This Hands-On course is designed for technicians and administrators who operate and maintain BCM50 and BCM450 Release 5.0 or 6.0 systems, students will learn to configure system settings, sets, and services. They will learn to monitor and analyze system status, performance and system maintenance tasks.
Students will also learn to upgrade BCM software and to configure VLANs. BCM50 and BCM450 Release 5.0 or 6.0 System Configuration and Maintenance. Students will also cover system and set troubleshooting techniques.
This course is for technicians and administrators who operate and maintain BCM systems.
Knowledge of basic telephony terms (such as target lines, line pools, T1)
Understanding of (CO) functionality
Understanding of key system, hybrid, and PBX functionality
Knowledge of trunks and lines, including various trunk types (analog and digital)
Basic PC experience
Experience and competency with BCM50 and BCM450 would be helpful
Module 1: Configuring System Settings
Module 2: Configuring Sets
Module 3: Configuring Services
Module 4: Monitoring and Analyzing System Status and Performance
Module 5: Performing System Management Tasks
Module 6: Upgrading BCM Software
Module 7: Configuring VLANs
Module 8: Troubleshooting Techniques
Instructor-led with numerous Hands-On labs and exercises.
BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.