Outside Plant Training (OSP)

This 3 day Advanced Hands-On course is designed to give experienced field technicians the opportunity to implement their skills troubleshooting voice and data circuits. This course is based in the field, for technicians to put into action the knowledge and hands-on skill sets gained from our OSP Fault Locating and xDSL courses on real world customer problems and support issues. This course will include troubleshooting outside plant cable, drops and testing and qualifying customer inside wire (which is becoming more and more of a top priority). Emphasis of this course is placed on actual “LIVE IN THE FIELD, PRACTICAL REAL-WORLD TESTING AND TROUBLES ISSUES. Technicians will be engaged to effectively use Test Equipment in the Field. Most technicians in the field today only utilize about 50% of this test instrument’s capabilities; our goal is to have a 100 percent of their test instrument’s capabilities put to use. No sales pitch in this course, just Hands-On In-the-Field Testing & Troubleshooting. Our SME’s have the field experience to find the answers to real live scenarios, providing students with a “Real-World Experience.”

This highly intense Hands-On 2-day or 3-day course, depending on the number of Dryers to be covered. (ADK, Chatlos, Dielectric, or McIntire). Students will gain an in-depth Real-World experience on Air Dryer Technique, Routine Maintenance and Troubleshooting.

This highly intense Hands-On 3-day or 4-day course provides an in depth Real-World experience of Air Pressure and Leak Locating with a Hands-On Lab environment, giving students a Real-World experience using the pneumatic training simulator...

This 3-Day Hands-On course is a must for persons entering the field of telephone communications. This course will answer the question “why am

Course description coming soon...

This Hands-On 3-day course is customized to give Technicians the confidence and skills to maintain Fiber Optic systems and Data Networks from port to port. (ETA Certification is available upon request) The Technicians will be taught how to properly splice fiber, both fusion and mechanical, test and troubleshoot a fiber system. Also, in today’s FTTH and LAN data systems technicians need to be able to properly inspect and repair faulty connectors. A portion of this course is used to cover termination techniques and testing of connectors, patch cords and couplers. Many of the Data systems used today will also include portions of Cat 5 and 6 cabling. Like the Fiber Optic systems, this bit rate is dramatically increasing giving the importance of proper installation and testing of these systems. This course will cover the transmitting capabilities of Cat 5 and 6 cable, proper termination and testing a data system. Those who complete this course will be productive and knowledgeable in both Fiber Optic and Category 5 and 6 cabling. This training is geared for the voice, video and data technician. Our SME’s have the field experience to find the answers to real live scenarios, providing students with a “Real-World Experience”

This Hands-On course will train students how to properly Build, install, terminate, and test Category 5/6 cables. This course covers the latest standards, tools, and techniques used today's cable installations. This course is full of hands-on lab exercises. Each student will build, terminate and test Category 5/6.Neat, quality, workmanship is enforced throughout this course. Those who complete this course will be productive and knowledgeable in Category 5/6 cabling and have a strong understanding of both Fiber Optics and COAX/CATV Cabling. Our SMEs have the field experience to find the answers to real live scenarios, providing students with a Real-World Experience

This Hands-On 1-Day course addresses telecommunications Central Office construction, routine maintenance and trouble isolation related to bonding & grounding and noise mitigation...

This Hands-On 3-day course is suited for the technician who will be splicing, maintaining and Test Accepting paired copper cables in the OSP.

This combination 3-day Hands-On course will cover the following:

This 2-day Hands-On course provides in-depth instruction for Installing, Maintaining and Troubleshooting DSL services. Attendees will learn the inner workings as to how the DSL works and the loop parameters required to provision, install, test and troubleshoot...

This Hands-On 3-day course is designed to provide technicians with a practical understanding of fiber optic theory and fiber applications in Local Area Network, Security and Closed Circuit TV systems...

This 3-day Hands-On course is the Advanced follow-up of our 3-day Hands-On Fiber ISP/LAN Cabling Networks course. This course provides more

This 2-day Hands-On course provides Advanced fiber optic mechanical and fusion splicing applications and prepares each student to understand premise (ISP) and outside plant (OSP) splicing as well as maintenance skills used for fiber optic cabling...

This 2-day Hands-On course provides Advanced Testing required for fiber optics. This course covers a range of testing requirements set forth by TIA & EIA standards and prepares each student to understand premise and outside plant fiber optic cable testing.

This 100% Hands-On course is designed to increase the technician's ability and confidence to be able to internally respond to fiber emergencies, which will result in a successful response to a fiber cut for emergency restoration...

This Hands-On 3-day course has been customized to provide technicians with a practical understanding of fiber optic theory and fiber applications in (ISP)Local Area Network, Security and Closed Circuit TV systems and more in-depth Hands-On focus on a wider array of (OSP) Fiber Optic systems and components, installation, splicing, testing and maintenance techniques...

Course description coming soon...

This 2-day course is designed to put that new hire into action, as well as to keep your veteran installers on a fresh track. Students will complete preparations, installations, testing and repair on installed telephone lines for acceptable and effective service...

This Hands-On course provides an introduction to DSL Services and IPTV installation for installation technicians and technical support staff. This course will provide an understanding of the function and operation of the equipment installed on customer site, installation testing of DSL Routers, Wireless Access devices, IPTV Set top boxes as well as their connection to modern TVs and Flat screen monitors. This course will address technologies in the DSL Access as well as typical home networking equipment used by customers to which devices may be attached. It is designed for installers who need a fast grounding in the technology, equipment and network architectures as well as identifying problems or failures. Attendees will use Hands-On labs and use Protocol analyzer, wireless analyzer and IPTV transport stream analyzer software to test services. We will also incorporate client equipment and testing tools into our labs to train the students on equipment they are actually using.

This 2-day Hands-On course is geared to all personnel entering manhole(s) and/or a confined space for installation, repair, maintenance and/or any other service(s) for manhole safety and operations.

This Hands-On 2-day course will train technicians how to measure, analyze and eliminate problem causing noise on telecommunications cable facilities, which test equipment to use, and how to use it. Problems with electrical power systems, radio transmission, and electric fences are just a few of the subjects that will be covered...

This 5-day Hands-On Combination course has been developed by utilizing 3 of our highest in-demand courses 1. Hands-On OSP Bonding Grounding 2. Hands-On Copper Cable Splicing 3. Hands-On OSP Tester, Fault Locating Cable Troubleshooting This customized course combines these courses into one strong OSP Combo course by explaining the importance of outside plant bonding and grounding. It covers the safety aspects and protection of the outside plant and customer equipment. From there it continues with different splicing methods. These would include the module splicing system, scotchloks, amps and any other connector types your company uses. It covers different closures, both aerial and buried and the correct procedure for the installation. Proper cable opening and bonding and grounding of the shield is explained with hands-on projects to reinforce each stage. After completion of the various splices, Fault Locating techniques are explained. This section begins with a complete explanation of the local loop and the importance of parameter readings. Students will learn how to analyze a faulted cable pair and select the proper menu to locate the fault.

This 3-day Hands-On course is designed to not only give the new hire a good insight of the telephone loop, including installation and troubleshooting, but to answer some of the questions the veteran repair person may have… After completion, this Course has a proven track record to reduce PSC complaints and dramatically decrease the number of repeat trouble tickets. This Course is 75% Hands-On Labs on our State-of-art Equipment. The I&R Refresher will cover the practices and specifications of both buried and aerial installations will be presented. Correct bonding and grounding of the install and outside plant cable will include REA guidelines and PSC mandates. These are very important for the safety of the Technician and the Customer. All service standards will be presented and explained. This course will also train students to identify and locate faults in copper "pic" outside plant cables. Students will analyze a faulted cable pair and select the correct test set to locate the fault. The students will use state-of-the-art test equipment such as the Dynatel™ 965 DSP, Sidekick Meter, MTDR and incorporate any meter(s) that students can bring to the session to use during the hands-on lab procedures throughout the course. Locating buried cables will also be covered and fault simulators will be used during the hands-on lab exercises to reinforce “Real-World Experience“. Students will learn how to locate resistive, capacitive and cross-battery faults using the multiple OSP test equipment. Emphasis will be placed on how to effectively use OSP Test Equipment. Most technicians in the field today only utilize about 30% of this test instrument’s capabilities; our goal is to have a 100% of their test instrument’s capabilities put to use in the field. No sales pitch in this course, just training! Our SME’s have the field experience to find the answers to real live scenarios, providing students with a “Real-World Experience” This course will be instructed by a nationally known expert in telecom training and is also a factory trained and certified instructor on the 3M 965 & 2273, Sidekick/Tempo, Sunrise Telecom and JDSU (TTC/Acterna) fault locators.

This 2-day Hands-On course will teach your technicians to operate and fully understand the menus on their testing and fault locating equipment. Students will learn loop parameters needed to provide the many services customers are demanding in today’s communications world. There will be in-depth instruction on maintaining the outside plant and how to successfully locate problem areas. This will include: resistive and capacitive faults, power influence, and other problems associated with analog and digital transmission. All loop testing is reinforced with hand-on exercises and can be taken to the field if applicable.

This Hands-On course addresses telecommunications Outside Plant construction, routine maintenance and trouble isolation related to bonding & grounding. We provide students with an understanding of electrical sources that could injure people or damage equipment, proper bonding & grounding procedures to minimize the effects and the proper test procedures to determine the integrity of the Outside Plant bonding & grounding system. This course covers proper bonding & grounding of Outside Plant equipment for the protection of people from injury and equipment from damage due to foreign voltage and current originating from lightning and commercial AC power. References for this training class are the National Electrical Code (NEC) and Rural Utility Service (RUS) documents.

This course teaches installation and troubleshooting technicians the key elements needed for installing, testing and maintaining antennas and masts. The course introduces the elementary principles of radio used in all classes of service. It teaches what kinds of antenna systems exist and which offer advantages for particular applications. Siting masts is becoming more difficult and so it has become necessary to share masts where possible and also to share antennas. Methods for achieving this will be considered. However within built-up areas or areas of natural beauty new masts may need to be concealed or located in less than optimal locations. The course will address these issues and provide potential solutions.

This Hands-On 3-day course will train the participants how to safely and effectively ascend and descend wooden poles using pole climbing gaffs, hooks, belts, associated equipment and Ladders...

This 2-day course will have the participants review the safe methods of pole climbing previously learned. They will perform several exercises on the pole that would be used in day to day activities. The course will also include Pole Top Rescue, the method to safely and effectively retrieve an injured worker from a pole. Not only will they learn how retrieve an injured worker but be able to administer first aid once on the ground. Upon completion of the course attendees will be Certified in CPR and Basic First Aid. Plus they will have been Recertified in Pole Climbing with up to date revisions and standards, trained in Pole Top Rescue and will be more confidence in their climbing ability and be able to perform work functions more efficiently. Attendees will also review safe ladder handling practices. This will include the proper techniques of carrying and positioning the ladder, securing the ladder to the pole and mid-span setup. All SAFETY practices will be covered and must be followed during the training exercise. Note: This course is physically demanding. Students must earn at least 70% of the competency points to become certified in this course.

This 3 day Hands-On training course is designed for telephone company employees responsible for engineering and provisioning Special Circuits. This training provides in-depth training of special circuits currently used, the theory behind each type, design requirements, and actual equipment used in the Central Office, outside plant and the customer premise. This course provides the required foundation, understanding and Hands-On skill set for any technician in a special Circuit environment.

This Hands-On 2-day course is an intense training experience that combines T1 and T3 operation with troubleshooting. BTS provides labs with typical equipment currently deployed on how these systems are provisioned, configured, tested and learn to troubleshoot and repair these circuits...

A vast majority of Telecommunications companies use T1 copper and HDSL spanlines as the primary method of transporting data to a variety of business customers on their local loop; therefore, having well trained technicians with the ability to install, maintain and troubleshoot these systems is vital to providing high-quality reliable service to customers in a highly competitive environment. This 2-day class is an intense training experience that combines T1 and HDSL spanline operation with hands-on troubleshooting. For this class, BTS provides a live working classroom lab with typical spanline equipment currently deployed in the telecommunications industry. Students learn how these systems work; then are required to use the knowledge to test, troubleshoot and repair the circuits using their own T1 test equipment. Troubleshooting includes equipment failures, wiring problems, field repeater problems, cable pair problems and more...

This course is designed to educate telecom installers how to correctly bond and ground telecommunications equipment and transmission facilities. Central office entrance facilities both copper and fiber will be covered in this course...

This 3-day Hands-On course covers Today’s Triple-Play / IPTV networks that deliver Telephony, IPTV and Internet Access over common telecommunication infrastructures and includes Security and Access control. The success of these service networks depend on being designed, installed, managed and troubleshot to provide the highest quality services available. This course provides practical Hands-On experience to deploy, manage and troubleshoot large-scale carrier IPTV networks. Attendees will learn how to ensure the delivery of the required quality of service for successful TV delivery.

This 3 day Hands-On course provides “Real-World Experience” for help-desk and technical support personnel to solve customer related iss