As a general industry worker, you must be aware of the latest safety standards that are set by the Occupational Safety and Health Administration (OSHA). Designed to allow you to accomplish our 10-Hour General Telecom Industry on OSHA Standards. Our course can be delivered On-Site In-Person or a LIVE Virtual Instructor-Led course. Our course is not just a video or computer-based online course, our Instructors will teach you real-World practical skills that they have personally experienced on the job over the years that meet the latest standards and regulations today. This course covers what you need to know to stay safe on the job. Upon completion, all course participants will receive a certificate of completion at the end of the course along with a laminated wallet card, that will recognize that they have successfully passed our course that is based on the Department of Labor (DOL) / OSHA Standards, allowing them to seek and or maintain employment.

This Hands-On Advanced course is designed to give Technicians a more in-depth procedure of testing and troubleshooting long line and fiber to the home systems. Completion of this intense course prepares the Tech to understand all aspects of fiber optics, focusing on equipment used to test and troubleshoot fiber systems. This is an Advanced course, attendees are expected to have the understanding of Basic Fiber Optics, Splicing and Terminating Fiber Cables. This course will cover Advanced Testing and Troubleshooting of Fiber Optics Systems in today’s competitive and challenging industry. A trip to the field to perform actual Live Hands-On Testing and Troubleshooting will be arranged, if applicable and weather conditions are acceptable. Attention Attendees: Bring any equipment to the training that can benefit you by incorporating your own type of equipment into the Hands-On labs during this training. BTS provides gear for the labs, but it is always best to be trained on what you will be using.

This course covers the Cisco ONS 15454 DWDM, a scalable and powerful optical platform. Which lowers the cost and increases the efficiency of DWDM and mixed DWDM/TDM networks. Students will learn how to operate, test and troubleshoot the Cisco ONS 15454 MSTP system through various case studies and exercises. Students will complete a wide range of case studies covering many system features and functions. This course will rely on the Cisco ONS 15454 user documentation for references to specific procedures.

This is an Advanced Hands-On follow-up course that requires the completion of our Underground Utility Locating course. This is a follow on course and is geared toward the experienced locator and is a must for your cable locating technicians. Today's underground environments are getting more and more congested and advanced with some many more providers, contractors and all types of deployments and services provided today. The massive deployment of fiber optic cables, existing copper in the ground, underground utilities (facilities) for telephone and internet services, cabling systems, electric services, gas lines, liquid pipelines, water and sanitary sewage systems, etc. This course will cover the advanced topics that are continually asked in our previous course that just do not have the time to cover that class. So this course was built on the constant request from our completed students that want more advanced testing and advanced topics "Beyond the Basics". This advanced course can be tailored to any Utility Environment and can include any customer equipment. Today's digital locators have pinpoint accuracy, and are superior to locators of the past. We will show you how to use the advanced features of these new locators and the locaters you have on-site. Get the most out of your equipment. BTS is a valued Approved Vendor for Phillips 66.

This 3-Day Hands-On course is a must for persons entering the field of telephone communications. In the first part of this course, students will learn about basic electricity and telecom electronics as it applies to telecommunications and basic telephony. Explaining the terms and concepts commonly used in the field today. In addition, the student will learn the basic components of the telephone network from the customer premise equipment (CPE) to the outside plant (OSP), central office (CO) and the toll network (TN). Understand proper bonding, grounding and shielding. The Basics of installation, repair and maintenance of lines. The second portion of this course expands from the basics learned in the first part and covers an high level understanding of today's digital switching, digital T1, T3 systems, fiber optics and special circuits as it pertains to your specific environment. Each student will have Hands-On training in basic meter reading, running jumpers, circuit testing and trouble isolation.

This Hands-On course offers the Hotel, Resort, Campus, Hospital and Building Industry the ability to become fully versed in all data cabling and audio visual design and installation including CAT 5e, CAT6, coax cabling & fiber optics installations and repair for a wide range of audio visual systems for hospitality-hotel-casino-hospital-campus network applications. Electronic and Audio Visual Systems are also becoming more and more sophisticated in today's age of smart homes and wireless networking systems. Electronic and Audio Visual Technicians design, coordinate and implement complex systems to allow users to get the most out of their systems and other modern electronic equipment. We train your technicians to understand and support your data and telecommunication networks including fiber, Cat 5-6, and Coax and the basic to complex design and wiring of today's complex audio visual systems. Our Subject Matter Experts have the real-World experience and the training experience that will give your staff the practical Hands-On techniques and practical applications needed to support your communications network by teaching the latest data cabling, fiber optic, coax, and audio visual system technologies. This course will cover design, installation, troubleshooting, repair and certify your technicians on data cabling, coax, fiber optic cabling, audio visual systems in campuses, casinos, resorts, convention centers, hotels & motels, hospitals and all premise facilities. -Structured Cabling Standards and Practices -Key Definitions -Create designs, concepts, and sample layouts based on knowledge of layout principles and aesthetic design concepts. -Read blue prints and create new floor plans. -Confer with clients to discuss and determine layout design. -Research products recommended in the proposal for compatibility. -Review final layouts and suggest improvements as needed. -Provide and verify product dimensions to ensure proper fit and finish. -Program Remote Control Systems based on the project schematics. -Prepare wiring schematics, floor plans, and product specific proposals for technicians to complete project installation in the field. -Create systems for the end-user that are robust and easy to use. -Install systems to meet and exceed all of the expectations set in the client meetings. -Fiber Optics, Copper, Coax & Wireless for Voice, Data & Video -UTP Install Do’s and Don’ts -CAT 5/6 Installation, Troubleshooting and Repair -Coax Installation, Troubleshooting and Repair -Fiber Optics Installation, Troubleshooting and Repair -Audio Components and Cabling, Installation and Troubleshooting -Visual Components, Cabling, Installation and Troubleshooting -FAQs – Frequently Asked Questions

This extensive Virtual Live Instructor-led course provides the skills required to perform detailed maintenance and troubleshooting on the Calix E7® optical network, including the various OLTs and ONTs within a typical network. It also discusses the theory and general system architecture used by various broadband systems such as AE, GPON, VDSL, and Ethernet-over-Fiber. The GR-303 TDM Gateway interface for a traditional TDM switch is also explained, where examples can be shown for switches like a DMS-100 or GTD-5. Primary network elements are discussed including the OLT types, ONT types (SFU, SBU, MDU), plus various ONT options found within Calix's P-Series like the GX and GE, along with devices like Erbium-Doped Fiber Amplifiers (EDFA's), filters, splitters, transceivers, and different fiber cable and connector types. Various OLT interface cards are also described (AE & GPON, SCP, power & fan). Features like Ethernet, POTS, T1, and video, including RF-RTN from the Set-Top Box are explained, along with typical testing and use scenarios. System management connection interfaces are described, and well as various administrative options, like the Web GUI Interface, Command Line Interface, CMS, etc. ONT activation and status is shown via local-PC connections, RONTA, Web CUI, and CLI, etc. along with discussion on provisioning of profiles, services, and VLANs, with reference to various system documents. System backup and recovery is also described, via external FTP/TFTP servers. Symptom investigation and troubleshooting is demonstrated using previous trouble examples, and through actual troubles which may exist in the network. Common fault types and best practices are also presented, to help prevent troubles from occurring in the first place. Our non-intrusive exercises equip the student to conduct day-to-day maintenance activities and show how to perform troubleshooting procedures, including aspects of problem isolation, cabling and provisioning, which helps prepare students for higher-tier support interaction. The course is flexible, allowing the most important content for a particular group of students to be emphasized.

This extensive Virtual "Live" Instructor-Led course recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job. To many courses are focused toward test and exam questions, rather then the understanding and Hands-On Skill-Set to do the job inline with today's standards and competencies. Our Certification Course to become an CAT -6A (5-6-7) Certified Technician is designed to get attendees up to speed quickly on industry standards, provide proper installation, knowledge and get Hands-On training that covers the latest standards, tools, including Wire Mapping and techniques used today's cable installations, and give them the ability to represent themselves as "CAT -6A (5-6-7) certified Installer." BTS's Certification Course to become an BTS Certified Technician, a concise, well-structured course. It is taught by SME certified structured cable specialists with over 25 years of industry experience that includes network installations/upgrades for Telephone Companies, Power & Energy Companies, United States Federal & State Governments, School Districts, and major U.S. Corporations. Our SMEs have the field experience to find the answers to real live scenarios, providing students with a Real World Experience. Attendees each get a Certification Certificate, and I.D. Card Benefits: -Maximize system performance and reliability by learning today's installation techniques. -Be aware of current industry standards, and become a trusted resource for your customer. -Gain customer confidence by ensuring the integrity of their installations. -Hold a Certification Installer Card that represents your Certification. -BTS Certificate and I.D. card remains on electronic record and can be confirmed and reissued at any time. -This Certification is Nationally and Internationally Recognized. NOTE: At the end of this course all attendees will be taking a written exam and a Hands-On Skills exam to complete their certification.

BTS recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job. To many courses are focused toward test and exam questions, rather then the understanding and Hands-On Skill-Set to do the job inline with today's standards and competencies. Our Certification Course to become an CAT -6A (5 6 7) Certified Technician is designed to get attendees up to speed quickly on industry standards, provide proper installation, knowledge and get Hands-On training that covers the latest standards, tools, including Wire Mapping and techniques used today's cable installations, and give them the ability to represent themselves as "CAT -6A (5 6 7) certified Installer." BTS's Certification Course to become an BTS Certified Technician, a concise, well-structured course. It is taught by SME certified structured cable specialists with over 25 years of industry experience that includes network installations/upgrades for Telephone Companies, Power & Energy Companies, United States Federal & State Governments, School Districts, and major U.S. Corporations. Our SMEs have the field experience to find the answers to real live scenarios, providing students with a Real World Experience. Attendees each get a Certification Certificate, and I.D. Card Benefits: -Maximize system performance and reliability by learning today's installation techniques. -Be aware of current industry standards, and become a trusted resource for your customer. -Gain customer confidence by ensuring the integrity of their installations. -Hold a Certification Installer Card that represents your Certification. -BTS Certificate and I.D. card remains on electronic record and can be confirmed and reissued at any time. -This Certification is Nationally and Internationally Recognized.

This Hands-On 5-day (or 4-day 10 hrs. per day) course will train-the-trainer and a group of participants how to become an CAT 5-6 and Fiber Optic Certified Installer. Train-The-Trainer: Will include the following: 1. The instructor candidates (CAT 5-6 and fiber experience is required) will attend the first 2 days of the course that consists of two parts: A) First 2 days covering the course materials and how to deliver the training. B) 2-3 days of co-teaching. In other words, the instructors will co-teach a live course of students. 2. Instructor Delivery-Course-Agenda: Will receive a detailed course description with timelines and benchmarks for the delivery format of this course. 3. Course Manual: Will receive a hardcopy and digital .pdf copy of the training course manual with unlimited use license. 4. Lab Documentation: Will receive a detailed documented lab guide. 5. A list of required equipment needed and facility layout for a successful training program. BTS recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job. To many courses are focused toward test and exam questions, rather then the understanding and Hands-On Skill-Set to do the job inline with today's standards and competencies. Our Certification Course to become an CAT 5-6 and Fiber Optic Certified Installer is designed to get attendees up to speed quickly on industry standards, provide proper installation, knowledge and get Hands-On training that covers the latest standards, tools, and techniques used today's cable installations, and give them the ability to represent themselves as "CAT 5 - 6 and Fiber Optic Certified Installer." Attendees will be taught how to properly splice fiber, both fusion and mechanical, test and troubleshoot a fiber system. Also, in today's environments technicians need to be able to properly inspect and repair faulty connectors. A portion of this course is used to cover termination techniques and testing of connectors, patch cords and couplers. Many of the systems used today will also include portions of Cat 5 and 6 cabling. Like the Fiber Optic systems, this bit rate is dramatically increasing giving the importance of proper installation and testing of these systems. This course will cover the transmitting capabilities of Cat 5 and 6 cable, proper termination and testing a data system. Those who complete this course will be productive and knowledgeable in both Fiber Optic and Category 5 and 6 cabling. BTS's Certification Course to become an BTS Certified Installer. It is taught by SME certified structured cable specialists with over 25 years of industry experience that includes network installations/upgrades for Telephone Companies, Power & Energy Companies, United States Federal & State Governments, School Districts, and major U.S. Corporations. Our SMEs have the field experience to find the answers to real live scenarios, providing students with a Real-World Experience. Attendees each get a Certification Certificate, and I.D. Card Benefits -Maximize system performance and reliability by learning today's installation techniques. -Be aware of current industry standards, and become a trusted resource for your customer. -Gain customer confidence by ensuring the integrity of their installations/support. -Hold a Certification Installer Card that represents your Certification. -BTS Certificate and I.D. card remains on electronic record and can be confirmed and reissued at any time. -This Certification is Nationally and Internationally Recognized.

The Implementing and Administering Cisco Solutions(CCNA) v1.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking.This course helps you prepare to take the 200-301 Cisco® Certified Network Associate(CCNA®) exam. By passing this one exam, you earn CCNA certification.

This extensive 2-day "Live" Instructor-Led (On-Site or Virtual) course is designed for Central Office Technicians or others with the responsibility for the installation, maintenance, troubleshooting, and repair of Central Office power equipment. The course provides a well rounded basic study of Central Office power that most technicians work with on in their regular duties. Theory is effectively combined with a practical hands-on approach that enhances the students' learning experience. Upon successful completion of the course, students will have a solid foundation in how all CO power systems are interconnected, safety around those systems, how to locate key type of equipment, and perform both routine and as needed maintenance and troubleshooting. Topics include: - DC Rectifiers, Battery chemistries and their maintenance, DC Power Boards - DC Inverters - Ground Return Paths - within the CO and to the outside commercial power network - Dangers including high-amperage paths, open grounds, lead reversals, etc. - Breaker, Fuse, and Disconnect panels and their locations - Interconnections to the commercial AC network including the transfer switch and generators - Types of Test Equipment - Testing for low or high voltages, ripple current, regulation - Telcordia (formerly Bell-Core) best practices, plus common regulatory agencies - And much more, including topics of particular interest to students.

This extensive Virtual Live Instructor-led CompTIA course meets the NEW DoD Directive 8140 requirements. This course Includes -Testing Voucher with Virtual Testing and Certification on Last Day unless more study time is required, test can be taken at a VUE location. -Official CompTIA Virtual Live Exam and Testing Certification. Will Department of Defense (DoD) Directive 8140 replace DoDD 8570? Yes. When will DoD 8140 take effect? It is already in effect. Why Change from 8570 to 8140? DoD 8140 is designed to be more flexible and inclusive than DoD 8570. DoD 8140 includes initiatives such as NIST NICE (National Initiative for Cybersecurity Education), which identifies critical KSAs (Knowledge, Skills, and Abilities) and places cybersecurity positions into 7 categories (1. Security Provision, 2. Operate & Maintain, 3. Protect & Defend, 4. Analyze, 5. Operate & Collect, 6. Oversight & Development, and 7. Investigate) consisting of 31 specialty areas. A+ from CompTIA is the most recognized and trusted for entry-level service technicians. CompTIA's A+ is the industry standard for validating the foundation skills needed by today's computer support technicians. This international vendor-neutral certification requires that you pass two exams: CompTIA A+ Exams Core 1 (220-1001) and Core 2 (220-1002). The CompTIA A+ Core Series: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content: -Demonstrate baseline security skills for IT support professionals -Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software -Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting -Support basic IT infrastructure and networking -Configure and support PC, mobile and IoT device hardware -Implement basic data backup and recovery methods and apply data storage and management best practices We focus on CompTIA A+ certification exam preparation, you'll gain the needed knowledge of basic computer hardware and operating systems. You'll cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and preventive maintenance, and you'll learn elements of customer service and communication skills necessary to work with clients. Instructor-led practice exams and quizzes help reinforce course concepts and exam readiness. This course meets the NEW DoD 8140 training requirements. CompTIA A+ certification is an international, vendor-neutral certification that proves a technician's competency in installation, preventative maintenance, networking, security, and troubleshooting. CompTIA A+ certification also validates that technicians have excellent customer service and communication skills. CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world: -The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment -Trusted by employers around the world to identify the go-to person in end point management & technical support roles -Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace This course is geared to give students “Real-World Experience” in networking hardware & software by providing “Hands-On labs” on these converging technologies throughout this training.

This extensive Virtual Live Instructor-led CompTIA Network+ meets the NEW DoD Directive 8140 requirements and the latest version (N10-007). This course will provide official CompTIA Virtual Live Exam and Testing Certification. -Testing Voucher with Virtual Testing and Certification on Last Day. Will Department of Defense (DoD) Directive 8140 replace DoDD 8570? Yes. When will DoD 8140 take effect? It is already in effect. Why Change from 8570 to 8140? DoD 8140 is designed to be more flexible and inclusive than DoD 8570. DoD 8140 includes initiatives such as NIST NICE (National Initiative for Cybersecurity Education), which identifies critical KSAs (Knowledge, Skills, and Abilities) and places cybersecurity positions into 7 categories (1. Security Provision, 2. Operate & Maintain, 3. Protect & Defend, 4. Analyze, 5. Operate & Collect, 6. Oversight & Development, and 7. Investigate) consisting of 31 specialty areas. BTS works with clients to deliver appropriate material to become CompTIA Network+ certified. Course design uses the latest texts and other materials over a one or two week period based on client needs. Time is allowed after each Instructor presentation and demonstration for student hands-on work on labs, practice exams and Network+ related drills. BTS offers On-Site Testing and Test Administration for this course, or students can take the exam at their own leisure at a certified testing center of their choice and schedule. Master essential data networking skills while preparing for the CompTIA Network+ certification exam (N10-008). CompTIA's Network+ is the premier vendor-neutral networking certification. Our Network+ Prep Course is designed to provide the foundation you need not only to be productive on the job but also to be successful in more specialized topics and in your pursuit of vendor-specific certifications. Companies such as Dell, HP, Ricoh, Sharp, and Xerox recommend or require CompTIA Network+ for their networking technicians. It is a technical prerequisite option for IT technicians seeking to join the Apple Consultants Network, and is recognized by the U.S. Department of Defense. Earning CompTIA's Network+ certification increases your value in the marketplace, providing proof of your knowledge, skills, and ability to manage, maintain, troubleshoot, install, operate, and configure basic network infrastructure. Our Network+ Prep Course points you in the right direction, allowing you to demonstrate the concepts covered on the Network+ exam in a real-world, hands-on environment. You will work through several practice exams to reinforce your knowledge. You will gain essential networking skills in labs that feature a wide verity of networking equipment. In addition to preparing you for Network+ certification, this course also meets the NEW DoD 8140 training requirements.

This extensive Virtual Live Instructor-led CompTIA Network+ meets the NEW DoD Directive 8140 requirements and the latest version (N10-007). This course will provide official CompTIA Virtual Live Exam and Testing Certification. -Testing Voucher with Virtual Testing and Certification on Last Day. Will Department of Defense (DoD) Directive 8140 replace DoDD 8570? Yes. When will DoD 8140 take effect? It is already in effect. Why Change from 8570 to 8140? DoD 8140 is designed to be more flexible and inclusive than DoD 8570. DoD 8140 includes initiatives such as NIST NICE (National Initiative for Cybersecurity Education), which identifies critical KSAs (Knowledge, Skills, and Abilities) and places cybersecurity positions into 7 categories (1. Security Provision, 2. Operate & Maintain, 3. Protect & Defend, 4. Analyze, 5. Operate & Collect, 6. Oversight & Development, and 7. Investigate) consisting of 31 specialty areas. BTS works with clients to deliver appropriate material to become CompTIA Network+ certified. Course design uses the latest texts and other materials over a one or two week period based on client needs. Time is allowed after each Instructor presentation and demonstration for student hands-on work on labs, practice exams and Network+ related drills. BTS offers On-Site Testing and Test Administration for this course, or students can take the exam at their own leisure at a certified testing center of their choice and schedule. Master essential data networking skills while preparing for the CompTIA Network+ certification exam (N10-008). CompTIA's Network+ is the premier vendor-neutral networking certification. Our Network+ Prep Course is designed to provide the foundation you need not only to be productive on the job but also to be successful in more specialized topics and in your pursuit of vendor-specific certifications. Companies such as Dell, HP, Ricoh, Sharp, and Xerox recommend or require CompTIA Network+ for their networking technicians. It is a technical prerequisite option for IT technicians seeking to join the Apple Consultants Network, and is recognized by the U.S. Department of Defense. Earning CompTIA's Network+ certification increases your value in the marketplace, providing proof of your knowledge, skills, and ability to manage, maintain, troubleshoot, install, operate, and configure basic network infrastructure. Our Network+ Prep Course points you in the right direction, allowing you to demonstrate the concepts covered on the Network+ exam in a real-world, hands-on environment. You will work through several practice exams to reinforce your knowledge. You will gain essential networking skills in labs that feature a wide verity of networking equipment. In addition to preparing you for Network+ certification, this course also meets the NEW DoD 8140 training requirements.

This extensive Virtual Live Instructor-led CompTIA Security+ meets the NEW DoD Directive 8140 requirements and the latest version CompTIA Security+ (SY0-501) English language exam will retire on July 31, 2021. The new Security+ (SY0-601) is now available. This course Includes: -Testing Voucher with Virtual Testing and Certification on Last Day -Official CompTIA Virtual Live Exam and Testing Certification. BTS works with clients to deliver appropriate material to become CompTIA Security+ certified. This Hands-On course meets DoD Directive 8570.1 requirements. CompTIA's Security+ is the premier vendor-neutral security certification and demonstrates your knowledge of security concepts, tools, and procedures. It confirms your ability to react to security incidents, and it validates your skill in anticipating security risks and guarding against them. In this course, you will learn to proactively implement sound security protocols to mitigate security risks, quickly respond to security issues, and retroactively identify where security breaches may have occurred. You will also learn to design a network, on-site or in the cloud, with security in mind. CompTIA's Security+ is the premier vendor-neutral security certification and is included in the approved list of certifications to meet DoD Directive 8570.1 requirements. This course uses Official CompTIA Approved Quality Content, which assures that all test objectives are covered in the training material. During class, you'll have access to: -Security+ student manual -Additional Security+ practice exam questions -Comprehension exercises, study digest, and quick reference card -Virtual Access to Official Testing Severs for Course-end Testing.

Customized to client specific requirements.

An accelerated version of the traditional GENBAND (formerly Stromberg-Carlson and Siemens) DCO® maintenance and troubleshooting course, this class is designed to jump-start students with little or no switching knowledge to a competency where they can perform first-tier card-level repair on virtually any of the main modules in the Digital Central Office DCO® switch. Topics of most interest can be emphasized, such as processor interoperation, bus types, cabling, and cell structures. The multiple processor types are studied, including the MP, FP, CP, and TPP, along with the Serial Line Units for system console connections and the EAI. Different Line Switch types are also discussed, and their architecture including the Line Switch Controllers, Line Group Highway, and peripheral circuit cards, along with interconnection to the TSI via the Port Group Highway. Ancillary equipment such as SS7 links, recorder announcers, ringing generators, remotes, and billing are also explained, along with the different remote types including the RLS, RNS, RLG, and both SLC-96 and GR-303 RDTs, which requires the latest LLS variety, the DLS-1080. Other important modules are described, including the CBC and MCI, and their connections to Switchover Control, plus the DL and SSC interoperation with the Call Processors, which control time slots. The Mass Storage Subsystem components are also described including the MSDA hard drive and tape drive. Servicing of the MSDA tape drive is demonstrated, extending the life of this important card. Previous faults and any actual faults in the system can be used for analysis and research in documentation. These non-intrusive exercises are used to troubleshoot the switch via symptoms and documentation, and drill the correct troubleshooting techniques, including those normally intended for a Maintenance-window. Basic translations and interrogation of overlays like ADM, RTR, and TRK can optionally be used to familiarize students with directory number and trunk database. Envisioned as a minimum 5 day track, the actual course length and content is flexible, and can be adjusted depending upon the needs of the class. In addition to supporting independent problem- solving skills, the course helps provide an excellent background for NOC and TAC interaction.

Fiber optic systems are a key part of new communications services. Their success depends upon good design. This course provides a basic understanding of Fiber Optics, describing different Fiber types, the construction of point to point Fiber links, splicing, impairments and basic link design. It will examine the selection of wavelengths to use, and the use of multiple wavelengths in Course and Dense Wavelength Division Multiplexed systems. It will then provide an understanding of how these optical systems can be deployed using Remote Operation Add Drop Multiplexing Applications. Throughout the course students will undertake workshop exercises in order to be able to apply the knowledge learned. Modern carrier networks must deliver reliable communications services that are secure and match the growing speed and capacity demanded by their customers. During the 20th Century we saw the growth in universal voice and this led to the development of SONET technologies based on Time Division Multiplexing technology. This has been used for early Internet services but these would benefit from packet based asynchronous designs and much higher data rate. 21st Century networks demand has been shaped by the inexorable growth in multimedia, social media and mobile services. Carrier Transport Networks must match the current demands with the right technologies delivered flexibly enough to adapt to the ever changing pattern of user demand. They must also be delivering service to the right place and at the right price. This course is aimed at designers. It will be valuable to all those that want to be aware of the key sills of design, within the context of building new Transport Networks for tomorrow’s carrier services. These will raise the typical single wavelength 10 Gbit/s systems to 100 Gbit/s on Dense Wavelength Division systems carrying over 40 wavelengths per fiber. While this is mainly concerned with long distance, high bandwidth core services, it is important to be aware of where and how the services will eventually be delivered. In the 1990s there was a massive grown in SONET and ATM technology within Transport Networks. However by the end of the 1990s it was realized that ATM was an expensive mistake as Switched Optical Ethernet offered a more powerful and cheaper solution. Also that SONET, optimized for voice services, was probably not the optimal solution either. This course examines the demands which we are likely to place on our next generation of Transport Networks, identifies the options currently available for delivering reliability, security, aggregation flexibility, routing, switching and management. It then provides an approach to designing networks using standardized metrics to deliver services matching current and predicted future demand profiles. In-class exercises will uncover the key statistical techniques for estimating and prediction of future demand and confidence intervals. Using simple spread sheets and modelling students will learn from practical exercises how to design services to match their particular carrier network needs. These techniques will then be applied to consider the design of carrier networks using Optical Transport technologies.

Learn How to design and Plan Telecom Distribution Systems. This course is an intensive hands-on course focused on the design of structured cabling systems. You will design telecommunications spaces, as well as horizontal and backbone distribution systems. Effective learning strategies include case study review and structured application exercises using modernized blueprints with solutions based on real-world conditions. Now offering hands-on activities from day one, this knowledge-intensive course instructs you in real-world tasks, preparing you for life outside of the classroom. Take-home assignments augment your learning, allowing you to prepare questions for the classroom. In addition, students work together to complete a final group project, allowing them to put to use everything they learned in class.

This intensive course provides the skills required to understand basic switch translations and the maintenance of trunks with the help of documentation on the DMS-100 and DMS-200 systems. Our non-intrusive exercises equip the students to conduct maintenance activities and perform troubleshooting procedures and much more.

This extensive Virtual "Live" Instructor-Led course provides extensive information on the design, maintenance, and troubleshooting of the Nortel DMS-10 switching system. Widely recognized as the world’s first all-digital switching system, the Nortel DMS-10 is one of the most popular digital switches ever produced, and still remains in widespread use today. The DMS-10 Switch Maintenance and Troubleshooting course presents a detailed description of the system, and provides the skills necessary to maintain and troubleshoot the switch and its related peripherals. General system architecture is discussed, with diagrams showing functional blocks, card level call processing, and all main modules including the NT3T98 CPU, clock, disk, TTY, and various peripherals connected to the DSDI and I/O bus extender interfaces. The switching Network is also discussed in detail, describing DS-30 “PELP” links, and the various types of line and trunk peripherals they connect. Specific peripherals for a given system can be emphasized as needed, such PE, CE, LCE, DTC, etc. Miscellaneous Equipment is also discussed, including connections to CCS7, announcement systems, etc. The DMS-10‘s command line interface, including System Level commands and menu Overlays are also demonstrated in detail. Many practical examples such a MO system images, line testing, trunk testing, and alarm interrogation are shown. Previous “core” faults are presented as exercises, where the students will determine the needed course of action. Their conclusions are then compared with the answers of what was actually done to correct these previous faults, providing an extremely effective learning method with zero impact to the network. Training may include any topic of particular interest to the student, or to a given region, and may also include optional subjects like translations and external alarming. Finally, the Helmsman documentation viewer and NTPs (Series 602) are covered in detail, with an emphasis on the documents used for maintenance, alarm clearing and card changing.

Course description coming soon...

The Nortel DMS-100 is still one of the most common switches installed in the world today, and remains so due to its high reliability and low-latency for voice circuits. This extensive Virtual “Live” Instructor-led DMS-100 course provides the skills required to perform maintenance and a high-degree of troubleshooting, and will walk the student through a practical understanding of the Genband (Nortel) DMS-100® switching system. It discusses the general system architecture used by all Digital Multiplex System switches, with functional block diagrams of the switch and its main modules, including the SN/XAC front-end, the Network (JNET & ENET), MS, CCS, IOD, and the various PM and LCM types for Line and Trunk peripherals, plus RCU, RLCM, OPM, and GR-303-compliant remotes. MAP and RTIF terminal use are explained, plus remote access through serial TTY and telnet. MAP alarm & fault interpretation are demonstrated, using data from the MAP and from logs, showing the student how to locate suspect cards within the system. The Helmsman documentation viewer and Nortel Technical Publications (NTPs) are covered in detail, with an emphasis on documents used for maintenance and troubleshooting procedures. Previous troubles are reviewed and used as exercises, including LNS line and TRKS trunk maintenance, but also parts of the SuperNode/XA-Core front-end (SN) including the Computing Module (CM), Network (NET), Message Switch (MS), and CCS (SS7) modules. Peripheral Modules (PM), and modules of particular interest to the students are emphasized. Different equipment types are compared where necessary (network & CPU). IOD maintenance is also discussed, including procedures to back-up the Program and Data stores, and a discussion of how hard disks, tape, and billing devices are connected to the system. Special topics like the Star Hub, Remote Concentrating Cluster (RCC), Subscriber Module Access (SMA2), Emergency Stand Alone (ESA), Remote Measurement Module (RMM), etc. can also be discussed per the needs of the class. Our non-intrusive exercises equip the student to conduct day-to-day maintenance activities and show how to perform troubleshooting procedures, including aspects of cabling and the backplane, which helps prepare them for higher-tier support interaction. The course is flexible, allowing the most important content for a particular group of students to be emphasized.

This Fiber Optic course will give technicians a working knowledge of the various termination methods and testing procedures in the long haul, metro, and fiber to the home (FTTx) systems. Completion of this course will give the technician an understanding of fiber optics and focuses on the equipment used to terminate, test, and troubleshoot fiber optic systems. This is a prerequisite course and an entry point to more advanced topics available in additional BTS Fiber Optic courses. Our instructors have actual field experience and have faced the same obstacles as your team. Our “Real World Experience” allows us to provide the participants with the answers and the skills to overcome their daily challenges.

This Hands-On 4-day course (Optional 3 Day without ETA Certification, you will receive a BTS Certificate of Completion) has been customized to provide technicians with a refresher and practical understanding of fiber optic theory and fiber applications for singlemode and multimode fiber. It also includes an introduction to fiber splicing (This is not a Fiber Splicing course See our other courses for Fiber Splicing and Testing) This is a Certification Course, it is designed to “Confirm” the technician’s fiber optic knowledge. This is an ETA Approved course and covers all aspects of the Electronics Technicians Association International requirements for the FOT-FOI certification giving the participant a refresher on applicable methods and standards. The course is comprised of 2.5 days of review on Inside Plant Fiber (ISP) and Outside Plant Fiber (OSP), Connector installation methods, testing standards, and methodologies. Testing is 1.5 days and comprised of a written and a hands-on skills test. Successful participants will receive ETA Certification that is valid for 4 years. Our instructors have actual field experience and have faced the same obstacles as your team. Our “Real World Experience” allows us to provide the participants with the answers and the skills to overcome their daily challenges.

This Hands-On 4-day course (Optional 3 Day without ETA Certification, you will receive a BTS Certificate of Completion) has been customized to provide technicians with a refresher and practical understanding of fiber optic theory and fiber applications for singlemode Outside Plant fiber including proper placement and splicing (This is not a Fiber Splicing course See our other courses for Fiber Splicing and Testing). This is a Certification Course, it is designed to “Confirm” the technician’s fiber optic knowledge. This is an ETA Approved course and covers all aspects of the Electronics Technicians Association International requirements for the FOT-OSP certification giving the participant a refresher on applicable methods and standards. The course is comprised of 2.5 days of review on Outside Plant Fiber (OSP) , Connector installation methods, testing standards and methodologies. Testing is 1.5 days and comprised of a written and a hands-on skills test including cable and splice case prep. Successful participants will receive ETA Certification that is valid for 4 years. Our instructors have actual field experience and have faced the same obstacles as your team. Our “Real World Experience” allows us to provide the participants with the answers and the skills to overcome their daily challenges.

This course teaches the functionality of Ethernet, as well as the standards, types of equipment, the provisioning process and various network architectures. Having in-depth practical knowledge of Ethernet & GigE will help broadband professionals better understand the components and implementations of Ethernet technology from 10BaseT through 10GigE as well as the benefits of future enhancements. This course instructs how to quickly and easily build, deploy, manage and troubleshoot Ethernet networks. It also details: network architectures, protocols, frame formats, configuration and provisioning parameters. In addition, participants will discover important operating requirements and troubleshooting techniques and more.

The Nokia (formerly Siemens) EWSD Switching Support Course was created to help telco personnel continue to support the EWSD switching system with less reliance on vendor support options. Intended as a follow-up to the EWSD Maintenance and Operations course, the support course will move personnel with a good working knowledge of the EWSD to the next level, providing them with both the knowledge and confidence to work on important parts of the switch for which they are less familiar. The course begins with a review of the system topology, ensuring a consistent understanding of the different LTG and DLU types, and remotes. The discussion then turns to the front end, with detailed descriptions of the Coordination Processor’s IOP Groups, its various processors, Common and Local Memory, plus various interfaces including X.25, serial, SCSI, etc. Significant detail is placed on the different SN network types, including DE3/4/5, and their various Time/Space stage sub-configurations. An emphasis is placed upon the configuration for the local switch system that students work on. DISP and SRCHALARM commands, plus MMN, FLM and Mask information within the system output messages, are all used to locate as much information about a fault as possible. A large number of past examples are used as practice, but any actual faults in the switch will also be analyzed carefully for the best course of troubleshooting. Predictions are made for the card modules that are most suspect. These results are then compared to the actual fixes performed from the past examples, and also to current maintenance-window diagnostic results, if applicable. Module replacement precautions and procedures are discussed in detail, including communication between COT personnel and the NOC/SCC or other Tier-3 support. Books such as the Exchange Configuration Document (ECD) and Cable Laying List (CLL) will be consulted to see how to find suspect cables and their part numbers, including their exact location on the backplane. Our non-intrusive exercises equip the student to apply troubleshooting techniques for challenging faults, and then determine suspect module lists, including cables. The course is flexible, allowing the most important content for a particular group of students to be emphasized.

This High-Level Overview course covers the basic overall knowledge, safety and skills required to understand Buried (OSP) Outside Plant Construction in Telecommunications today. Terminologies, standards, and safety will be covered, and the types of equipment used to construct these facilities. If time allotted and access to equipment is available, students will be able to see and or demonstrate some of this equipment and how it is used in the field. Equipment manufactures will also be providing additional training on your specific equipment. This course is to familiarize you with the overall picture of Buried (OSP) Outside Plant Construction for Telecommunications today. No licensing, legislative, regulatory or certification requirements apply to this course but should be reviewed by your local state laws and regulations that will vary by state and city regulations. You will have to confirm requirements with the relevant federal, state or territory authorities.

This Hands-On Advanced Fiber Optic course will give technicians in-depth knowledge of testing and troubleshooting procedures in the long haul and Metro optical networks. Attendees will gain a detailed understanding of the ITU G.650.3 Fiber Characterization standard and the requirements for Fiber Characterization in today’s networks. This course provides an understanding of important aspects of fiber optics and focuses on the equipment used to test and troubleshoot fiber systems This course involves advanced fiber optic theory and is intended for engineers and technicians involved with equipment or outside plant where fiber characterization is required. Specifically, networks running >10Gbp/s, DWDM and OTN. Our instructors have actual field experience and have faced the same obstacles as your team. Our “Real World Experience” allows us to provide the participants with the answers and the skills to overcome their daily challenges.

This Hands-On 3-day course is designed to provide technicians with a practical understanding of fiber optic theory and fiber applications in Local Area Network, Security and Closed Circuit TV systems. This course provides the knowledge and skills to help students design, install, terminate, test, troubleshoot and maintain cables in an intra-building and inter-building environment. Certification(s): ETA FOI (Fiber Optic Installer) Certification can be administered during this course, upon request.

This Hands-On course provides more in-depth Hands-On Labs and focuses on a wider array of Singlemode fiber optic systems and components, installation, splicing, testing and maintenance techniques. This training is geared for the voice, video and data technician, supervisors or engineers who require a more in-depth working knowledge of long distance communication using fiber optic technology. The course material prepares each student to skillfully work with fiber optic splicing, testing and troubleshooting equipment in a wide variety of commonly found work conditions.

This 2-day Hands-On course provides Advanced fiber optic mechanical and fusion splicing applications and prepares each student to understand premise (ISP) and outside plant (OSP) splicing as well as maintenance skills used for fiber optic cabling... BTS recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job. To many courses are focused toward test and exam questions, rather then the understanding and Hands-On Skill-Set to do the job inline with today's standards and competencies. Our Certification Course to become a Fiber Optic Certified Splicer is designed to get attendees up to speed quickly on industry standards, provide proper splicing, knowledge and get Hands-On training that covers the latest standards, tools, and techniques used today's Fiber Splicing, and give them the ability to represent themselves as "Fiber Optic Certified Splicer." Attendees will be taught how to properly splice fiber, both fusion and mechanical fiber system. Also, in todays enviornments technicians need to be able to properly inspect and repair faulty connectors. A portion of this course is used to cover termination techniques and testing of connectors, patch cords and couplers if needed. BTS's Certification Course to become a BTS Certified Splicer. It is taught by SME certified structured cable specialists with over 25 years of industry experience that includes fiber optic installations, upgrades, cut-overs and consulting for Telephone Companies, Power Energy Companies, United States Federal State Governments, School Districts, and major U.S. Corporations. Our SMEs have the field experience to find the answers to real live scenarios, providing students with a Real-World Experience. Attendees each get a Certification Certificate upon completion of this course. Benefits -Maximize system performance and reliability by learning today's Splicing techniques. -Be aware of current industry standards, and become a trusted resource for your customer. -Gain customer confidence by ensuring the integrity of their fiber splicing abilities and support. -Hold a Certification Fiber Splicing Card that represents your Certification. -BTS Certificate remains on electronic record and can be confirmed and reissued at any time. -This Certification is Nationally and Internationally Recognized.

This 3-day Hands-On course provides “ Real-World Experience “ to testing required for communication fiber optic cabling. This course will also go over a brief Fiber Optic Refresher Module that will cover some Basic Fiber Optics General studies, safety, splicing and more. The majority of this 3-day course will cover a range of testing requirements set forth by TIA & EIA standards and prepares each student to understand premise (ISP) and outside plant (OSP) fiber optic cable testing. Each student will be actively involved in Hands-On labs to reinforce the course topics.

This Hands-On course is customized to give Technicians the confidence and skills to maintain Fiber Optic systems and Data Networks from port to port. (ETA Certification is available upon request) The Technicians will be taught how to properly splice fiber, both fusion and mechanical, test and troubleshoot a fiber system. Also, in todays FTTx and LAN data systems technicians need to be able to properly inspect and repair faulty connectors. A portion of this course is used to cover termination techniques and testing of connectors, patch cords and couplers. Many of the Data systems used today will also include portions of Cat 5, 6, 7 cabling. Like the Fiber Optic systems, this bit rate is dramatically increasing giving the importance of proper installation and testing of these systems. This course will cover the transmitting capabilities of Cat 5,6, 7 and 8 cable, proper termination and testing a data system. Those who complete this course will be productive and knowledgeable in both Fiber Optic and Category 5,6, 7 and 8 cabling. This training is geared for the voice, video and data technician.

Fiber optic systems are a key part of new communications services. Teir success depends upon good design. This Hands-On course will cover the particulars of how fiber optic networks are designed within the context of complete communications systems or construction projects. It will and provide an in depth knowledge of processes in delivering new services and selecting the most appropriate plant for successful fiber optic system. The focus is geared on the design. This includes network protocols, network configurations, optical cabling, industry communications standards, and determination of fiber count, hardware selection, splicing /termination methods, cable system testing/troubleshooting and proper documentation. This Fiber Optics Designer course provides detailed instruction and Hands-On labs of fiber optic design throughout the course. Certification(s): ETA (FOD) Fiber Optic Designer Certification can be administered during this course, upon request.

This 100% Hands-On course is designed to increase the technician's ability and confidence to be able to internally respond to fiber emergencies, which will result in a successful response to a fiber cut for emergency restoration...

This Hands-On 3-day course has been customized to provide technicians with a practical understanding of fiber optic theory and fiber applications in (ISP)Local Area Network, Security and Closed Circuit TV systems and more in-depth Hands-On focus on a wider array of (OSP) Fiber Optic systems and components, installation, splicing, testing and maintenance techniques... A Fiber Optic Installer has a general understanding of optical fiber installation, connectorization, splicing, and testing, is familiar with optical fiber, connector, and splice performance characteristics described in TIA/EIA-568B, ITU-T G.671, ITU-T G.652 and Telcordia GR-326 A Fiber Optic Installer can perform connector endface evaluation as described in TIA/EIA-455-57B, is proficient in optical loss testing as described in TIA/EIA-526-14A, and understands the installation requirements described in articles 770 and 250 of the National Electrical Code. A Fiber Optic Installer is proficient at the installation of connectors on various types’ fiber of optic cables using various types of epoxies, and can perform mechanical and fusion splicing and more... This course is Accredited by the International Certification Accreditation Council (ICAC) Optional ETA Exams Available (FOI, FOT, FOT-OSP) Exam: (Can be administered at the training location upon request as part of the course, fees apply.) Type of Certification: Stand-Alone Renewal / Maintenance Required: Certification Term: 4 Yrs Hands-On Required: Yes

Course description coming soon...

As a transport medium, copper has significant bandwidth and distance limitations. Fortunately, an alternative exists mankind has yet to determine the bandwidth or distance limitations of fiber optic cable. In this exciting course, discover how recent developments in fiber optic technology and DWDM are changing the world of bandwidth forever. This course also provides an overview of SONET and optical transmission technologies, and equipment as well as the important consideration of management systems used to track and control these optical networks.

Course description coming soon...

This Hands-On course is designed to provide technicians with a practical understanding and Hands-On Experience of fiber optic theory and fiber optic applications. This would include using Fiber Optics for: -Digital Control Systems (DCS ) -Networks (LANS/WANS/CANS/MANS) -Security & Traffic Systems -Closed Circuit TV systems -Industrial Manufacturing Monitoring Equipment -Data and Voice Networks -Multitude of Other Fiber Applications This in-depth course focuses on a wide array of Fiber Optic systems and components and will focus on installation, splicing, connectorization, testing and maintenance techniques that will prepare each student to skillfully work with fiber optics in a wide variety of commonly found work conditions. This course relies heavily on hands-on exercises and student participation, It begins with an explanation of light and fiber optic theory and then moves on to Hands-On and practical applications of installing and maintaining a complete fiber system.

Course description coming soon...

This Hands-On 2-day course (3 Days if the prerequisites are not met) is designed to benefit those requiring an introduction to the principles and applications of Passive and Active Optical Networking and Fiber Systems including Fiber to the “X” (FTTx) applications, and their associated equipment and testing requirements and methods using an effective mix of classroom and “Hands-On” to help participants “Lockdown” a complete understanding of the equipment, testing, and tasks to be undertaken in real-life situations. The students will use state-of-the-art test equipment such as the, Viavi ONX-580 OneExpert, EXFO, Fluke, etc., Meters, and incorporate any meter(s) that students can bring to the session to use during the hands-on lab procedures throughout the course and will be used during the Hands-On lab exercises to reinforce Real-World Experience. BTS does provide some gear for the labs, but it is always best to get training on what you will be using.

This is a great follow-on course to our Hands-On Underground Utility Locating course that provides locators a real Hands-On Field experience in their specific environment. This course covers, their training in action by having them perform their active locating responsibilities with our (SME) Instructor at hand to observe what they have learned, to assist by verifying their methods and practices, and qualifying their work to insure successful underground utility testing practices and procedures. BTS is a valued Approved Vendor for Phillips 66. Training Covers: -Field application of theories taught in a "Real-World" setting -Troubleshooting in the field -Refresher on locate theory as it applies to the specific testing environment -Sweep procedures -Passive procedures -Qualification of testing on customers location meters -Field tips and trade practices -Field verification of competency by SME (Subject Matter Expert) -And more...

The Hands-On Flagger Certification Training Course is designed to teach work zone personnel assigned to traffic control duties. During the course, participants are instructed on proper flagging techniques critical to the safety of work zone personnel and guided through demonstrations designed to help reduce the risk of traffic accidents, injuries, and fatalities. Individuals working in this type of role are responsible for providing clear direction and communication to protect the safety of workers, pedestrians and the motoring public traveling through work zones. Students will learn the proper use of flagging signals, references, practices and devices. At the end of this Flagging safety training course; successful students will know how to apply the Hands-On lessons learned to safely and effectively perform flagging activities in work zones. In addition to classroom training, all participants are provided opportunities to practice using those techniques demonstrated during assigned practical field scenarios. Classroom demonstrations and Hands-On practice are used to demonstrate key skills. Upon successful completion, students will be issued a certificate and flagger certification card.

Next generation networks are likely to need to deliver High Speed Internet (HSI), Voice and IPTV. High Definition IPTV may require very high access bandwidth so new loop installations will probably require fiber loops. There are many new options for loop and access aggregation network design. This Hands-On course will examine the new fiber technologies now available, consider the advantages of each and provide an understanding of how a Next Generation Access network can take advantage of Ethernet over fiber options.

This extensive course can be delivered On-Site or our Virtual Live Instructor-led option and covers all the design options available for a FTTx design, how to analyze them economically and effectively to make an economical design decision. Students will have a practical Real-World experience with our FTTx SME Instructor on the FTTx architecture, network design, deployment technology, and operational skills. This extensive Virtual Instructor-Led course is designed for those new to outside plant design, or has experience in this type of design. It covers planning and engineering including understanding all the design options, understanding how to compare them and decide which is best based on your customer “dynamics”. Familiarity with standards and common practices in outside plant design for fiber will be discussed and fundamental design planning will be taught: -How to determine where to place feeder routes -Boundaries -Where to place all the hardware in the field -And much more... This course begins with some basic concepts such as outside plant components, loop transmission, safety codes, and aerial, buried, and underground design basics. It steadily builds to more advanced concepts and skills, including feeder and distribution cable design for fiber optics. Local loop facilities sometime referred to as "the last mile are a critical and capital-intensive network component in delivering reliable and adequate telecommunications services to a local carrier customers. The third day and the final day consist of fiber design exercises that put to work the theories and practical parts of the course. This is a full day of actual design work utilizing the methods taught in the class. Even if a person has never designed before, this individual will be able to design in subdivisions, apartments, and rural areas as well. Students will also receive 4 fiber design cost models that they can use to examine fiber design alternatives. IF time permits, they will also have a chance to show the area they want to design in class so a design can be started for it. In today's competitive markets, local loop facilities that are cost-effective, reliable and capable of accommodating changing customer needs are key to your organization's success.

The Genband (formerly Nortel) DMS-10® Switch Support course was developed to help telcos continue to support their extensive DMS-10 networks with less reliance upon external resources. As with many switching systems, the DMS-10's overall reliability is high enough that techs do not often work with advanced problems, so that when such problems do occur, it can be difficult to know how to proceed. Overlays are looked at in detail, looking special commands like SWCH, CHG, DNLD, 1BUS, and other recovery or firmware related options. Exercises and examples are provided to show how to upgrade the firmware of all system processors, or just certain ones like the 3T98 CPU. These examples are helpful for understanding how any processor in the system can be reloaded, which may become necessary for individual maintenance issues. Remotes are also looked at in more detail, where OVLY CNFG is used to understand what types of remotes are equipped and how they are engineered. Cables and links are studied, to help understand how the host Network ultimately provides switching to a distant remote over carrier spans. This requires understanding of various hardware components including the DCM/DSI, SRLKs, HIE, RCC, and with HSO-SSO, the DLC modules. Additional documents are studied, including environmental, electrical, and grounding, plus Installation Methods which show processes for system cabling, upgrades, and conversions. These procedures may not always be used today, but such documents serve as excellent benchmarks for complex troubles. Other topics like OVLY LOG, Operational Measurements, and Bug Messages are reviewed, plus there are several examples from real-world troubleshooting, including outages, CPU, and other common- control hardware faults. The course covers a broad range of knowledge, yet is flexible and can be changed to match the specific needs of a given telco or region, and the types of hardware used locally.

This Virtual “Live” Instructor-Led GTD-5® course is an extensive and accelerated maintenance course with updated, full-color block diagrams and frame images. The course was designed to jump-start students with little or no switching knowledge to a competency where they can perform Level-1 card-level repair on virtually any of the main modules in the GTD-5 switching system, including the ACDC, the APC/TPC complexes, the TCU (expanded & non-expanded versions), the MDC, NCU, and SSW, plus all subordinate devices within the BUNW such as the ACU, ALU & BLU lines, plus ATU, DCU and EDCU trunks. Ancillary equipment such as SS7 links, recorder announcers, ringing generators, and gateways such as those used for system remote-access equipment, the CPX, Extension Complex, billing, and remote switch monitoring are also discussed as needed. Troubleshooting techniques are taught pro-actively, including Maintenance-window procedures. Other modules are discussed per the needs of the class, such as the IOM, CMU, and remotes like the RSU, RLU, and MXU, plus the important role of GR-303 compliant RDT remotes in providing voice switching for customers served by optical or digital line networks. The FTU is emphasized, so that students have an appreciation of this critical module, and how line and trunk diagnostics operate. The GTD-5 User’s Guide is used extensively, allowing students to gain confidence in how the guide is presented, and how information can be found quickly. Other key documents are used as needed, like the Product Line Reference Guide (PLRG) and Hardware Matrix Report (HDWM). Recent-Change can optionally be added to the course, to show the basics on adding lines, trunks, or interrogating switch settings (CONT PARA, EXAM LTT, etc.) plus an overview of FACTS, such as Digit Translation (PRIN DXLN), and call registers (PRIN PROT, PRIN UNPR). Non-intrusive exercises are provided to locate various modules and cards within the switch, with a large number of previous faults & solutions used to gain practical experience. Existing system faults can also be analyzed, with repair action determined by the class, and the analysis provided to the group responsible for repair, where results can later be compared to the recommended action.

This Hands-On course provides an indepth look at IPTV Services deliver over Fiber Optics installation for installation technicians and technical support staff. IPTV generally includes the delivery of services over Passive and Active Optical Networks. Services generally include both live streamed TV and Video on demand services. VoD may be provided using RTSP applications, WebTV applications or both. This course will provide an understanding of how these services are delivered over routed and switched IP networks through Ethernet interfaces. Attendees will gain a Hands-On understanding of the function and operation of the equipment installed on customer site, installation testing of Passive and Active Optical Network equipment, ONT, OLT, Access devices, IPTV Set top boxes as well as their connection to modern TVs and Flat screen monitors as well as older CRT based equipment. This course is designed for installers who need a fast introduction to the technology, equipment and network architectures as well as identifying symptoms of problems or failures. The course will be run using an emulated customer environment in the classroom and attendees will use emulated headend streams to understand how set top boxes work. They will then install set top boxes and connect these to a selection of TV equipment and customer services. Fault conditions will then be introduced into the environment and the attendees will learn how to detect and identify these, locate the elements causing the fault, correct the fault and verify the completed working service. As part of the labs, attendees will be provided with examples of each type of Customer Equipment that will be installed and will practice installations of each type. They will then use Protocol analyzers, Test Meters, and software based protocol analyzers together with, wireless analyzers and IPTV transport stream analyzer software to test the installed services to verify correct operation and to locate faults. During the final day of the course the attendees will practice the skills that they have learned by undertaking an exercise testing and isolating faults in a number of configurations into which simulated customer faults have been inserted. They will isolate the faults and correct them as part of the Hands-On experience.

NFPA 79 Training - Electrical Standard For Industrial Machinery - Our 16-hour Instructor-Led, course teaches proper production equipment uptime and reliability. This course is designed for employees who maintain or repair machine electrical controls as part of a company’s production process. NFPA 79-2021 provides safeguards for industrial machinery to protect operators, equipment, facilities, and work-in-progress from fire and electrical hazards. NFPA 79-2021 is the Electrical Standard for Industrial Machinery and thus one of the most important industry-specific standards in North America. As of the standard's current 2018 edition, surge protection is now also a mandatory component of all industrial machinery. Worker and equipment safety is the key when working with industrial machinery, not only the kind of safety that protects and preserves lives but also the procedures that help protect your valuable equipment. Avoiding equipment downtime from accidents and disruptions, as well as the added costs of replacing damaged equipment, is the focus of this course. NFPA 79-2021 Electrical Standard For Industrial Machinery is the key regulatory standard for administering a safety protocol in any business that uses industrial machinery. This standard provides information that helps managers and workers apply the provisions of the standard to electrical equipment or systems. It applies to electrical or electronic equipment (or apparatus or systems) of industrial machines “supplied from nominal voltage of 1000 volts or less.” The standard applies to the “point of connection of the supply circuit conductors to the electrical equipment of the machine.” The standard is designed to protect equipment, operators, the facilities, and jobs in progress from electrical and fire hazards. Our course helps students to understand NFPA 79-2021 and its relationship with other NFPA codes. Learn how to effectively use the Standard as a guideline for wiring, sizing conductors and overcurrent protection for industrial machines operating from a nominal voltage of 1000 volts or less. The NFPA 70 addresses how that equipment can be electrically installed; but the NEC stops at the outside of the piece of equipment. NFPA 79-2021 picks-up inside the equipment and addresses how the wiring and grounding of the actual piece of equipment is done. When equipment does need maintenance or repair, workers need to understand why the electrical controls and components were designed and installed the way they are so you can keep it that way.

The Nokia (formerly Siemens) EWSD® Switching Support Course was created to help telco personnel continue to support the EWSD switching system with less reliance on vendor support options. Intended as a follow-up to the EWSD Maintenance and Operations course, the support course will move personnel with a good working knowledge of the EWSD to the next level, providing them with both the knowledge and confidence to work on important parts of the switch for which they are less familiar. The course begins with a review of the system topology, ensuring a consistent understanding of the different LTG and DLU types, and remotes. The discussion then turns to the front end, with detailed descriptions of the Coordination Processor’s IOP Groups, its various processors, Common and Local Memory, plus various interfaces including X.25, serial, SCSI, etc. Significant detail is placed on the different SN network types, including DE3/4/5, and their various Time/Space stage sub-configurations. An emphasis is placed upon the configuration for the local switch system that students work on. DISP and SRCHALARM commands, plus MMN, FLM and Mask information within the system output messages, are all used to locate as much information about a fault as possible. A large number of past examples are used as practice, but any actual faults in the switch will also be analyzed carefully for the best course of troubleshooting. Predictions are made for the card modules that are most suspect. These results are then compared to the actual fixes performed from the past examples, and also to current maintenance-window diagnostic results, if applicable. Module replacement precautions and procedures are discussed in detail, including communication between COT personnel and the NOC/SCC or other Tier-3 support. Books such as the Exchange Configuration Document (ECD) and Cable Laying List (CLL) will be consulted to see how to find suspect cables and their part numbers, including their exact location on the backplane.

As OEM-support options dwindle, it has become more important than ever for telco personnel to resolve network faults on their own, even the most difficult ones. BTS recognizes the challenges of finding affordable, support-level training, and has worked hard to provide you with no-compromise, expert-led courses at the support level. The Nokia (formerly AG Communication Systems) GTD-5® Support Course provides a detailed support-level course with updated, full-color block diagrams and images. This course was designed to bring students with a general, maintenance-level competency on the GTD-5® to a considerably more advanced understanding of the system, including its backplane and cabling. This will help the understanding of inter-module connections, so that almost any fault can be traced and corrected. The microprocessor (MP) front-end and Common Memory Units (CMU) are looked at in detail, with an emphasis on the APC and its connections to the ACDC. Important interfaces like the Operations Gateway (OG), LCDT, RCDT, and AMA equipment are explained and accessed, as available. The role and variations of MDC & CPX are also discussed. The course also looks further at the PCM network, and studies how the SIC, SSW, and BUNW are interconnected. Superordinate and Subordinate status are explained, and how they relate to the BUNW, TSW, and PCUs. Various failing diagnostic examples from previous BUNW/TSW faults are reviewed and decoded, including recovery messages such as SMA syndromes and diagnostic fault printouts. In particular, the 1.019 Non-Maskable Interrupt, 3.059 PCM Trace, and 3.028 Executive Reset SMA Syndromes are studied, along with the typical craftsperson action for each. System database is also looked at in some detail, to help students understand what may be a hardware problem, and what may be a database problem. Control parameters, system module engineering, and other commands are used to understand what the system is doing, what certain error messages mean, etc. Finally, documentation such as the UG, CRL and EL are used to trace cabling, and look at the layout of the backplane of key frames. Troubleshooting techniques are taught pro-actively, including Maintenance-window procedures. Time is allotted to work on troubles which students have encountered and want to discuss. Almost any type of hardware or software fault can be reviewed, with an explanation of the typical steps needed for resolution.

This extensive Virtual "Live" Instructor-Led course will focus on extensive hardware breakdown and overview of each systems Core Processor-IODU-C / System Controller layout and interface to trunking and stations. Peripheral overview includes dumb terminal connectivity and remote access programming and set up. Will also cover the initial system setup including creation of routes and Route List Index entries implementing North American Numbering Plan and on basic administration including digital and analog trunk and phone adds, moves, changes, troubleshooting, and maintenance. Also covering basic administration including mailbox creation, Application Builder, maintenance, and back-up as well integration to each perspective system and implementing back up for system recovery for each PBX type post defective hardware replacement scenario.

This extensive course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper, traffic engineering, municipal engineering, public utilities or any other roles that require familiarity with standards and common practices in outside plant design for fiber and copper. This course begins with the basic concepts such as basic electricity, basic telephony, outside plant components and loop transmission. It steadily builds to more advanced concepts and skills, including feeder and distribution designs, digital loop carrier systems and fiber optics. Local loop facilities sometime referred to as "the last mile” are a critical and capital-intensive network component in delivering reliable and adequate telecommunications services to a local carrier's customers. The third day and the final day consist of copper and fiber design exercises that put to work the theories and practical parts of the course. Students will receive 4 fiber design cost models that they can use to examine fiber design alternatives. They will also have a chance to show the area they want to design in class so a design can be started for it. In today's competitive markets, local loop facilities that are cost-effective, reliable and capable of accommodating changing customer needs are key to your organization's success.

This extensive Virtual "Live" Instructor-Led course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper, traffic engineering, municipal engineering, public utilities or any other roles that require familiarity with standards and common practices in outside plant design for fiber and copper. This course begins with the basic concepts such as basic electricity, basic telephony, outside plant components and loop transmission. It steadily builds to more advanced concepts and skills, including feeder and distribution designs, digital loop carrier systems and fiber optics. Local loop facilities sometime referred to as "the last mile” are a critical and capital-intensive network component in delivering reliable and adequate telecommunications services to a local carrier's customers. The third day and the final day consist of copper and fiber design exercises that put to work the theories and practical parts of the course. Students will receive 4 fiber design cost models that they can use to examine fiber design alternatives. They will also have a chance to show the area they want to design in class so a design can be started for it. In today's competitive markets, local loop facilities that are cost-effective, reliable and capable of accommodating changing customer needs are key to your organization's success.

The Understanding PDH/SONET/SDH Networks course has been developed to quickly on-board those new to telecom transport. While PDH and SONET are the main focus of the course, SDH is also explored and compared, in cases where employees encounter the use of this standard in the field. Plesiochronous Digital Hierarchy (PDH) circuits are discussed first, both for their legacy and ongoing role within the telecom network, and also for their basis as SONET's VT1.5 and STS-1 frames. Fiber optic networks are also discussed and compared to electrical signal transport, including the nature of synchronous and asynchronous circuits, and the need for a synchronous optical network. The SONET protocol is then looked at in more detail, including the use of overhead to provide alarm, pointer, DCC and other information as signals traverse different layers of the SONET model. Synchronous Digital Hierarchy (SDH) is then explained and compared to SONET, along with speed and frame differences. Various test equipment is also demonstrated, such as PDH (DS1/DS3) and SONET test sets, as well as optical inspection and OTDR instruments. Finally, Laser safety, fiber optic routing, cleaning and care are also emphasized.

This course provides systems engineers and integrators with a fast technical overview of current state of the art technology for capture, encoding and distribution of High Definition (HD) and 3D television. The course includes technical discussion of the technologies used with practical demonstrations where possible and appropriate. It will try to identify where commercial off the shelf technology exists and compare practical standards that exist for TV distribution. Several distribution technologies exist each with its own advantages and disadvantages. Two groups of distribution technologies will be studied and compared in detail. Firstly delivery of services over radio frequency (RF) systems. This will include point to point microwave, terrestrial broadcast, RF over coaxial cable and over Hybrid Fiber Coaxial cable (HFC) networks. Distribution over optical fiber will also be examined considering the problems of selecting fiber types, transmitter wavelengths and system construction. Point to point single wavelength and multiple wavelength systems will be compared and both active and passive optical network systems (PON) compared. A key part of any services is the compatibility of system component subsystems with each other and with national and International public services. The course will examine the currently available IPTV standards, standards for RF and for fiber optical systems. Where feasible, practical demonstrations within the classroom will be used. These will be used to illustrate elements of the technology difficult to describe. Video presentation of field installations and field deployments will also be used.

The Tellabs® 1000 (UMC1000) Maintenance and Troubleshooting Course (formerly the AFC UMC1000) is designed to provide any student with a solid understanding of the various aspects of the AccessMAX/MSAP-series platform and its many features and options. The roles of a 1000 network shelf within a modern switching & transport network is explored, with discussions on its theory, options, maintenance, provisioning, and troubleshooting. The hardware design of the system and its versions (POTS, ATM, ADSL/VDSL, PON) are explained, along with optional LET/RST and TR-8, TR-57, & GR-303 configurations, including connections to existing Class 5 switching systems. Various options are explained, including the different types of customer POTS plug-ins, T1, DS3, and ADSL/VDSL. Key concepts like TDM switching, copper and optical transport, and host-remote are explained, plus newer services like FTTP and OLT/ONTs are introduced. Transaction Language 1 (TL1), Craft Interface GUI, Panorama, and other input-output options are shown. Common maintenance functions like checking alarms, air filters, and backups are discussed, along with more advanced troubleshooting procedures for card-level repair, and for analysis of host T1 links with EOC/TMC channels. Other AccessMAX equipment is also reviewed, including DMAX™, EMAX™, as well as UMC variants within the Multiservice Access Platform (MSAP) series, including the multiple types of RSC cabinets. Fundamentals of telecom copper and fiber networks is also provided, to help the student understand the many ways of connecting to the equipment, and to understand its many features. Symptom investigation and troubleshooting are demonstrated using previous trouble examples, and through actual troubles which may exist in the network. Common fault types and best practices are also presented, to help prevent troubles from occurring in the first place. In addition to supporting independent problem-solving skills, the course helps provide an excellent background for NOC and TAC interaction. Our non-intrusive exercises equip the student to conduct day-to-day maintenance activities and show how to perform troubleshooting procedures, including aspects of problem isolation, cabling and port/card provisioning, which helps prepare students for higher-tier support interaction. The course is flexible, allowing the most important content for a particular group of students to be emphasized, and to allow for emphasis on the particular MSAP/UMC1000 platform(s) in use.

As a transport medium, copper has significant bandwidth and distance limitations. Fortunately, an alternative exists: mankind has yet to determine the bandwidth or distance limitations of fiber optic cable. In this exciting course, discover how recent developments in fiber optic technology and DWDM are changing the world of bandwidth forever. This course also provides an overview of SONET and optical transmission technologies, as well as the equipment found in optical networks.

This Hands-On course is a must for your cable locating technicians. Today's congested underground environments with the massive deployment of fiber optic cables, existing copper in the ground, underground utilities (facilities) for telephone and internet services, cabling systems, electric services, gas lines, liquid pipelines, water and sanitary sewage systems, etc. There are too many uncertainties out in the field. Without the proper training, one missed locate can cost you a lot of money and major headaches. Today's digital locators have pinpoint accuracy, and are superior to locators of the past. We will show you how to use these new locators and the locators you have on-site. This course can also be geared to and/or include: -Sheath fault locating BTS is one of the only U.S. and International Approved Vendor for Phillips 66 and we are the only NULCA accredited trainer in the country, we teach to CGA standards.

This extensive Virtual LIVE Instructor-Led course will provide the necessary 24 hours to qualify you for the ETA re-certification course, required to be taken every four years. This course will cover all the current fiber-optic updates and standards in the industry today. This course will also provide time for advanced Q and A (Question & Answer with our SME (Subject Matter Expert and Senior Instructor) relating to any fiber-optic concerns, questions, in-the-field situations or issues and provide time for additional Hands-On testing and troubleshooting and advanced splicing updates and techniques. This course does qualify for the continuing education required for the ETA certification extension of your current certificate for another four years.

This extensive Virtual Live Instructor-led course introduces the telecom professional to the data and networking environment. The growth of the information age is being driven by Internetworking. This course will cover the essentials of data and networking environments and their concepts, components, applications, and many acronyms will be examined in detail as the overall picture of these technologies are simplified. This course will provide practical Hands-On Set-Up, Configuration, Implementation and troubleshooting of these Basic and Complex Technologies.