This course builds on the Avaya Modular Messaging basic system administration and will allow the attendees to build more complex caller applications and undertake more complex system administration functions. This course involves call flow design and implementation from the voicemail system perspective. Case studies are included in this course.
Personnel with modular messaging system administration responsibilities who need to develop more in-depth skills in the administration of their voicemail system.
Participants need to have a thorough understanding of basic modular messaging system administration.
To be determined by Customer/Client.
Instructor-Led with numerous Hands-On Lab Activities.
BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.