase the technician's ability and confidence to be able to internally respond to fiber emergencies, which will result in a successful response to a fiber cut for emergency restoration...

This Hands-On 3-day course has been customized to provide technicians with a practical understanding of fiber optic theory and fiber applications in (ISP)Local Area Network, Security and Closed Circuit TV systems and more in-depth Hands-On focus on a wider array of (OSP) Fiber Optic systems and components, installation, splicing, testing and maintenance techniques... A Fiber Optic Installer has a general understanding of optical fiber installation, connectorization, splicing, and testing, is familiar with optical fiber, connector, and splice performance characteristics described in TIA/EIA-568B, ITU-T G.671, ITU-T G.652 and Telcordia GR-326 A Fiber Optic Installer can perform connector endface evaluation as described in TIA/EIA-455-57B, is proficient in optical loss testing as described in TIA/EIA-526-14A, and understands the installation requirements described in articles 770 and 250 of the National Electrical Code. A Fiber Optic Installer is proficient at the installation of connectors on various types’ fiber of optic cables using various types of epoxies, and can perform mechanical and fusion splicing and more... This course is Accredited by the International Certification Accreditation Council (ICAC) Optional ETA Exams Available (FOI, FOT, FOT-OSP) Exam: (Can be administered at the training location upon request as part of the course, fees apply.) Type of Certification: Stand-Alone Renewal / Maintenance Required: Certification Term: 4 Yrs Hands-On Required: Yes

Course description coming soon...

Course description coming soon...

Course description coming soon...

This Hands-On course is designed to provide technicians with a practical understanding and Hands-On Experience of fiber optic theory and fiber optic applications. This would include using Fiber Optics for: -Digital Control Systems (DCS ) -Networks (LANS/WANS/CANS/MANS) -Security & Traffic Systems -Closed Circuit TV systems -Industrial Manufacturing Monitoring Equipment -Data and Voice Networks -Multitude of Other Fiber Applications This in-depth course focuses on a wide array of Fiber Optic systems and components and will focus on installation, splicing, connectorization, testing and maintenance techniques that will prepare each student to skillfully work with fiber optics in a wide variety of commonly found work conditions. This course relies heavily on hands-on exercises and student participation, It begins with an explanation of light and fiber optic theory and then moves on to Hands-On and practical applications of installing and maintaining a complete fiber system.

Course description coming soon...

This is a great follow-on course to our Hands-On Underground Utility Locating course that provides locators a real Hands-On Field experience in their specific environment. This course covers, their training in action by having them perform their active locating responsibilities with our (SME) Instructor at hand to observe what they have learned, to assist by verifying their methods and practices, and qualifying their work to insure successful underground utility testing practices and procedures. BTS is a valued Approved Vendor for Phillips 66. Training Covers: -Field application of theories taught in a "Real-World" setting -Troubleshooting in the field -Refresher on locate theory as it applies to the specific testing environment -Sweep procedures -Passive procedures -Qualification of testing on customers location meters -Field tips and trade practices -Field verification of competency by SME (Subject Matter Expert) -And more...

The Hands-On Flagger Certification Training Course is designed to teach work zone personnel assigned to traffic control duties. During the course, participants are instructed on proper flagging techniques critical to the safety of work zone personnel and guided through demonstrations designed to help reduce the risk of traffic accidents, injuries, and fatalities. Individuals working in this type of role are responsible for providing clear direction and communication to protect the safety of workers, pedestrians and the motoring public traveling through work zones. Students will learn the proper use of flagging signals, references, practices and devices. At the end of this Flagging safety training course; successful students will know how to apply the Hands-On lessons learned to safely and effectively perform flagging activities in work zones. In addition to classroom training, all participants are provided opportunities to practice using those techniques demonstrated during assigned practical field scenarios. Classroom demonstrations and Hands-On practice are used to demonstrate key skills. Upon successful completion, students will be issued a certificate and flagger certification card.

This extensive course can be delivered On-Site or our Virtual Live Instructor-led option and covers all the design options available for a FTTx design, how to analyze them economically and effectively to make an economical design decision. Students will have a practical Real-World experience with our FTTx SME Instructor on the FTTx architecture, network design, deployment technology, and operational skills. This extensive Virtual Instructor-Led course is designed for those new to outside plant design, or has experience in this type of design. It covers planning and engineering including understanding all the design options, understanding how to compare them and decide which is best based on your customer “dynamics”. Familiarity with standards and common practices in outside plant design for fiber will be discussed and fundamental design planning will be taught: -How to determine where to place feeder routes -Boundaries -Where to place all the hardware in the field -And much more... This course begins with some basic concepts such as outside plant components, loop transmission, safety codes, and aerial, buried, and underground design basics. It steadily builds to more advanced concepts and skills, including feeder and distribution cable design for fiber optics. Local loop facilities sometime referred to as "the last mile are a critical and capital-intensive network component in delivering reliable and adequate telecommunications services to a local carrier customers. The third day and the final day consist of fiber design exercises that put to work the theories and practical parts of the course. This is a full day of actual design work utilizing the methods taught in the class. Even if a person has never designed before, this individual will be able to design in subdivisions, apartments, and rural areas as well. Students will also receive 4 fiber design cost models that they can use to examine fiber design alternatives. IF time permits, they will also have a chance to show the area they want to design in class so a design can be started for it. In today's competitive markets, local loop facilities that are cost-effective, reliable and capable of accommodating changing customer needs are key to your organization's success.

This extensive Live Instructor-led course available for On-Site or Live Virtual delivery provides Fujitsu FLASHWAVE® 9500 Operations and Maintenance Course that is designed to provide any student with a solid understanding of the 9500 platform, its role within a modern switching & transport network, and how to use and maintain the platform. The hardware design of the system and its versions (DCS, Packet ONP) are explained, along with optional port configurations, including various technologies supported like 10/100G Ethernet, SONET/SDH, and EoSONET. Optical switching and ROADM add/drop multiplexers are explained, plus QoS, waveshaping and policing concepts are introduced. Transaction Language 1 (TL1) has its own module, with sample commands and practice. Common maintenance functions like system health, clocking, and backups are discussed, along with tier-1 card level repair. SFP/XFP use and Laser safety is included, along with fiber optic best-practices (UPC & APC polish, cable routing, reflections, measurements). The course is nominally set for 4 days, with actual course length and content flexible, depending upon the needs of a given class. In addition to supporting independent problem solving skills, the course helps provide an excellent background for NOC and TAC interaction.

To prevent interruption of service to as many customers as possible, distribution line repairs are often made while lines and equipment remain energized. Whenever work is done on energized equipment, the linemen doing the work must be insulated and isolated from all energized equipment and grounds. This training course covers the basic principles involved in working on energized lines using insulated gloves. Work methods, communication, concentration, and safety are emphasized throughout this course. As all of our courses, BTS can be tailor any course to meet your company requirements and needs.

As OEM-support options dwindle, it has become more important than ever for telco personnel to resolve network faults on their own, including the most difficult ones. BTS recognizes the challenges of finding affordable, support-level training, and has worked hard to provide you with no-compromise, expert-led courses at the support level. The Nokia (formerly AG Communication Systems) GTD-5® Support Course provides a detailed support-level course with updated, full-color block diagrams and images. This course was designed to bring students with a general, maintenance-level competency of the GTD-5® to a considerably more advanced understanding of the system, including its backplane and cabling. This will help the understanding of inter-module connections, so that almost any fault can be traced and corrected. The microprocessor (MP) front-end and Common Memory Units (CMU) are looked at in detail, with an emphasis on the APC and its connections to the ACDC. Important interfaces like the Operations Gateway (OG), LCDT, RCDT, and AMA equipment are explained and accessed, as available. The role and variations of MDC & CPX are also discussed. The course then looks the PCM network, and studies how the SIC, SSW, and BUNW are interconnected. Superordinate and Subordinate status are explained, and how they relate to the BUNW, TSW, and PCUs. Various failing diagnostic examples from previous BUNW/TSW faults are reviewed and decoded, including recovery messages such as SMA syndromes and diagnostic fault printouts. In particular, the 1.019 Non-Maskable Interrupt, 3.059 PCM Trace, and 3.028 Executive Reset SMA Syndromes are studied, along with the typical craftsperson action for each. Documentation such as the UG, CRL and EL are used to trace cabling, and look at the layout of the backplane of key frames. Troubleshooting techniques are taught pro-actively, including Maintenance-window procedures. Time is allotted to work on troubles which students have encountered and want to discuss. Almost any type of hardware or software fault can be reviewed, with an explanation of the typical steps needed for resolution.

Emphasizes business features such as those used in hunt groups, BRI lines, and for digital, PRI and SS7 trunk groups used to connect to PBX or other switch devices. Also teaches different types and features in business groups, including intra- and inter-group calling, and automatic route selection based on time-of-day, preferred carriers, etc. Special topics like E911, E800, and other special circuits are also discussed as needed.

Inter- and Intra-LATA translations are emphasized, with several different variations and methods to set-up for each. The difference between direct telco trunking and in-band or SS7-based equal access is discussed. Also, translations for domestic, access-tandem or international calls, using different feature groups, or sending one class of call to one IXC and all others to another IXC, and set-up of billing and AMA records is shown. Finally, various reports and statistics about equal-access information is demonstrated.

Learn about the GTD-5's nomenclature and how to add, change and delete directory numbers, basic digit collection and translation, and how switch-based features including CLASS features are assigned (line administration). Also learn the basics about intra- and inter-switch trunk group translations, SS7 and Equal Access databases (trunk administration). Finally, students also learn about digit translation which shows how to set-up screening, announcements, billing parameters, office timing values, etc. As required, some overview on administering lines to survivable remotes like the RSU or a GR-303 remote, or how to program BRI lines can also be provided in this course. An introduction to the GTD5IO command input software is shown if needed.

An accelerated version of the traditional Nokia (formerly AG Communication Systems) GTD-5® maintenance and troubleshooting course with updated, full-color block diagrams and frame images. This course was designed to jump-start students with little or no switching knowledge to a competency where they can perform Level-1 card-level repair on virtually any of the main modules in the GTD-5®. Ancillary equipment such as SS7 links, recorder announcers, ringing generators, and gateways such as for remote-access equipment, the CPX, Extension Complex, billing and remote switch monitoring are also discussed as needed. Troubleshooting techniques are taught pro-actively, including Maintenance-window procedure. Envisioned as a minimum 5 day track, the actual course length and content is flexible, and can be adjusted depending upon the needs of the class. A 10 day version of the course provides the traditional maintenance- level background of all switch modules, and many support-level concepts, equipping students to handle most problems independently, while providing an excellent background for NOC and TAC interaction.

This important device is the key of the Extension Complex, and has helped modernize the GTD-5 by performing many key roles in daily switch operations such as AMA and billing record recording, alarm information, and certain types of database administration such as for the Alcatel-Lucent XAIU line frame or fiber-optic High-Speed Interface trunking. It also is used to load new software releases, or standard switch image and loading procedures. It also offers a highly versatile user's guide terminal, a VPN connection between the GTD-5 and the internet, several ethernet-based input-output terminals, plus other gateway functions which make the OG a very flexible maintenance device. Because it runs on a UNIX shell, it uses a different command-line and desktop topology than other GTD-5 terminals. This layout and user commands are discussed, for both the underlying OS and higher level switch applications. Also, if using a highly-available OGHA (redundant) unit, techniques on how to inquire and control each "copy" are shown, as well as the correct maintenance techniques used to change cards. Since most telcos do not utilize all available aspects of the Operations Gateway, the 3 day course duration is usually sufficient to familiarize students with most concepts of their daily job functions. However, those requiring knowledge of multiple OG applications or those with no previous familiarity with UNIX shell commands might require additional time. In these cases, course durations of 4 or 5 days are usually sufficient to cover all needed instruction and practice.

Intended for surveillance and central office personnel who need to report issues or act as first-response to various alarms, the general design concept and architecture of the GTD-5 is discussed with an emphasis on the nomenclature of the switch, how to interrogate alarms and basic switch database, and how to find the physical location of a frame or card based upon that information.

Demonstrates the difference between direct trunking, SS7 direct trunking (F links) and signal transfer point (STP)-controlled trunks (using A links), and how to build a trunk group and the necessary database for each example. Also explains triggers and how they are used with the Advanced Intelligent Network (AIN), and in particular, how local number portability (LNP) triggers are set up.

Course description coming soon...

This Hands-On course presents some of the equipment and methods that can be used to set utility poles. This course describes three methods for digging holes, and outlines both power-operated and manual methods for installing poles. This course also includes guidelines for installing poles in open areas and safety considerations for installing poles around obstacles and energized lines. Additionally, this course describes basic methods for removing and replacing poles effectively and safely.

Course description coming soon...

This 2-day course is designed to put that new hire into action, as well as to keep your veteran installers on a fresh track. This way all technicians are all on the same page with the proper understanding and techniques for Installation and Repair. After students complete both an aerial and buried installation, all installed lines will be test accepted for service. Correct Installations and repairs are the sole purpose of this course. Students will spend time in Hands-On labs with practical Real-World scenarios and if applicable access to some Field work for installing and repairing lines. This course is non-vendor specific, so you can use your own brand of materials and equipment, or you can use what we provide. Quality craftwork, and safety will be enforced throughout the entire course. This course may be customized to meet specific company practices, upon request.

Networking and Wi-Fi equipment is ubiquitous in telecom, and continues to evolve with new standards and features. It has become more important than ever for telco personnel to be competent with the setup, use, and troubleshooting of networking devices, particularly for customer-facing employees, yet many telco employees still have little or no formal training in networking. The Indoor Wi-Fi & Wired Networking - Fundamentals course provides students with a solid understanding of networking fundamentals. Topics include the Open Systems Interconnection (OSI) model, switches, routers, Wi-Fi™, basic device security, set-up and troubleshooting. Many common networking terms are defined, allowing students to understand them when they hear them. Examples are shown for a typical Fiber-to-the-Prem circuit, such as via an ONT, WAP/AP, to a Wi-Fi router, followed by Hands-On set-up of actual Wi-Fi or network router equipment, as used by the telco (please co-ordinate with BTS). Students will finish the course with a greater understanding and confidence in networking, and be able to apply that knowledge when working with customers.

The State of Minnesota Board of Electricity requires that technicians doing electrical work in a residence or commercial building must hold an Electricians License. This includes low voltage systems, such as telecommunications voice or data circuits, which requires the individual to have a Low Voltage Electrical License. The License is renewable every two years and requires 16 hours of Continuing Education: 4 hours on the NEC Code and 12 hours on the statutes and rules governing electrical installations or technical topics related to electrical installations and equipment. This seminar is Certified by the Department of Labor & Industry (course number 101203.01) and meets the requirements for 8 hours of non-NEC Code Continuing Education. This 8-hour training seminar is specifically related to the electrical installation of telecommunications equipment for proper bonding and grounding for personnel and equipment protection from lightning and AC power fault conditions. This seminar pertains to telecommunications circuits and equipment that are in, on or service to buildings; including residential, commercial and telephone buildings (Central Offices, Remotes, Cabinets, etc.). This seminar explains not only the requirements but also the technical reasons for the requirements. The attendee will have a much better understanding of why the requirements exist. References used for this seminar: ▪ Rural Utilities Service (RUS) documents. ▪ National Electric Safety Code (NESC 2017/2018) or current edition. ▪ Telecommunications company specific requirements. ▪ References to the National Electrical Code (NEC 2017/2018)

This Hands-On course provides an introduction to DSL Services and IPTV installation for installation technicians and technical support staff. This course will provide an understanding of the function and operation of the equipment installed on customer site, installation testing of DSL Routers, Wireless Access devices, IPTV Set top boxes as well as their connection to modern TVs and Flat screen monitors. This course will address technologies in the DSL Access as well as typical home networking equipment used by customers to which devices may be attached. It is designed for installers who need a fast grounding in the technology, equipment and network architectures as well as identifying problems or failures. Attendees will use Hands-On labs and use Protocol analyzer, wireless analyzer and IPTV transport stream analyzer software to test services. We will also incorporate client equipment and testing tools into our labs to train the students on equipment they are actually using.

Course description coming soon...

This Hands-On course provides an indepth look at IPTV Services deliver over Fiber Optics installation for installation technicians and technical support staff. IPTV generally includes the delivery of services over Passive and Active Optical Networks. Services generally include both live streamed TV and Video on demand services. VoD may be provided using RTSP applications, WebTV applications or both. This course will provide an understanding of how these services are delivered over routed and switched IP networks through Ethernet interfaces. Attendees will gain a Hands-On understanding of the function and operation of the equipment installed on customer site, installation testing of Passive and Active Optical Network equipment, ONT, OLT, Access devices, IPTV Set top boxes as well as their connection to modern TVs and Flat screen monitors as well as older CRT based equipment. This course is designed for installers who need a fast introduction to the technology, equipment and network architectures as well as identifying symptoms of problems or failures. The course will be run using an emulated customer environment in the classroom and attendees will use emulated headend streams to understand how set top boxes work. They will then install set top boxes and connect these to a selection of TV equipment and customer services. Fault conditions will then be introduced into the environment and the attendees will learn how to detect and identify these, locate the elements causing the fault, correct the fault and verify the completed working service. As part of the labs, attendees will be provided with examples of each type of Customer Equipment that will be installed and will practice installations of each type. They will then use Protocol analyzers, Test Meters, and software based protocol analyzers together with, wireless analyzers and IPTV transport stream analyzer software to test the installed services to verify correct operation and to locate faults. During the final day of the course the attendees will practice the skills that they have learned by undertaking an exercise testing and isolating faults in a number of configurations into which simulated customer faults have been inserted. They will isolate the faults and correct them as part of the Hands-On experience.

This Hands-On course provides in-depth practical training for ladder safety on conventional and unconventional applications. When work is performed on elevated surfaces or during construction and service activities, protection on ladders must be considered. Employers and Contractors are required to have and or provide a training course for each employee who might be working with or on ladders. The course must provide each person to recognize the risks and hazards of using ladders and their working environment to provide solutions to minimize these risks and hazards. This course is a practical all Hands-On course. This training not only protects the individual but it also provides protection for the company and or contractor(s) from accidents, accidental injuries, deaths and litigation and liabilities. Ladder Safety and Real-World Application Exercises (Case Studies, Exam, Hands-Field Labs)

The Calix E7-2® Maintenance and Troubleshooting (AXOS) Virtual “Live” Instructor-led course provides the skills required to perform detailed maintenance and troubleshooting on the Calix E7® system, including with various OLTs and ONTs found within the latest XGSPON and NG-PON2 networks, as well as AE and Ethernet networks. It discusses the theory and system architecture used by the latest Calix AXOS-enabled networks, and compares this to previous EXA networks. Multiple new features are discussed, including the latest 10G-capable ONTs, as well as existing GPON & AE ONTs. The GR-303 TDM Gateway interface for a traditional TDM switch is explained, which is still used in many networks. Primary network elements like the latest OLT cards are introduced, including GPON/XGS/NG-PON, plus CE201 and other AXOS-enabled GE cards. FTTP components are discussed, including Erbium-Doped Fiber Amplifiers (EDFA's), filters, splitters, transceivers, and different cable and connector types. Both the E7-2 and E7-20 are described, although a focus is placed on the E7-2 which supports the latest AXOS offerings. Features like 10G Ethernet, POTS, T1, Pseudowire, and IPTV are explained, along with Ethernet-over-Fiber uplink options including LAG, and fiber ring protection schemes. The latest Services Management Connector (SMx) is shown, and compared to the existing Calix Management System (CMS) and the limited EWI web interface, along with Command Line Interface (CLI). ONT activation, status, and replacement procedures are shown using local-PC connections and SMx. The various types of logs, plus performance monitoring options are shown. System backup and recovery are also described, as well as basic provisioning steps. The newer features of AXOS are introduced and compared to original EXA systems. EXA is not emphasized in this course due to time constraints, but is found in the Calix E7 EXA maintenance course. Symptom investigation and troubleshooting is demonstrated using previous trouble examples, and through actual troubles which may exist in the network. Common fault types and best practices are also presented, to help prevent troubles from occurring in the first place, including fiber and transceiver inspection and cleaning using modern equipment. Our non-intrusive exercises help equip the student to conduct day-to-day maintenance activities and show how to perform troubleshooting procedures, including problem isolation, module replacement, and provisioning, all of which help prepare students for higher-tier support interaction. The course is flexible, allowing the most important content for a particular group of students to be emphasized

This extensive course is a must for anyone working around or involved with the safely of securing loads. This training provides operators with an introduction to specific load and tie-down techniques for several load types being transported by all types of trailers. During classroom training, participants are provided examples of correct loading and securing of equipment for towing, preventive maintenance, safe work practices, load calculations, tie-down techniques, and different types of tie down devices.

Splices and terminations, which are always a vital part of any cable system, become more susceptible to failure at higher voltages. Whether splicing or terminating is accomplished by the use of hand-applied tapes, a filled or molded device, heat-shrinkable tubing, or a prefabricated device, care should be exercised during the application. Poor workmanship or improper choice of materials could jeopardize the reliability of the entire system. This Hands-On course covers Distribution underground cable accessories from Low to High Voltage cable from various manufacturers. The course is designed according to the type of cable and cable accessories utilized by your company.

Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and applications. The cost of operating separate networks to provide each service, as well as the need to sell higher bandwidth services than can be offered with traditional networks, is forcing carriers to move to newer, more cost effective technologies, namely Ethernet, Backbone Bridging, IP and MPLS. Ethernet and IP have allowed networks to deliver high bandwidth and new services with greater flexibility, while MPLS has allowed these new services to become more "carrier-class", offering the connection-oriented behaviour, quality of service, and reliability normally associated with traditional technologies. However the signaling and routing costs of MPLS and layer 3 solutions have still been significant, which has lead to the development of other layer 2 Provider Backbone Transports (PBT) and Provider Backbone Bridging (PBB) solutions for small to medium scale carrier metro services. The Metro Ethernet Forum has evolved a set of standard service definitions for the kinds of Ethernet services customers now require. These can deliver services between sites that look to customers like end to end Ethernet. For carriers they can emulate other traditional TDM services over the same infrastructure and deliver all services over a common unified network by adding Pseudo Wire Emulation edge to edge (PWE3). This course provides carrier network designers with the understanding and tools needed to design and build carrier class solutions that deliver Metro Ethernet Services. It will identify how to put together loading and sizing data and then select the correct technologies to match the requirements for delivering customer services.

Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and applications. The cost of operating separate networks to provide each service, as well as the need to sell higher bandwidth services than can be offered with traditional networks, is forcing carriers to move to newer, more cost effective technologies, namely Ethernet, Backbone Bridging, IP and MPLS. Ethernet and IP have allowed networks to deliver high bandwidth and new services with greater flexibility, while MPLS has allowed these new services to become more "carrier-class", offering the connection-oriented behaviour, quality of service, and reliability normally associated with traditional technologies. However the signalling and routing costs of MPLS and layer 3 solutions have still been significant, which has lead to the development of other layer 2 Provider Backbone Transports (PBT) and Provider Backbone Bridging (PBB) solutions for small to medium scale carrier metro services. The Metro Ethernet Forum has evolved a set of standard service definitions for the kinds of Ethernet services customers now require. These can deliver services between sites that look to customers like end to end Ethernet. For carriers they can emulate other traditional TDM services over the same infrastructure and deliver all services over a common unified network by adding Pseudo Wire Emulation edge to edge (PWE3). This course provides an overview of carrier Ethernet technologies, their installation, testing and troubleshooting for Technicians.

Did you know that if you have been hired to work in the mining industry, you are considered a "miner" under the Federal Mine Safety and Health Act of 1977. • It is the responsibility for all companies working in the mining industry to develop and implement a plan for training new miners (24 hours) in addition to providing annual refresher training (8 hours). • This course is designed to meet MSHA Part 46 requirements. Part 46 applies to shell dredging, sand, gravel, surface stone, surface clay, colloidal phosphate, and surface limestone mines. If your work is in other MSHA regulated operations or you are an independent contractor that operates in other types of mining operations, you may be required to complete Part 48 training instead.

Course description coming soon...

There are a number of mobile applications that requires that a central server be aware of the location of the mobiles which are using that application. Often GPS is available but this is not always either available or suitable. This is especially true of the location of a mobile is to be determined without the mobile being involved by using either a GPS chip or any detection of the location process. While mobile operators have network-based methods for finding where their mobiles are and are also prepared to sell that information, that may also not always be appropriate.. A location detection system can be network-based, mobile-based or mobile-assisted. The service should be able to operate over as many mobile technologies as possible internationally, not just GSM and UMTS. This may require different location detection techniques for different networks. Location sensing and location based applications are rapidly finding their place in the mobile marketplace. GPS is currently the preferred solution. Therefore the GPS solution is therefore described is some depth. However, other solutions are available and will be described and considered in their own right.

With 3G mobile technologies already rolled out by over 200 operators in over 80 countries, standards bodies, manufacturers and operators are looking towards the next generation of mobile technology. The UMTS standards body, 3GPP has created a plan to achieve ambitious goals for where mobile communications should go. This is Long Term Evolution – LTE. For technicians and technical professionals to stay in touch with this evolution, a good grounding in the technology and terminology of 2G, 3G and 4G systems is needed. The key conceptual design philosophies of each generation need to be understood in order to build effective networks as they evolve. Transition will not occur overnight. Indeed it may be many years before every network has transitioned every part to 4G. The mechanisms of linking the different technologies must be appreciated. The increased performance in the future will depend upon changes in the radio path. The new or changed areas include the use of MIMO antenna systems, OFDM-based multiple access as well as the architectural changes. This course describes the technical features of 2G GSM, 3G UMTS and the evolution of technologies that will change to support 4G LTE. This includes, notably, the core network which has its own evolution plan, SAE, System Architecture Evolution. Examples of switched configuration will be studied to illustrate practical aspects.

This is an extensive Hands-On mandatory course, since the mining industry presents hazardous working conditions to both new and current miners. Because of this, MSHA requires specialized safety training to teach miners hazard and accident minimization, how to protect themselves and others in emergency situations, and how to facilitate MSHA compliance. Independent contractors working on mine property must comply with the requirements of Part 48 A/B. This includes developing their own training plan that meets the minimum requirements of Part 48 A/B and providing appropriate training.

This extensive course is taught by our SMEs (Subject Matter Experts) on the NEC® code-making panels, this comprehensive course is a must-take course. Whether running power to a new piece of electrical equipment, setting the overloads on a motor starter, installing a security camera, or replacing fluorescent ballast; compliance with the NEC is mandatory. The code has been adopted as law in all states. We cover all 2017 NEC major changes that are highlighted throughout this course. This course covers the 255 reported changes and more: Five new articles include: Energy Storage Systems, Article 706; Large-Scale PV Electric Power Production, Article 691; Stand-Alone Systems, Article 710; Direct-Current Microgrids, Article 712; and Fixed Industrial Process Heating, Article 425. Five improvements to the NEC® include Single-Phase Dwelling Services & Feeders, 310.15(B)(7); GFCI Protection for Non-Dwelling Units, 210.8(B); Reconditioned Equipment, ID & Traceability, 110.21(A)(2); Short-Circuit Current Documentation, 9 locations throughout; and Limited Access Working Space Requirement, 110.26(A)(4). And more...

The State of Minnesota Board of Electricity requires that technicians doing electrical work in a residence or commercial building must hold an Electricians License. This includes low voltage systems, such as telecommunications voice and data circuits, which requires the individual to have a Low Voltage Electrical License. The License is renewable every two years and requires 16 hours of Continuing Education; 4 hours of NEC and 16 hours of other related material. This seminar is Certified by the Board of Electricity and meets the requirements for Low Voltage License Renewal Continuing Education. This 8-hour training seminar meets the requirements for 4 hours of NEC Code and 4 hours of other related material. This seminar covers aspects of the NEC 2017/2018 that specifically pertain to telecommunications circuits and equipment that are in, on or service to buildings; including residential, commercial and telephone buildings (Central Offices, Remotes, Cabinets, etc.). This seminar explains not only the Code requirements but also the technical reasons for the requirements. The attendee will have a much better understanding of why the Code requirements exist. The training seminar also covers the National Electric Safety Code (NESC) that provides Code requirements for Outside Plant cables and equipment. These are the Official Code references for this seminar: NFPA 70, National Electrical Code (NEC 2017/2018). IEEE C2-2017, National Electric Safety Code (NESC 2017/2018). Rural Utilities Service (RUS) documents. E-CFR, Electronic Code of Federal Regulations

Course description coming soon...

NFPA 79 Training - Electrical Standard For Industrial Machinery - Our 16-hour Instructor-Led, course teaches proper production equipment uptime and reliability. This course is designed for employees who maintain or repair machine electrical controls as part of a company’s production process. NFPA 79-2021 provides safeguards for industrial machinery to protect operators, equipment, facilities, and work-in-progress from fire and electrical hazards. NFPA 79-2021 is the Electrical Standard for Industrial Machinery and thus one of the most important industry-specific standards in North America. As of the standard's current 2018 edition, surge protection is now also a mandatory component of all industrial machinery. Worker and equipment safety is the key when working with industrial machinery, not only the kind of safety that protects and preserves lives but also the procedures that help protect your valuable equipment. Avoiding equipment downtime from accidents and disruptions, as well as the added costs of replacing damaged equipment, is the focus of this course. NFPA 79-2021 Electrical Standard For Industrial Machinery is the key regulatory standard for administering a safety protocol in any business that uses industrial machinery. This standard provides information that helps managers and workers apply the provisions of the standard to electrical equipment or systems. It applies to electrical or electronic equipment (or apparatus or systems) of industrial machines “supplied from nominal voltage of 1000 volts or less.” The standard applies to the “point of connection of the supply circuit conductors to the electrical equipment of the machine.” The standard is designed to protect equipment, operators, the facilities, and jobs in progress from electrical and fire hazards. Our course helps students to understand NFPA 79-2021 and its relationship with other NFPA codes. Learn how to effectively use the Standard as a guideline for wiring, sizing conductors and overcurrent protection for industrial machines operating from a nominal voltage of 1000 volts or less. The NFPA 70 addresses how that equipment can be electrically installed; but the NEC stops at the outside of the piece of equipment. NFPA 79-2021 picks-up inside the equipment and addresses how the wiring and grounding of the actual piece of equipment is done. When equipment does need maintenance or repair, workers need to understand why the electrical controls and components were designed and installed the way they are so you can keep it that way.

This Hands-On 2-day course will train technicians how to measure, analyze and eliminate problem causing noise on telecommunications cable facilities, which test equipment to use, and how to use it. Problems with electrical power systems, radio transmission, and electric fences are just a few of the subjects that will be covered...

This detailed and extensive course provides the skills and practical understanding to perform maintenance and troubleshooting of the Nokia (formerly Siemens) EWSD® switching system, and its various remotes options including the DCO ONE-Up feature. It discusses the use of maintenance terminals such as the OMT, EAI, and SYPD, including the use of the Smart Commander®, and BCT Boot, BMML, and Alarm Console programs, and also looks at system output messages like Maintenance Message Numbers (MMN) and Fault Location Numbers (FLN). Several Electronic Document Delivery System (EDDS) books are reviewed, including the Trouble Locating Manual (TLM), Trouble Analysis Procedures (TAP), and Detailed Level Procedures (DLP). Key Books such as 0200, 0825, and 1088 are covered in detail, using several examples. Previous types of troubles are reviewed and used as exercises, including line and trunk maintenance, Line & Trunk Groups (LTG), Digital Line Unit (DLU), and DIU/DLUS modules. All digital exchange Switching Network (SN) options are discussed, including the DE3, DE4, DE51, DE52 and DE54. The IOP processor architecture is also included, with a discussion of how MB, SCDP, BAP, CAP, and other CP113 components fit together. Various versions of the CP113 are compared to the actual configurations used in the local switch. Clocking, the CCNC and SS7 are also discussed, so students understanding how A links connect to STPs. GR-303 RDT remotes (Release 25) and the DCO ONE-UP (LLS & RLS re-home) options, and IPH packet module can be included, depending upon the local network topology. Our non-intrusive exercises equip the student to conduct day-to-day maintenance activities, perform troubleshooting procedures, including cabling and parts of the backplane, and much more. The course is flexible, allowing the most important content for a particular group of students to be emphasized.

The OSHA-30 General Industry training is an in-depth safety course that dispenses comprehensive education and awareness on an extensive range of essential safety topics based on OSHA general safety and health standards 29 CFR 1910 to foster workplace safety. The OSHA 30 Hour General Industry course is primarily for workers in industries including but not limited to Telecommunications, Power & Utility, Healthcare, Manufacturing, Warehouse Distribution, retail and more. In addition, the 30-Hour OSHA General Industry training is intended for those employees who have already started their careers in general industry and are striving to reach a better designation or are being promoted to a senior job position such as site safety attendants and supervisors and require enhancement in terms of knowledge and expertise pertinent to OSHA regulations. By attending our OSHA-30 training for the general industry, you will get equipped with workplace safety and understand the importance of personal safety and the well-being of other employees. As an individual with a supervisory role or safety responsibility, OSHA 30 General Industry training will enable you to identify and control potential risks and dangers to prevent accidents and injuries. Furthermore, obtaining an General OSHA-30 card will provide candidates with high preference over other workers who are not OSHA certified when applying for suitable job roles. Besides, the OSHA-30 certificate serves as proof of your commitment to workplace safety and that you prioritize complying with the Federal OSHA’s requirements by incorporating best practices to maintain safety in your workplace.

Our Hands-On Aerial Lift and Bucket Truck Operator Training course is based on the latest OSHA and ASME standards and requirements. Bucket trucks provide aerial access to hard to reach locations for Utility Companies in all types of environments. The use of Bucket trucks puts operators, personnel and civilians at risk every day. For their protection and your company's protection solid Hands-On reinforced training is a must. Operators need to be confident in the understanding and use of Ariel Lifts and Bucket Truck Operations, and that we Guarantee! This course will provide real-life examples and years of Operator experience, BTS provides Certification and Hands-On practical field operations and testing that is recognized by OSHA and ASME Standards and meets all Requirements.

Course description coming soon...

This 5-day Hands-On Combination course has been developed by utilizing 3 of our highest in-demand courses 1. Hands-On OSP Bonding Grounding 2. Hands-On Copper Cable Splicing 3. Hands-On OSP Tester, Fault Locating Cable Troubleshooting This customized course combines these courses into one strong OSP Combo course by explaining the importance of outside plant bonding and grounding. It covers the safety aspects and protection of the outside plant and customer equipment. From there it continues with different splicing methods. These would include the module splicing system, scotchloks, amps and any other connector types your company uses. It covers different closures, both aerial and buried and the correct procedure for the installation. Proper cable opening and bonding and grounding of the shield is explained with hands-on projects to reinforce each stage. After completion of the various splices, Fault Locating techniques are explained. This section begins with a complete explanation of the local loop and the importance of parameter readings. Students will learn how to analyze a faulted cable pair and select the proper menu to locate the fault.

This extensive course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper, traffic engineering, municipal engineering, public utilities or any other roles that require familiarity with standards and common practices in outside plant design for fiber and copper. This course begins with the basic concepts such as basic electricity, basic telephony, outside plant components and loop transmission. It steadily builds to more advanced concepts and skills, including feeder and distribution designs, digital loop carrier systems and fiber optics. Local loop facilities sometime referred to as "the last mile” are a critical and capital-intensive network component in delivering reliable and adequate telecommunications services to a local carrier's customers. The third day and the final day consist of copper and fiber design exercises that put to work the theories and practical parts of the course. Students will receive 4 fiber design cost models that they can use to examine fiber design alternatives. They will also have a chance to show the area they want to design in class so a design can be started for it. In today's competitive markets, local loop facilities that are cost-effective, reliable and capable of accommodating changing customer needs are key to your organization's success.

This extensive Virtual "Live" Instructor-Led course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper, traffic engineering, municipal engineering, public utilities or any other roles that require familiarity with standards and common practices in outside plant design for fiber and copper. This course begins with the basic concepts such as basic electricity, basic telephony, outside plant components and loop transmission. It steadily builds to more advanced concepts and skills, including feeder and distribution designs, digital loop carrier systems and fiber optics. Local loop facilities sometime referred to as "the last mile” are a critical and capital-intensive network component in delivering reliable and adequate telecommunications services to a local carrier's customers. The third day and the final day consist of copper and fiber design exercises that put to work the theories and practical parts of the course. Students will receive 4 fiber design cost models that they can use to examine fiber design alternatives. They will also have a chance to show the area they want to design in class so a design can be started for it. In today's competitive markets, local loop facilities that are cost-effective, reliable and capable of accommodating changing customer needs are key to your organization's success.

This extensive 5 day course was designed for those new to local loop planning and engineering, this course begins with the basic concepts such as outside plant components and loop transmission. It steadily builds to more advanced concepts and skills, including serving area designs, digital loop carrier systems and fiber optics. Local loop facilities, sometime referred to as "the last mile, "are a critical and capital-intensive network component in delivering reliable and adequate telecommunications services to a local carrier's customers. In today's competitive markets, local loop facilities that are cost-effective, reliable and capable of accommodating changing customer needs are key to your organization's success.

This 3-day Hands-On course is designed to not only give the new hire a good insight of the telephone loop, including installation and troubleshooting, but to answer some of the questions the veteran repair person may have… After completion, this Course has a proven track record to reduce PSC complaints and dramatically decrease the number of repeat trouble tickets. This Course is 75% Hands-On Labs on our State-of-art Equipment. The I&R Refresher will cover the practices and specifications of both buried and aerial installations will be presented. Correct bonding and grounding of the install and outside plant cable will include REA guidelines and PSC mandates. These are very important for the safety of the Technician and the Customer. All service standards will be presented and explained. This course will also train students to identify and locate faults in copper "pic" outside plant cables. Students will analyze a faulted cable pair and select the correct test set to locate the fault. The students will use state-of-the-art test equipment such as the EXFO-635, JDSU-HST3000 / Viavi ONX-580, Dynatel 965 DSP, Sidekick Meter, MTDR and incorporate any meter(s) that students can bring to the session to use during the hands-on lab procedures throughout the course. Locating buried cables will also be covered and fault simulators will be used during the hands-on lab exercises to reinforce “Real-World Experience“. Students will learn how to locate resistive, capacitive and cross-battery faults using the multiple OSP test equipment. Emphasis will be placed on how to effectively use OSP Test Equipment. Most technicians in the field today only utilize about 30% of this test instrument’s capabilities; our goal is to have a 100% of their test instrument’s capabilities put to use in the field. No sales pitch in this course, just training! Our SME’s have the field experience to find the answers to real live scenarios, providing students with a “Real-World Experience” This course will be instructed by a nationally known expert in telecom training and is also a factory trained and certified instructor on the EXFO, 3M, Sidekick/Tempo, Sunrise Telecom and JDSU (TTC/Acterna) fault locators.

This 3-day Hands-On course will teach your technicians both OSP Fault Locating and xDSL Installation, Maintenance and Troubleshooting. OSP Fault Locating and Cable Troubleshooting portion will teach technicians to operate and fully understand the menus on their testing and fault locating equipment. Students will learn loop parameters needed to provide the many services customers are demanding in today's communications world. There will be in-depth instruction on maintaining the outside plant and how to successfully locate problem areas. This will include resistive and capacitive faults, power influence, and other problems associated with analog and digital transmission. All loop testing is reinforced with hand-on exercises and can be taken to the field if applicable. The students will use state-of-the-art test equipment such as the, EXFO-635, Viavi ONX580 (HST3000), Dynatel 965DSPDSP-AMS, Sidekick Meter, and incorporate any meter(s) that students can bring to the session to use during the hands-on lab procedures throughout the course. Locating buried cables will also be covered and fault simulators will be used during the hands-on lab exercises to reinforce Real-World Experience. Emphasis will be placed on how to effectively use OSP Test Equipment. Most technicians in the field today only utilize about 30 of this test instruments capabilities our goal is to have a 100 of their test instruments capabilities put to use in the field. No sales pitch in this course, just training! Our SMEs have the field experience to find the answers to real live scenarios, providing students with a Real-World Experience This course is designed to give the attendees the knowledge of not only how to test with a fault locating meter, but most important, understand what the meter is telling them. All of the explanations of cable and faults are reinforced with hands-on exercises. This is done with actual cable to give a full understanding of the menus. and xDSL Installation, Maintenance and Troubleshooting portion will provide in-depth instruction for Installing, Maintaining and Troubleshooting DSL services. Attendees will learn the inner workings as to how the DSL works and the loop parameters required providing uninterruptible service. This will include residential, commercial and industrial environments. This is a Hands-On course that uses state of the art testing equipment. Meters will be used to check loop parameters and will train your technicians Line pre-qualification, line performance, DSL customer-end equipment installation and troubleshooting is the primary focus of this course. You can't afford to operate on a "plug and pray" basis in today's competitive market. Our SMEs have the field experience to find the answers to real live scenarios, providing students with a Real-World Experience

Safety Splicing Tools and Techniques Cable Prep for Splicing Inside a Cable Inside a Splice Case Repair Strategies and Considerations Aerial OSP Plant Maintenance Building Entrances and Termination Methods Underground OSP Plant Maintenance Testing & Troubleshooting Methods

Course description coming soon...

This 2-day Hands-On course will teach your technicians to operate and fully understand the menus on their testing and fault locating equipment. Students will learn loop parameters needed to provide the many services customers are demanding in today’s communications world. There will be in-depth instruction on maintaining the outside plant and how to successfully locate problem areas. This will include: resistive and capacitive faults, power influence, and other problems associated with analog and digital transmission. All loop testing is reinforced with hand-on exercises and can be taken to the field if applicable. The students will use state-of-the-art test equipment such as the, EXFO-635, HST3000, Viavi ONX-580, Dynatel 965DSP/DSP-AMS, Sidekick Meter, and incorporate any meter(s) that students can bring to the session to use during the hands-on lab procedures throughout the course. Locating buried cables will also be covered and fault simulators will be used during the hands-on lab exercises to reinforce “Real-World Experience“. Emphasis will be placed on how to effectively use OSP Test Equipment. Most technicians in the field today only utilize about 30% of this test instrument’s capabilities; our goal is to have a 100% of their test instrument’s capabilities put to use in the field. No sales pitch in this course, just training! Our SME’s have the field experience to find the answers to real live scenarios, providing students with a “Real-World Experience” This course is designed to give the attendees the knowledge of not only how to test with a fault locating meter, but most important, understand what the meter is telling them. All of the explanations of cable and faults are reinforced with Hands-On exercises. This is done with actual cable to give a full understanding of the menus.

Course description coming soon...

Course description coming soon...

This Hands-On course addresses telecommunications Outside Plant construction, routine maintenance and trouble isolation related to Bonding, Grounding and Power. We provide students with an understanding of electrical sources that could injure people or damage equipment, proper bonding & grounding procedures to minimize the effects and the proper test procedures to determine the integrity of the Outside Plant bonding & grounding system. This course covers proper bonding, grounding and power of Outside Plant equipment for the protection of people from injury and equipment from damage due to foreign voltage and current originating from lightning and commercial AC power. References for this training class are the National Electrical Code (NEC) and Rural Utility Service (RUS) documents.

This Hands-On course is a must for persons entering the Field of Telephone Communications Inside and Outside Plant Facilities. In the first part of this course, students will learn about basic electricity as it applies to telecommunications, basic telephony terms, and concepts commonly used in the field today. In addition, the student will learn the basic components of the telephone network from the customer equipment to the outside plant, central office and the toll network and basic bonding and grounding. The second portion of this course expands from the basics learned in the first part and covers Copper, xDSL, Fiber Optics and CAT 5/6. Each student will have Hands-On training in basic meter reading, fault isolation, testing and troubleshooting these applications in today's telecom environment.

This Hands-On course examines hazards that may be present during overhead line maintenance operations. The course also introduces protective equipment designed to create a barrier between linemen and low and high voltage lines and equipment, and reviews safety practices that will help ensure a safe work environment.

The Understanding PDH/SONET/SDH Networks course has been developed to quickly on-board those new to telecom transport. While PDH and SONET are the main focus of the course, SDH is also explored and compared, in cases where employees encounter the use of this standard in the field. Plesiochronous Digital Hierarchy (PDH) circuits are discussed first, both for their legacy and ongoing role within the telecom network, and also for their basis as SONET's VT1.5 and STS-1 frames. Fiber optic networks are also discussed and compared to electrical signal transport, including the nature of synchronous and asynchronous circuits, and the need for a synchronous optical network. The SONET protocol is then looked at in more detail, including the use of overhead to provide alarm, pointer, DCC and other information as signals traverse different layers of the SONET model. Synchronous Digital Hierarchy (SDH) is then explained and compared to SONET, along with speed and frame differences. Various test equipment is also demonstrated, such as PDH (DS1/DS3) and SONET test sets, as well as optical inspection and OTDR instruments. Finally, Laser safety, fiber optic routing, cleaning and care are also emphasized.

This course teaches installation and troubleshooting technicians the key elements needed for installing, testing and maintaining antennas and masts. The course introduces the elementary principles of radio used in all classes of service. It teaches what kinds of antenna systems exist and which offer advantages for particular applications. Siting masts is becoming more difficult and so it has become necessary to share masts where possible and also to share antennas. Methods for achieving this will be considered. However within built-up areas or areas of natural beauty new masts may need to be concealed or located in less than optimal locations. The course will address these issues and provide potential solutions.

This 5-day course will have the participants learn and certify the safe methods of pole climbing, pole top rescue and CPR/First Aid. They will perform multiple Hands-On exercises that would be used in day to day activities, in real-world situations. The course will also include Pole Top Rescue, the method to safely and effectively retrieve an injured worker from a pole. Not only will they learn how retrieve an injured worker but be able to administer CPR/first aid once on the ground. Upon completion of the course attendees will be Certified in CPR and Basic First Aid. Plus they will have been certified in Pole Climbing with up to date revisions and standards, trained in Pole Top Rescue and will be more confidence in their climbing ability and be able to perform work functions more efficiently. Attendees will also learn safe ladder handling practices. This will include the proper techniques of carrying and positioning the ladder, securing the ladder to the pole and mid-span setup. All SAFETY practices will be covered and must be followed during the training exercises. If Company permits, (which is recommended and mandatory for BTS Certification) A Live Video will be taken of each student at the 6, 12, and 18-foot heights. This will ensure that the attendees are using proper techniques, safety parameters and effectively ascending and descending wooden poles using pole climbing gaffs and associated equipment. A master copy of this video will be filled at BTS headquarters. BTS, as an added benefit, will issue a Username and Password to access the completion videos on our BTS secured video server. This provides easy access to every video for student company evaluations, company reviews and any legality issues where this video may be required. PROOF IS PROTECTON ! Note This course is physically demanding. Students must earn at least 70 of the competency points to become certified in this course.

This Hands-On 3-day course will train-the-trainer and a group of participants how to safely and effectively ascend and descend wooden poles using pole climbing Gaffs, Hooks, Belts, BuckSqueeze, SuperSqueeze and the EasySqueeze Safety, Fall Arrest Systems and associated Equipment and Ladders... The pole climbing technique that will be taught is the "3-point contact method. How to circle, and move to perform tasks on the pole will also be covered. Students will learn how to use ladders on the pole and at mid-span using the appropriate ladder securing equipment. The participants will complete exercises using construction tools and equipment. If Company permits, ( which is recommended) A Live Video will be taken of each student at the 6, 12, and 18-foot heights. This will ensure that the attendees are using proper techniques, safety parameters and effectively ascending and descending wooden poles using pole climbing gaffs and associated equipment. All SAFETY practices will be covered and must be followed during the training exercise. Note This course is physically demanding. Students must earn at least 70 of the competency points to become certified in this course. Train-The-Trainer: Will include the following: 1. The instructor candidates (climbing experience is required) will attend the first day of the course that consists of two parts: A) First day covering the course materials and how to deliver the training. B) 2-3 days of co-teaching. In other words, the instructors will co-teach a live course of students. 2. Instructor Delivery-Course-Agenda: Will receive a detailed course description with timelines and benchmarks for the delivery format of this course. 3. Course Manual: Will receive a hardcopy of our course manual for study and reference to use with your company personnel only. 4. A list of required equipment needed and facility layout for a successful training program. 5. Instructions for the Video Tapping Procedures (if required)

This 1-day Hands-On course will Re-Certify "experienced climbers" on both Pole Climbing and Pole-Top Rescue. We will have the participants review the safe methods of pole climbing and Pole-Top Rescue previously learned. They will perform several exercises on the pole that would be used in day to day activities and required by OSHA as well as National Safety Standards. The course will also include Pole Top Rescue, the method to safely and effectively retrieve an injured worker from a pole. Upon completion of the course attendees will be Re-Certified in Pole Climbing and Pole-Top Rescue with up to date revisions and standards, trained in Pole Top Rescue and will have confidence in their climbing and rescue ability and be able to perform work functions more efficiently. All SAFETY practices will be covered and must be followed during the training exercise. Note This course is physically demanding. Students must earn at least 70 of the competency points to become certified in this course.

This Hands-On 3-day course will train the participants how to safely and effectively ascend and descend wooden poles using pole climbing Gaffs, Hooks, Belts, BuckSqueeze Safety, Fall Arrest Systems and associated Equipment and Ladders...

Course description coming soon...

Course description coming soon...

This 2-day course will have the participants review the safe methods of pole climbing previously learned. They will perform several exercises on the pole that would be used in day to day activities. The course will also include Pole Top Rescue, the method to safely and effectively retrieve an injured worker from a pole. Not only will they learn how retrieve an injured worker but be able to administer first aid once on the ground. Upon completion of the course attendees will be Certified in CPR and Basic First Aid. Plus they will have been Recertified in Pole Climbing with up to date revisions and standards, trained in Pole Top Rescue and will be more confidence in their climbing ability and be able to perform work functions more efficiently. Attendees will also review safe ladder handling practices. This will include the proper techniques of carrying and positioning the ladder, securing the ladder to the pole and mid-span setup. All SAFETY practices will be covered and must be followed during the training exercise. Note: This course is physically demanding. Students must earn at least 70% of the competency points to become certified in this course.

The reaction to emergencies can be life or death situations. Pole top and bucket truck rescue training teaches the skills necessary to save another person’s life. This course will give actual Hands-On experience for both pole top and bucket truck rescue operations that require dynamic action. The rigging, lifting, and lowering skills necessary to get the victim down from elevated heights must be trained and practiced. Rescue techniques from pole tops and aerial bucket trucks should be included in all annual training so workers can be prepared for any emergency situation. This rescue training will meet OSHA requirements for rescue instruction and a certification of completion for both training sessions will be issued.

The reaction to emergencies can be a life or death situation. That's why this course is vital to any utility worker. Our Pole Top and Bucket Truck Rescue Verification of Skills training covers the latest updates, standards and verifies that the proper skills are being used in these life saving situations and that every worker is fully equipped to save another persons life. This course will verify the actual Hands-On experience for both pole top and bucket truck rescue operations for each attendee that requires dynamic action. The rigging, lifting, and lowering skills necessary to get the victim down from elevated heights must be trained and practiced continually throughout the year. Rescue updates and skill techniques for pole tops and aerial bucket trucks should be included in all annual training so workers can be prepared for any emergency situation. This training will meet OSHA requirements for the verification of skills for both Pole Top and Bucket Truck Rescues.

Course description coming soon...

Course description coming soon...

Course description coming soon...

Nearly all electrical devices have power supplies that may cause a disturbance to the current sine wave of a power source. Most published surveys show that 65-85% of the power quality problems are the result of something happening within the facility, on the customer side of the point of common coupling. It may be the wiring or the loads themselves that make the supplied voltage incompatible with equipment within the facility. The result is that the process is interrupted, productivity is halted, and dollars are lost. This Hands-On course will provide the skills and teach the ability to properly identify and treat power quality and harmonics problems is important for system reliability and efficiency.

This is a comprehensive Hands-On course stressing protective relaying application and reliability to minimize production down time due to power outages. This course covers basic relay operating principles for various types of protective relays providing workers great insight to the importance of relaying for system protection. This course also covers Utility Relay Maintenance provides the fundamental principles of protective relaying, application of protective relaying is presented by the testing and maintenance of the most common relay types. Instrument transformers, over current, frequency, and voltage relay applications are covered in depth with emphasis placed on maintaining overall protective system reliability. This course is geared from small to large industrial plants or municipal distribution systems from basic to complex protective relay needs will find this course highly beneficial.

Our Qualified Rigger Level 1 training course provides the necessary training to meet the OSHA standards of a Qualified Rigger. This extensive 1-day course covers OSHA regulations, the use and inspection of slings, rigging hardware, load weight and other areas critical to understanding and operating a safe job site. This course is recommended for all employees who are working within the fall zone of a load and especially if they are involved in the hooking and unhooking of the load or in the guiding of a load. Individuals can achieve immediate qualified rigger status with this course.

This Hands-On React2000-2001 course can be taught to testers that are experienced as well as employees in the beginning stages of testing. The React200-2001 course could and most likely will require some follow up by additional technical training. Future procedural and equipment upgrades of systems could require expanded training of React2000-2001. This React2000-2001 course is developed to cover current testing features that are in place for each distinct customer. Five distinct circuits, one of the each following types: • -DS0 Voice • -DS0 Data • -DDS • -DS1 • -E1 Information required from these types included: • -Circuit ID • -DACS ID • -Circuit layout The student’s coursebook provided is for the student to keep after they finish the course. Students are encouraged to enter their notes and mark down the Hands-On Labs they completed for future reference.

This course provides systems engineers and integrators with a fast technical overview of current state of the art technology for capture, encoding and distribution of High Definition (HD) and 3D television. The course includes technical discussion of the technologies used with practical demonstrations where possible and appropriate. It will try to identify where commercial off the shelf technology exists and compare practical standards that exist for TV distribution. Several distribution technologies exist each with its own advantages and disadvantages. Two groups of distribution technologies will be studied and compared in detail. Firstly delivery of services over radio frequency (RF) systems. This will include point to point microwave, terrestrial broadcast, RF over coaxial cable and over Hybrid Fiber Coaxial cable (HFC) networks. Distribution over optical fiber will also be examined considering the problems of selecting fiber types, transmitter wavelengths and system construction. Point to point single wavelength and multiple wavelength systems will be compared and both active and passive optical network systems (PON) compared. A key part of any services is the compatibility of system component subsystems with each other and with national and International public services. The course will examine the currently available IPTV standards, standards for RF and for fiber optical systems. Where feasible, practical demonstrations within the classroom will be used. These will be used to illustrate elements of the technology difficult to describe. Video presentation of field installations and field deployments will also be used.

This course, as prescribed by industry and OSHA standards, provides a basic awareness level understanding that allows the towerhand to recognize and identify RF safety hazards that may be present, and how to minimize the risk of exposure.

This extensive course is geared to resolve problems and is a must for Radio Frequency Engineers and Field Support Technicians. First it is necessary to fully understand the radio technology in use and how signals are encoded, decoded and engineered in fully working systems. Coverage will be affected by antennas and the coverage expected for different types of antenna systems must be understood. With this knowledge and good spectrum analyzers it is possible to examine radio signals in locations where interference is expected and identify the type of interference. Different types of interference exhibit different signal patters and from this experienced technicians can start to locate suspected interference sources. This course provides an understanding of radio systems in the 60, 850, 900, 1800 (PCS), 2100 and 2400 MHz bands used for cellular phone, two-way radio, Wi-Fi and wireless data networks. Students will use simple laptop computers, regular cell phones and Spectrum Analyzers to understand RF interference, expected antenna propagation and the patterns generated by interference sources on tester displays. They will use directional antennas to track interference and learn how to locate individual interference sources.

Mobile cellular telephone systems are today universally used throughout the developed world. The key issue in many locations however is the lack of good coverage. In some cases this is caused by topographical features of the geography of the area or the lack of cellular telephone masts near by. However in other cases coverage may be good for some users of one operator but very bad for another. It may also happen that black spots exist even when no topographical feature would seem to be present to cause it or that strong signals are indicated but calls drop for no apparent reason. These situations are a strong indication of radio interference sources cause problems. To resolve such problems is a challenge for Radio Frequency Engineers. First it is necessary to fully understand the radio technology in use and how signals are encoded, decoded and engineered in fully working systems. Coverage will be affected by antennas and the coverage expected for different types of antenna systems must be understood. With this knowledge and good spectrum analyzers it is possible to examine radio signals in locations where interference is expected and identify the type of interference. Different types of interference exhibit different signal patters and from this experienced technicians can start to locate suspected interference sources. This course provides an understanding of radio systems in the 850, 900, 1800 (PCS) and 2100 MHz bands used for cellular and mobile telephony and in the 2400 MHz used for WiFi systems. Students will use simple laptop computers, regular cell phones and Spectrum Analyzers to understand RF interference, expected antenna propagation and the patterns generated by interference sources on tester displays. They will use directional antennas to track interference and learn how to locate individual interference sources.

This course teaches an advanced understanding of rigging and ropes used in accord with the industry standards applicable to most tower related rigging techniques. Hands-On instruction will cover rigging standards, uses and applications for slings, shackles, hooks, to workers in the Tower, Communications, Power, Construction, Military and Rescue industries in order to impart the most efficient and safe methods of use of Rigging and Ropes.

This extensive Hands-On course provides a comprehensive fall protection training program for a communications provider that generally works from roof tops and extension ladders greater than 40 feet. It is the goal of BTS to have the students understand OSHA and ANSI as they apply to their job responsibilities. Upon completion, each student will have the knowledge to be competent in rooftop safety as they will identify unsafe conditions and have authority to take corrective action.

This extensive Hands-On course provides a comprehensive fall protection training program for a communications provider that generally works from roof tops and extension ladders greater than 40 feet. It is the goal of BTS to have the students understand OSHA and ANSI as they apply to their job responsibilities. Upon completion, each student will have the knowledge to be competent in rooftop safety as they will identify unsafe conditions and have authority to take corrective action and have a greater awareness of RF in these environments. Course time: 24 hours. 4-6 hours classroom 6-8 hours Hands-On experience 6-8 hours RF Awareness Classroom

This extensive Hands-On course will describe the importance of securing information, and identify the different ways to guard yourself against social engineering exploits. This course will also cover the security practices related to computers, mobile devices, networks, and the Internet. Teach techs to maintain the security of the files and folders stored on your computing devices, identify and protect information against risks associated with the cyber world, identify potential security incidents, ways to respond in the event of a possible breach, and measures to prevent a security breach. Also identify methods to keep the cloud and virtualized environments secured and much more...

This Hands-On course provides in-depth coverage on the ShoreTel Small Business Edition (SBE), Voice over Internet Protocol (VoIP) telephone system, which integrates voice and data transmission. ShoreTel Small Business Edition (SBE) was created to help empower small business owners with productivity-boosting UC (Unified Communications) applications, while delivering exceptional ease of management and low total cost of ownership. Most standard functions, such as adding or changing phones, and moving users, can be done by anyone with basic IT knowledge and skills. This Hands-On course will allow participants to work with an in-class intranet infrastructure constructed with ShoreTel switches, server and telephones. Upon successfully constructing and testing the in-class Intranet, participants will observe the installation of voice hardware and software on PCs.

Hands-On Training Will Consist Of Placing Ready Made Shoring, Along With Construction And Placement Of Custom Shoring Needed To Meet OSHA Recommendations.

This 3 day Hands-On training course is designed for telephone company employees responsible for engineering and provisioning Special Circuits. This training provides in-depth training of special circuits currently used, the theory behind each type, design requirements, and actual equipment used in the Central Office, outside plant and the customer premise. This course provides the required foundation, understanding and Hands-On skill set for any technician in a special Circuit environment.

This Hands-On course is designed to provide attendees with knowledge on the requirements to meet the TIA 568 standards for structured wiring that is used to support Local Area Networks (LAN’s). Participants will get an understanding of the methods and procedures used to place and certify a structured wiring system as well as industry standards that help ensure proper, fault-free installations. This training includes the application of the latest standards and tools, including Wire Mapping and certification techniques used to support today's highspeed networks. Our instructors have actual field experience and have faced the same obstacles and challenges as your team. Our actual “In The Field” technical experience allows us to provide participants with the answers, solutions and the skills to overcome their daily challenges.

This Hands-On course will cover the maintenance and testing requirements for common substation devices, including power transformers, oil, air and vacuum circuit breakers, switchgear, ground grid systems, batteries, chargers and insulating liquids. This course focuses on what to do, when to do it and how to interpret the results from testing and maintenance. Substation maintenance is a key part of any plant's maintenance program. Failures in key components such as racking mechanisms, meters, relays and busses are the most common cause of unplanned outages. Transmission, distribution and switching substations generally have switching, protection and control equipment and one or more transformers. Having skilled substation maintenance technicians is essential to equipment reliability. This course focuses on maintenance and testing of switchgear, circuit breakers, batteries and protective relays, and more...

A vast majority of Telecommunications companies use T1 (DS1) and Fiber Optic network systems as the primary method of transporting voice and data on their transmission networks; therefore, having well trained technicians with the ability to install, maintain and troubleshoot these systems is vital to providing high-quality reliable service to customers in a highly competitive environment. This 2-day Hands-On course is an intense training experience that combines T1, T3 and fiber optics theory and operations with hands-on troubleshooting. BTS provides a live working classroom lab with typical equipment currently deployed in the telecommunications industry. Students learn how these systems work, then are required to use the knowledge to test, troubleshoot and repair the circuits.

A vast majority of Telecommunications companies use T1 copper and HDSL spanlines as the primary method of transporting data to a variety of business customers on their local loop; therefore, having well trained technicians with the ability to install, maintain and troubleshoot these systems is vital to providing high-quality reliable service to customers in a highly competitive environment. This 2-day class is an intense training experience that combines T1 and HDSL spanline operation with hands-on troubleshooting. For this class, BTS provides a live working classroom lab with typical spanline equipment currently deployed in the telecommunications industry. Students learn how these systems work; then are required to use the knowledge to test, troubleshoot and repair the circuits using their own T1 test equipment. Troubleshooting includes equipment failures, wiring problems, field repeater problems, cable pair problems and more...

This Hands-On 3-day course will train and certify the participants how to safely and effectively deliver this training to new hires and anyone interested in/and working on or around telecommunication wooden poles at the 14, 16, and 18 foot, being able to ascend and descend wooden poles using pole climbing Gaffs, Hooks, Belts, BuckSqueeze Safety, Fall Arrest Systems and associated Equipment and Ladders...

This course is designed to educate telecom installers how to correctly bond and ground telecommunications equipment and transmission facilities. Central office entrance facilities both copper and fiber will be covered in this course...

Course description coming soon...

Course description coming soon...

This Hands-On course covers an in depth knowledge of telephony maintenance and related diagnostic equipment used in Telephony Maintenance. Attendees will be able to understand and have the Hands-On skill sets to maintain and support Telephony equipment and maintenance applications in today's environments.

To keep our Certified Tower Rescue Attendees up to date on the latest regulations, standards, equipment and techniques and to their rescue certifications. BTS requires all Certified Attendees to be Re-Certified every 2 years (24 months).

This Hands-On extensive course is needed in order to climb safely and efficiently, a lineman needs to understand and practice climbing techniques. This course introduces two methods used for climbing wooden poles and will cover the proper techniques for safetying-on and off, methods of adjusting a safety strap while working on a pole, and the basic technique of maneuvering around a pole. This course also covers and describes the safe use of the popular BuckSqueeze Safety Strap, and other fall arrest systems. A field performance report will be made on each attendee as well as a final written and performance test. The FPR will be signed by the instructor and the attendee. Attendees not performing to the basic standards will be given an incomplete. Any attendee that violates the safety rules established by the instructor will be kept on the ground and not allowed to continue the course. Safety comes first, within seconds serious injury can occur and lives can be lost. NOTE: Hands-On Pole Top and Bucket Truck Rescue Certification can be added as an additional day, making this a 4-day course upon request.

A utility pole is a column or post used to support overhead power lines and various other public utilities, such as electrical cable, fiber optic cable, and related equipment such as transformers and street lights. It can be referred to as a transmission pole, telephone pole, telecommunication pole, power pole, hydro pole, telegraph pole, or telegraph post, depending on its application. Electrical wires and cables are routed overhead on utility poles as an inexpensive way to keep them insulated from the ground and out of the way of people and vehicles. Utility poles can be made of wood, metal, concrete, or composites like fiberglass... This extensive Hands-On course covers Erecting Poles And Attaching Crossarms Erecting Poles Using Earthborer And By Manual Method; Facing And Aligning Poles; Installing Single, Double, Sidearm, Buck, And "H "Type Crossarms and the equipment and methods that can be used to set and replace utility poles. This course describes three methods for digging holes, and outlines both power-operated and manual methods for installing Utility Poles. This course also includes guidelines for installing poles in congested cities and open rural areas and safety considerations for installing poles around obstacles and energized lines. Additionally, this course also covers the methods for removing and replacing poles.

This Hands-On course is a must for your cable locating technicians. Today's congested underground environments with the massive deployment of fiber optic cables, existing copper in the ground, underground utilities (facilities) for telephone and internet services, cabling systems, electric services, gas lines, liquid pipelines, water and sanitary sewage systems, etc. There are too many uncertainties out in the field. Without the proper training, one missed locate can cost you a lot of money and major headaches. Today's digital locators have pinpoint accuracy, and are superior to locators of the past. We will show you how to use these new locators and the locators you have on-site. This course can also be geared to and/or include: -Sheath fault locating BTS is one of the only U.S. and International Approved Vendor for Phillips 66 and we are the only NULCA accredited trainer in the country, we teach to CGA standards.

VDSL/VDSL2 is the most powerful member of the xDSL family, capable to provide up to 100 Mbps on a single telephone wire. It provides unmatched flexibility in rate, reach and symmetry to satisfy the increasing demand for high-speed services such as corporate communications, fast internet access and high quality digital audio and video delivery. This course will provide a Hands-On understanding to the VDSL/VDSL2 technology and its applications. It will give cover the VDSL/VDSL2 system, describing channel conditions, system architecture, and VDSL/VDSL2 performance in terms of rate-reach-symmetry objectives. It will cover the basic principles of VDSL/VDSL2, explaining why VDSL/VDSL2 is not just an upgrade of ADSL in terms of higher transmission speed, and summarizing the features in the current VDSL standard that allow customization and on-the-fly configuration of the modems. In particular, it will study a general block diagram of a DMT based VDSL/VDSL2 modems, describing some of the signal processing techniques that enable this high performance operation and flexibility. Finally, it will describe some of the applications for VDSL/VDSL2 such as ATM over DSL and Ethernet over DSL. Students Will Learn: -A definition for VDSL (What?) -Penetration of VDSL/VDSL2 (Who?) -VDSL/VDSL2 for Triple-Play (Why?) -Anatomy of a VDSL/VDSL2 System (How?) -The VDSL/VDSL2 Standard (How?) -Deployment of VDSL/VDSL2 (How?) -Some VDSL/VDSL2-based Applications (Where?) -Testing and Troubleshooting VDSL/VDSL2 (How?) -The VDSL/VDSL2 future -and More...

This extensive Virtual LIVE Instructor-Led course will provide the necessary 24 hours to qualify you for the ETA re-certification course, required to be taken every four years. This course will cover all the current fiber-optic updates and standards in the industry today. This course will also provide time for advanced Q and A (Question & Answer with our SME (Subject Matter Expert and Senior Instructor) relating to any fiber-optic concerns, questions, in-the-field situations or issues and provide time for additional Hands-On testing and troubleshooting and advanced splicing updates and techniques. This course does qualify for the continuing education required for the ETA certification extension of your current certificate for another four years.

This extensive Virtual Live Instructor-led course introduces the telecom professional to the data and networking environment. The growth of the information age is being driven by Internetworking. This course will cover the essentials of data and networking environments and their concepts, components, applications, and many acronyms will be examined in detail as the overall picture of these technologies are simplified. This course will provide practical Hands-On Set-Up, Configuration, Implementation and troubleshooting of these Basic and Complex Technologies.

LTE promises greatly accelerated data rates — even when mobile users are traveling at hundreds of kilometers per hour. However, as LTE moves from the labs into actual deployments, debates over the glaring gap in delivering voice over an LTE network are growing. Voice is the major revenue generator for operators, and voice-over-LTE (VoLTE) is now being touted as the technology of choice for delivering voice to LTE networks. In this course our SME will cover the benefits of VoLTE, and the challenges (both pre-deployment and post-deployment) faced by manufacturers and operators developing and deploying VoLTE networks and more...

This highly intense, vendor neutral, Hands-On 4-day course provides an in depth exploration of Wide Area Networking Transport Protocols. It

This course provides a Hands-On introduction to staff who will be responsible for planning, designing and supporting WiFi Networks and WiFi Hot-spots.

This extensive Hands-On course is a must for persons entering the field of WiFi Networking and Telecommunications. Students will learn about the building blocks of all networks, including the OSI and Network Models. Many terms will be defined, including the purpose of switches, routers and WiFi access-points and more. The course will also provide significant Hands-On with networking equipment and components, including test equipment. Copper, fiber and WiFi media will be demonstrated, including updates to all technologies. We will also cover Mesh technologies with wireless and wired backhaul links will be covered, along with multiple ways to mitigate interference. Finally, troubleshooting of common problems will be discussed for different network medias, including Real-World examples, plus any examples and or issues provided by the customer/attendees to help them immediately improve their WiFi Networking skills.

This 3 day Hands-On course provides “Real-World Experience” for help-desk and technical support personnel to solve customer related iss