• Basic Central Office Concepts
• Basic Electricity
• Telephony
• AC and DC Power
• Central Office Grounding Protection
• Central Office Power
• Digital Concepts
• Digital Switches
• Special Circuits
• T1T3 Transmission
• Fiber Optics
• Network Timing Synchronization
• Read Interpret Circuit Order Documents
• Telecom Wire and Cable Colors
• Wiring and Option Settings
• Practical Hands-On equipment installation
• Hands-On Test Equipment Used in the CO Out in the Field
• Troubleshooting Repair Techniques
• And much more

Module I:      Basic Electrical Principles

•    Metric System terms and relationships
•    Basic AC and DC concepts
•    Voltage, Current and Resistance definitions
•    Ohm’s Law
•    Calculations using Ohm’s Law
•    Series and parallel circuits as they apply to the local telephone copper loop.
•    Capacitance, Inductance and Impedance as they apply to the telephone copper loop.
•    Power calculations and telephone circuit applications.
•    Noise definition and application in the telephone loop.

Module II:    Basic Telephony

•    Voice Frequency definition and C-Message weighting
•    Telephone set operation and customer requirements.
•    48VDC voltage and ringing voltage applies to the Tip and Ring loop.
•    Outside Plant aerial and buried plant components.
•    Copper cable transmission characteristics and signal loss.
•    Outside plant power influence and noise.
•    MDF (Main Distributing Frame) terminal blocks and protection (i.e.: gas tubes).
•    Relay Rack layout, counting and shelf assignments.
•    Cable color code identification.
•    Safety and security related to Central Offices and company vehicles.

Module III:      Central Office Power

•    Commercial AC Power components and characteristics including single- and 3-phase.
•    Multi-Grounded Neutral application.
•    Central Office Main AC disconnect.
•    AC Surge Arrestor application.
•    Standby Generator and Transfer Panel operation.
•    Rectifier operations.
•    Central Office battery description and application.
•    DC powerboard, and fuse and breaker operation.
•    DC power distribution, fuse panels and breaker panels.
•    DC Power cable ampacity ratings and load limitations.

Module IV:     Central Office Grounding and Protection

•    Grounding theory and practical applications.
•    Master Ground Bar connections
•    Ground Window Bar connections.
•    AC MGN ground connection.
•    Central Office ground grid connections.
•    Radio Tower ground connections.

Module V:     Basic Digital Concepts, DS0 - DS3

•    Numbering systems currently used in telecommunications transmission.
•    Channel Bank operation and Analog-to-Digital conversion.
•    DS1 description and applications (T1 copper span lines, HDSL, DSX-1 crossconnects and Central Office DS1 cabling.
•    DS1 line coding (AMI or B8ZS) and signaling format (SD or ESF).
•    DS3 description and applications.
•    DS3 MUX operation.   

Module VI:     Digital Switch Basics

•    Basic Digital Switch hierarchy and operation.
•    Digital Switch line and trunk interfaces.
•    Base Unit and Remote operation and links.
•    SS7 network components and operation including A-links from Digital Switches.

Module VII:     Special Circuits

•    DS0 description and applications (POTS, Analog Data, Digital Data including 2.4K-to-56K, 64K, Fractional-T1, ISDN with 2B1Q line coding, Frame Relay and ATM applications.
•    T1 and T3 HiCap circuits and applications.
•    DSL applications.
•    Special Circuit number description.
•    Special Circuit test & acceptance requirements.

Module VIII:     Fiber Optics Basics

•    Fiber Optic technology theory and application to the telecommunications network.
•    LED and LASER operation and applications.
•    Single-Mode and Multi-Mode applications.
•    Fiber cable operation and applications.
•    Fiber Optic MUX, Terminal and DCS applications.
•    SONET theory and applications.
•    OC-3, OC-12 and OC-48 terminal equipment.
•    Fiber Optic Ring technology and application.
•    DWDM applications.

Module IX:     Network Synchronization

•    Central Office digital timing source (BITS Clock) application.
•    Stratum-1, -2 and -3 clock reference applications.
•    Central Office equipment timing reference requirements.