Hands-On Avaya Modular Messaging Basic System Administration

Course Description

This course provides training on entry-level skills on how to perform basic system administration activities using Avaya Modular Messaging. The course includes lecture sessions explaining the various features and functions, plus hands-on activities to develop skills in using the administration tools available with Modular Messaging.

Students Will Learn

Introduction to Modular Messaging MAS MSS
Accessing the system
Adds, moves and changes - including adding a mailbox and re-setting mailbox passwords.
Review of class of services
Operational history view - tracing of activities
Mailbox Manager - basic overview
Overview of the voicemail system configuration
Port Monitor reports
Backing up the System
System alarms
Basic system maintenance
Applying patches
Windows and Avaya MM
Overview of subscriber options and web subscriber options
Common features
Backing up translations
Coverage paths
Logging off

Target Audience

This course is designed for new modular messaging system administrators and those system administrators who need a refresher.

Course Outline

To be determined per the customer/client.

Delivery Method

Instructor-Led with numerous Hands-On Lab activities.

Equipment Requirements
(This apply's to our hands-on courses only)

BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.