This extensive Virtual Live Instructor-led course provides the skills required to perform detailed maintenance and troubleshooting on the Calix E7 system, including with various OLTs and ONTs found within a typical network. It also discusses the theory and general system architecture used by various broadband systems, including the latest GPON, AE, VDSL, and Ethernet-over-Fiber transport. While the course focuses on the original EXA card and feature set, the latest AXOS units are also discussed to help see the differences between the two series.

The E7 C7 combination is also discussed as a legacy GR-303 TDM Gateway interface for traditional TDM switches, where examples are shown for switches like the DMS-100 or GTD-5 EAX. Primary network elements are discussed including the OLT cards, ONT types (SFU, SBU, MDU), and various ONT options found within Calix's P-Series like the GX and GE, along with other needed components like Erbium-Doped Fiber Amplifiers (EDFA's), filters, splitters, transceivers, and different fiber cable and connector types. Both the E7-2 and E7-20 are described, including the different card versions used within each platform, plus the E7-20's SCPSCP2 processors. Features like Gigabit Ethernet, POTS, T1, and IPTVRFoG video (including RF-RTN) are explained, along with typical testing and use scenarios.

System management interfaces are described, and well as various administrative options, like the Web GUIEWI Interface, the Command Line Interface, and the Calix Management System (CMS). ONT activation and status is shown via local-PC connections, RONTA, Embedded Web GUI, and CLI, etc. along with discussion on provisioning of profiles, services, and VLANs. System backup and recovery is also described via external FTPTFTP servers. The newer features of AXOS are introduced and compared to original EXA systems. AXOS is not emphasized in this course due to time constraints, but is found in the Calix E7 AXOS andor E9 AXOS course.

Symptom investigation and troubleshooting is demonstrated using previous troubles as examples, as well as actual troubles which may exist in the system during training. Common fault types and best practices are presented, to help prevent troubles from occurring in the first place.

Our non-intrusive exercises equip the student to conduct day-to-day maintenance activities and show how to perform troubleshooting procedures, including problem isolation, cabling, and provisioning. The course is flexible, allowing the most important content for a particular group of students to be emphasized.

Technical staff such as Central Office Technicians, combo-techs, and those who are responsible for the
maintenance and troubleshooting of FTTPVDSL systems, plus NOCSCC personnel who must respond to
alarms.

A basic understanding of telecommunications and networking principles is helpful due to the accelerated
nature of the course. Any of our BTS fiber optic courses or our TDM Switching Fundamentals Course are
available for students with little or no previous telecom background.

Module 1 :   Optical & Switching Fundamentals
        Optical Safety
             - Laser Power Levels & Class System
            - Visible & Non-Visible Wavelengths
        Decibels
            - Logarithmic scale
            - Copper & optical measurements
        Digital: A/D & D/A Conversion
        Time Division Multiplexing (TDM)
        Pulse Code Modulation (PCM)
        Frequency Division Multiplexing (FDM)
            - Wavelength Division Multiplexing (CWDM, DWDM)
        Carriers & Protocols
            - Line Coding & Transmission Protocols
            - DS0, DS1, DS3
            - SONET & BITS Timing
        DSL Carriers
            - DMT
           - Telco HDSL transport
            - Customer ADSL/VDSL
        PSTN: GR-303
        Fiber Optics
            - Characteristics, Advantages, Disadvantages
            - Windows, Optical Bands
            - MMF, SMF
           - Transceivers - SFP, SFP+, XFP, QSFP
           - Ferrule Types (PC, UPC, APC)
            - Connectors (SC, LC, MTP, etc.)
            - AE, GPON, XGS, NG-PON
        OSI Model   
            - Layers 1-7
        Quality of Service
            - Speed vs. Latency
            - QoS vs. CoS
            - Timing & Jitter


Module 2 :   E7® Operation
        Calix OLTs & ONTs
            - B, C, & E Series
            - OLTs & ONTs
            - TDM Gateway & C7, GR-303, EOC/TMC links
                           System Capabilities
             - POTS, HPNA, HSI (Eth), Video, T1
              - Service Profiles
        FTTP: AE & GPON
        ONT Types
            - GPON & AE
            - P-Series: G, GX, GE, SFU, MDU, SBU, MBH, RSG
            - 10G ONTs: GP, GPR
        OLT Components
            - E7-2, E7-20 Chassis Types
           - Modular Chassis Controller (MCC)
            - Switch Control Processor (SCP, SCP2)
            - GPON, GPON-x, AE, GE, 10GE, VDSL2, release 2 variants
            - Transceivers: Optical, Copper, form factors
        System Components
          - Optical Splitter
          - Optical Filter/Combiner
          - EDFA
          - Set-Top Box (STB)
        ONT Feature Comparison
            - Optical Network Terminals: P-Series, T-Series
            - SFU, SBU, MDU


Module 3 :   System Access
        MGT Interfaces
            - MGT-1 thru MGT-4
            - RS-232 Serial Console, Ethernet, VLAN, EWI
            - Calix Management System (CMS), TL1
            - SMx Introduction
            - Authentication Servers (RADIUS, TACACS+)
        CLI Commands
            - Login, Logout, Version, Time
            - Status, Trouble
        EWI Login
            - Login, Logout
            - Initial Views, Menu Options
        Telnet, FTP, TFTP
            - Configuration Files
                           ONT CLI


Module 4 :   Commands
        Calix Access Methods (EXA)
            - Session Settings
            - Special Keys & Shortcuts
        Command Line Interface
            - E7 CLI Reference Document
            - add, clear, create, delete, disable, enable, remove, show, set, test, help commands
            - Options: alarms, eth-port, gpon-port, ont, ont-port, pots-svc, sip-gw, system, etc.
            - Services: system, interfaces, GPON, POTS, Eth, Video, DSL, T1, AE
        Sample CLI Commands
            - Login, Alarms, Status, Connected ONTs, Power Measurements, etc.
        Embedded Web Interface (EWI)
            - Navigation Menu, Capabilities
            - Status & Alarms
            - Activation Options
            - Backups (OLT, ONT config files)
        Sample EWI Commands
            - Login, Alarms, Navigation, ONT Features, ONT Profiles, measurements, etc.
           

Module 5 :   Documentation
        Document Types, Numbering & Revision
        Calix E7 Documents
            - E7-2 & E7-20 Installation Guides
            - E7 User Guide
            - E7 Applications Guides (AE, GPON, xDSL)
            - E7 Services Guides (AE, GPON, xDSL)
            - E7 Software Upgrade Guide & Release Notes
            - E7 Engineering & Planning Guide
            - E7 Maintenance & Troubleshooting Guide
            - Product Data Sheets
            - Transceiver/SFP Documents
            - Third-Party Documents (splitter, filter, EDFA specs)
        Calix Website, Calix Community


Module 6 :   Maintenance & Administration
        Backup & Restore
            - showing backups
            - CLI & GUI methods
        System Status
            - Alarms, severity
            - show: alarms by device, ont-port, eth-port, interface
            - ONT conditions: disc, unas, quar
        Line & Fiber Testing
            - Test Types
            - POTS, optical, RFC2544 loop (VoIP/PWE3)
        T1 Testing
            - jacks, loops, BERT
        Changing an ONT
            - via CLI & GUI
            - Manual Configuration (CLI, Web GUI)
        Statistics & Performance Monitoring
            - show: ont real-time-data, stats, pm, power level, etc.
        Fan Tray Assembly
            - Replacement
            - Filter maintenance
        Course-Specific Topics


Module 7 :   Troubleshooting
        NOC/SCC Interaction, ESD Precautions
        Types of Faults
            - E7 fault types
            - fiber problems
        Tools
            - VFL, LFI
            - Inspection tools
            - OTDR, Optical Power Meters
        Cleaning
            - wet & dry methods, inspection
        System Logs
            - Syslog: Web GUI, CLI
            - show syslog-server
            - TFTP Server Setup
            - show log
        Troubleshooting Actions
            - reset: ont, card, system
            - reboot: card, system
            - Outage restoration
            - Key Troubleshooting Commands
        Examples
            Missing ONT/kinked fiber
            Bad ONT CPU
            Bad port (POTS, ETH)
            Student selection
           



Module 8 :   Glossary & Status Codes
        Glossary
        Alarm Status Codes Reference
        Provisioning Notes
        Block Diagram

Module 1 Optical Switching Fundamentals

Optical Safety
- Laser Power Levels Class System
- Visible Non-Visible Wavelengths
Decibels
- Logarithmic scale
- Copper optical measurements
Digital AD DA Conversion
Time Division Multiplexing (TDM)
Pulse Code Modulation (PCM)
Frequency Division Multiplexing (FDM)
- Wavelength Division Multiplexing (CWDM, DWDM)
Carriers Protocols

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- Line Coding Transmission Protocols
- DS0, DS1, DS3
- SONET BITS Timing

DSL Carriers
- DMT

- Telco HDSL transport
- Customer ADSLVDSL
PSTN GR-303
Fiber Optics

- Characteristics, Advantages, Disadvantages

- Windows, Optical Bands
- MMF, SMF

- Transceivers - SFP, SFP+, XFP, QSFP
- Ferrule Types (PC, UPC, APC)
- Connectors (SC, LC, MTP, etc.)
- AE, GPON, XGS, NG-PON

OSI Model
- Layers 1-7
Quality of Service
- Speed vs. Latency
- QoS vs. CoS
- Timing Jitter
Module 2 E7 Operation
Calix OLTs ONTs
- B, C, E Series
- OLTs ONTs
- TDM Gateway C7, GR-303, EOCTMC links
System Capabilities
- POTS, HPNA, HSI (Eth), Video, T1

- Service Profiles
FTTP AE GPON
ONT Types
- GPON AE

- P-Series G, GX, GE, SFU, MDU, SBU, MBH, RSG
- 10G ONTs GP, GPR

OLT Components
- E7-2, E7-20 Chassis Types
- Modular Chassis Controller (MCC)
- Switch Control Processor (SCP, SCP2)
- GPON, GPON-x, AE, GE, 10GE, VDSL2, release 2 variants

- Transceivers Optical, Copper, form factors

System Components
- Optical Splitter
- Optical FilterCombiner
- EDFA
- Set-Top Box (STB)
ONT Feature Comparison
- Optical Network Terminals P-Series, T-Series
- SFU, SBU, MDU

LIVE Virtual Calix E7 Maintenance and Troubleshooting (EXA) Page 4 of 6
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Module 3 System Access
MGT Interfaces
- MGT-1 thru MGT-4

- RS-232 Serial Console, Ethernet, VLAN, EWI
- Calix Management System (CMS), TL1
- SMx Introduction
- Authentication Servers (RADIUS, TACACS+)
CLI Commands
- Login, Logout, Version, Time
- Status, Trouble
EWI Login
- Login, Logout
- Initial Views, Menu Options
Telnet, FTP, TFTP
- Configuration Files

ONT CLI

Module 4 Commands

Calix Access Methods (EXA)
- Session Settings
- Special Keys Shortcuts
Command Line Interface
- E7 CLI Reference Document
- add, clear, create, delete, disable, enable, remove, show, set, test, help commands
- Options alarms, eth-port, gpon-port, ont, ont-port, pots-svc, sip-gw, system, etc.
- Services system, interfaces, GPON, POTS, Eth, Video, DSL, T1, AE

Sample CLI Commands
- Login, Alarms, Status, Connected ONTs, Power Measurements, etc.
Embedded Web Interface (EWI)
- Navigation Menu, Capabilities
- Status Alarms
- Activation Options
- Backups (OLT, ONT config files)
Sample EWI Commands
- Login, Alarms, Navigation, ONT Features, ONT Profiles, measurements, etc.

Module 5 Documentation

Document Types, Numbering Revision
Calix E7 Documents
- E7-2 E7-20 Installation Guides
- E7 User Guide
- E7 Applications Guides (AE, GPON, xDSL)
- E7 Services Guides (AE, GPON, xDSL)
- E7 Software Upgrade Guide Release Notes
- E7 Engineering Planning Guide
- E7 Maintenance Troubleshooting Guide
- Product Data Sheets
- TransceiverSFP Documents
- Third-Party Documents (splitter, filter, EDFA specs)
Calix Website, Calix Community

LIVE Virtual Calix E7 Maintenance and Troubleshooting (EXA) Page 5 of 6
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Module 6 Maintenance Administration

Backup Restore
- showing backups
- CLI GUI methods
System Status
- Alarms, severity
- show alarms by device, ont-port, eth-port, interface
- ONT conditions disc, unas, quar
Line Fiber Testing
- Test Types
- POTS, optical, RFC2544 loop (VoIPPWE3)
T1 Testing
- jacks, loops, BERT
Changing an ONT
- via CLI GUI
- Manual Configuration (CLI, Web GUI)
Statistics Performance Monitoring
- show ont real-time-data, stats, pm, power level, etc.
Fan Tray Assembly
- Replacement
- Filter maintenance
Course-Specific Topics
Module 7 Troubleshooting

NOCSCC Interaction, ESD Precautions
Types of Faults
- E7 fault types
- fiber problems
Tools
- VFL, LFI
- Inspection tools
- OTDR, Optical Power Meters
Cleaning
- wet dry methods, inspection
System Logs
- Syslog Web GUI, CLI
- show syslog-server
- TFTP Server Setup
- show log
Troubleshooting Actions
- reset ont, card, system
- reboot card, system
- Outage restoration
- Key Troubleshooting Commands
Examples
Missing ONTkinked fiber
Bad ONT CPU
Bad port (POTS, ETH)
Student selection

LIVE Virtual Calix E7 Maintenance and Troubleshooting (EXA) Page 6 of 6
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Module 8 Glossary Status Codes

Glossary
Alarm Status Codes Reference
Provisioning Notes
Block Diagram

LIVE Virtual Instructor-led with a flexible approach that adjusts content most relevant to students,
including various non-intrusive labs, demonstrations, and exercises.

Students must have Virtual andor remote-access to a Calix E7 OLT for this training.
BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all
attendees to bring their own equipment to the course. This will provide attendees the opportunity to
incorporate their own gear into the labs, and gain valuable experience using their specific equipment.

BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.

5 Days