Course Description:
This extensive follow-on course from our 3-day DMS100 MAPCI Day-to-Day Operations course provides the additional and advanced skills required to perform testing, maintenance, clearing alarms and levels of trunks and lines with the help of documentation on the DMS-100 system.
Our non-intrusive exercises equip the student to conduct day-to-day maintenance activities and show how to perform troubleshooting procedures, including aspects of cabling and the backplane, which helps prepare them for higher-tier support interaction. The course is flexible, allowing the most important content for a particular group of students to be emphasized.
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