• Overview of DMS-100 system family
• Description of a call process
• POTS, ISDN and trunk connections
• Transmission protocols
• Hardware components of DMS-100 switches
• Functionality and tasks of each component
• Introduction to the Maintenance Administration Position (MAP)
• Maintenance system (MAPCI, MTC)
• Configuration of tables (Table Editor)
• Logs within DMS (LOGUTIL)
• Set-up of lines (SERVORD)
• Testing of trunks and lines
• LOGs and OMs
• Usage of the documentation (Helmsman)

BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.