This Hands-On course will cover basic equipment components and initial set-up and maintenance. We will cover system setup from Out Of The Box to rack mounting the system at the customer premise. We will cover installing phones and performing firmware upgrades on the phones. The second part of this course will focus on maintenance and troubleshooting post installation.
Anyone installing and working with Avaya IP Office 500 systems
Basic knowledge of telecommunications and Phone system experience would be helpful.
Instructor-Led with numerous Hands-On labs and exercises.
BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.
