Hands-On Avaya Aura Messaging Implementation

Course Description

This extensive Hands-On course provides the necessary skills to install Avaya Aura Messaging and the troubleshooting skills needed for implementation process to be successful.

You will learn the basics of implementation tasks for Avaya Aura Messaging and how to troubleshoot issues that may arise during the implementation process. You will also learn about the hardware and architecture, administrative tasks, preparing the Microsoft Exchange Store, and how to back up and restore the systems and much more...

Students Will Learn

Features and architecture solutions of Avaya Aura Messaging
Related servers and their components
Install Avaya Aura Messaging
Implement and perform implementation administrative tasks
Common installation errors and how to troubleshoot them
Back up and restore Avaya Aura Messaging
And more...

Target Audience

Anyone interested and or responsible in the preparation and implementation of Avaya Aura
Messaging and any Avaya associates,m customers with implementation and maintenance
roles.

Prerequisites

A basic understanding of Avaya Messaging concepts, hardware, and software and a basic understanding Microsoft Exchange.

Course Outline

Module: 1. Avaya Aura Messaging
    •    Features
    •    Architecture Solutions

Module: 2. Hardware
    •    Servers and components:
    ◦    S8800
    ◦    S8730
    ◦    HP
    ◦    Dell
    •    Installing servers:
    ◦    S8800
    ◦    S8730
    ◦    HP
    ◦    Dell

Module: 3. Pre-Installation Tasks and Installing the Software
    •    Pre-Installation Tasks
    •    Prerequisites and Requirements for Installing
    •    Installing Avaya Aura Messaging 6.1 Software
    •    Updating the Avaya Aura Messaging Software

Module: 4. Architecture
    •    Server Roles
    •    Most Common Topologies

Module: 5. Preparing the Network
    •    Enabling Network Traffic to Support Messaging
    •    Creating Domain Name System (DNS) Record

Module: 6. Telephony Server
    •    Basics of Switch/Telephony Server

Module: 7. Administering the Storage Role
    •    Starting the Messaging System
    •    Configuring and Adding the Mail Gateway
    •    Verifying the Trusted Server Configuration
    •    Setting and Configuring Mailbox Parameters
    •    Adding a Postmaster Mailbox
    •    Configuring an IMAP4 port

Module: 8. Administering the Application Role
    •    Configuring the Switch Link
    •    Setting the Phone Extension Length for Dial Rules
    •    Dial Rules
    •    Assigning an Attendant Number
    •    Fax Capabilities
    •    Configuring Languages

Module: 9. Test User
    •    Adding Test Users
    •    Setting up a Message Testing Scenario

Module: 10. Clientless Outlook Toolbar
    •    Avaya Aura Messaging Form
    •    Installing and Displaying the Avaya Aura Messaging Toolbar in Microsoft Outlook
    •    Accessing Messages through Outlook for Avaya Message Store
    •    Using the Clientless Outlook Toolbar

Module: 11. Preparing MS Exchange Store
    •    Exchange Store
    •    Configuring Exchange Store
    •    Configuring Avaya Aura Messaging for Exchange
    •    Enabling Users for Exchange
    •    Leaving and Retrieving Voice Messages for Exchange

Module: 12. Administering Sites and Topology
    •    Setting Site Properties for the First Time
    •    Adding Additional Sites
    •    Adding Additional Application Servers
    •    Configuring a Cluster

Module: 13. Troubleshooting
    •    Troubleshooting Common Installation Issues

Module: 14. Backup and Restore
    •    Performing a Backup
    •    Using Avaya Aura Messaging to:
    ◦    Backup Status
    ◦    Backup History
    ◦    Restoring a Backup

Module: 15. Upgrades and Migrations
    •    Options
    •    Scenarios
    •    Upgrading Legacy Modular Messaging Hardware

Delivery Method

Instructor-Led with numerous Hands-On labs and exercises.

Equipment Requirements
(This apply's to our hands-on courses only)

BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.

Course Length

3 Days