The Tellabs 1000 (UMC1000) Maintenance and Troubleshooting Course (formerly the AFC UMC1000) is designed to provide any student with a solid understanding of the various aspects of the AccessMAXMSAP-series platform and its many features and options. The roles of a 1000 network shelf within a modern switching transport network is explored, with discussions on its theory, options, maintenance, provisioning, and troubleshooting.
The hardware design of the system and its versions (POTS, ATM, ADSLVDSL, PON) are explained, along with optional LETRST and TR-8, TR-57, GR-303 configurations, including connections to existing Class 5 switching systems. Various options are explained, including the different types of customer POTS plug-ins, T1, DS3, and ADSLVDSL. Key concepts like TDM switching, copper and optical transport, and host-remote are explained, plus newer services like FTTP and OLTONTs are introduced. Transaction Language 1 (TL1), Craft Interface GUI, Panorama, and other input-output options are shown. Common maintenance functions like checking alarms, air filters, and backups are discussed, along with more advanced troubleshooting procedures for card-level repair, and for analysis of host T1 links with EOCTMC channels. Other AccessMAX equipment is also reviewed, including DMAX, EMAX, as well as UMC variants within the Multiservice Access Platform (MSAP) series, including the multiple types of RSC cabinets. Fundamentals of telecom copper and fiber networks is also provided, to help the student understand the many ways of connecting to the equipment, and to understand its many features.
Symptom investigation and troubleshooting are demonstrated using previous trouble examples, and through actual troubles which may exist in the network. Common fault types and best practices are also presented, to help prevent troubles from occurring in the first place. In addition to supporting independent problem-solving skills, the course helps provide an excellent background for NOC and TAC interaction.
Our non-intrusive exercises equip the student to conduct day-to-day maintenance activities and show how to perform troubleshooting procedures, including aspects of problem isolation, cabling and portcard provisioning, which helps prepare students for higher-tier support interaction. The course is flexible, allowing the most important content for a particular group of students to be emphasized, and to allow for emphasis on the particular MSAPUMC1000 platform(s) in use.
Technical staff such as Central Office Technicians, combo-techs, and those responsible for the maintenance and troubleshooting of switching systems, plus NOCSCC personnel who must respond to alarms. No previous background is required, although some familiarity with CO or switching equipment would be beneficial. Management and provisioning personnel will also benefit, providing a greater understanding of the resources needed for the system, and how to support it.
A basic understanding of telecommunications and networking principles is helpful due to the accelerated nature of the course. Any of our BTS switching courses such as TDM Switching Fundamentals Course are available for students with little or no previous telecom background.
Module 1 : Switching Fundamentals
- Optical Safety
Laser Power Levels & Class System
Visible & Non-Visible Wavelengths
- T&R, E&M, 2/4/8 Wire Circuits, Battery
- Electrical vs. Optical Power
- Decibels
logarithmic scale
copper & optical measurements
Digital: A/D & D/A Conversion
Time Division Multiplexing (TDM)
Pulse Code Modulation (PCM)
- Frequency Division Multiplexing (FDM)
- Time Division Multiplexing (TDM)
- Carriers & Protocols
Triple-Play Services
Line Coding & Transmission Protocols
DS0, DS1, DS3
OC-x, STS, STM
AE, GPON
SIP, VoIP
Telcordia GR-303, GR-57, GR-08
- Carrier Signal Comparison
- Interconnections
UTP, Coax, Fiber
MMF, SMF
Connectors (SC, LC, etc.) & Transceivers (SFP, QFP, etc.)
- IP Networking Overview
OSI Model
TCP/IP
LAN, VLAN
Servers: DHCP, DNS, NTP, FTP, TFTP
- A Converged PSTN
Module 2 : UMC1000 Theory of Operation
- TDM Switching Theory
Host-Remote, COT/RT
GR-303 Remotes
EOC & TMC Links
POTS, ADSL/VDSL, FTTP
- UMC1000-series Platforms
Standard POTS LET w/RST Options
ATM Circuits
ADSL, VDSL Services
Fiber Optic Interfaces (PON OLT/ONT)
- Hardware Modules:
Processors: CPU-2, CPU-3, DLP
Transceivers: T1, T1-HDSL, T1 Async, OC-3, OC-12
Shelf: EBC, PSU, Fans, Rectifiers
Access: IPMI, CPU, GbE22x
Service: L-POTS, R-POTS, UVG, IP-POTS, HD R-POTS, ADSL, PON
Timing: ETI, BITS, T1 Derived
- System Features
- End-to-End Network Call
Module 3 : System Access
- I/O Ports
CPU, GbE
IP Access (IPMI)
- Access Methods
Craft User Interface (CUI)
Panorama Element Management System
TL1 CLI
- CUI Commands
Login, Logout, Version
Equipment Inventory
Status & Trouble
- Panorama Commands
Login, Logout, User Accounts
Initial Views, Menu Options
- FTP, SFTP, TFTP
File transfer & authentication servers
Software loads & AUP
Module 4 : Commands
- OS & Command Structure
- Craft User Interface Menu
Navigation Menu, Capabilities
Provisioning
Maintenance
Testing
Traffic
Administration
All Current Alarms
Help, Shortcut Keys
- Sample CLI Commands
Login, Alarms, Status, Provisioning, etc.
- TL1 Commands
TL1 Reference
login, alarms, status, provisioning, backup, etc.
- Panorama INM (EMS/NMS)
Sample GUI commands
Module 5 : Documentation
- Document Types, Numbering & Revisions
MSAP/UMC1000 Documents
0600 Series (AFC)
76 Series (Tellabs)
Ordering Guides
Installation Guides - general, shelf-specific
Product Data Sheets & Application Notes
FSBs/CUS Docs
Third-Party Documents (SFP, cables, host switch)
- Tellabs Website
Module 6 : Administration & Maintenance
- System Back-up
AUP Program, Panorama
- System Status
LED Status, GUI
Status & Alarms (List Current, History)
- Drop Testing
OSP Measurements
- Loopbacks
System Loops, Hard Loops
- Plug-in Replacement
Part Numbering root, suffix
CLEI/HECI
Module Replacement Procedures (Maintenance & Testing docs)
Power, POTS examples
- Configuration & Provisioning
Plug-in discovery
Configuration - POTS card, XCVRs
Configuration - shelf attributes
- System Backup
Database Save, Restore (Panorama GUI, CUI)
- Software Upgrades
Automatic Upgrade Program
System vs. Plug-in Upgrade
Module 7 : Troubleshooting
- NOC/SCC Interaction, ESD Precautions
- Tools & Resources
Troubleshooting Documents
Tools: TDR/OTDR, Power Meters
- Alarms & Faults
Alarm Information (GUI, CLI) & LEDs
Alarm Mappings: Plug-in Fails, Config Mismatch, Database, Errors, Power, etc.
SFP & Cabling - reflections, bend radius, abrasion
- Troubleshooting:
Alarm Clearing
Traffic Monitoring
Plug-in change
- System Logs
- Fault Clearing Strategy
Alarm Symptoms
Locating Procedures: CO or Customer side, LET or RST
EOC, TMC link errors
- Troubleshooting Examples
CPU Restart & Recovery
Bad transceiver
Provisioning/Activation Issues
Student Examples
Module 8 : Translations Introduction
- Modifying the Database
Listing & Modifying
- Cross-Connects
TR-57 COT/RT
GR-303 Groups, DLP & T1 Spans
CRVs
- Transceiver Settings
T1, FO, OC-3, OC-12
The course runs in a 5 day format, but can be combined or integrated with other topics like TDM Switching courses for a full end-to-end training program.
The course is designed to run in ether a Live Instructor-Led Virtual Classroom or In-Person Classroom setting. Virtual Field Trips can be added to allow students an opportunity to see and understand where all the parts of the system are found, what they do, and provide a better end-to-end understanding of the system.
LIVE Virtual Instructor-led with a flexible approach that adjusts content most relevant to students.
Includes various non-intrusive labs, demonstrations, and exercises to help students focus on and
retain the material presented.
Students must have Virtual andor remote-access to an MSAPUMC1000 system for this training.
BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.
