Understanding CTP Prep Course

Course Description

Our comprehensive course will get you ready for the CTP exam.

In this three-part, lecture-only course, you will learn the fundamentals of data networking, telephony networking, and convergence technologies while preparing for the Convergence Technologies Professional (CTP) certification exam. CTP certification is the largest vendor-neutral convergence certification program. It is recognized as the official convergence program of the Telecommunications Industry Association (TIA) and approved by top communications technology manufacturers, including Cisco, Avaya, AvayaNortel, Toshiba, and Mitel.

Using official CTP courseware, our CTP-certified instructors will help you learn the vendor-independent networking skills and concepts necessary for entry-level IT and telecommunications professionals.

To ensure that youre exam-ready, this course includes
- Official CTP Study Guide
- Official CTP online assessments
- Voucher for the TT0-201 CTP exam

Our classes are taught using Official CTP training materials.

Students Will Learn

Networking models and topologies
Network operating systems
Key networking protocols
The basics of LANs and WANs
Wireless network technologies
Internet addressing
TCPIP troubleshooting
Common telephony standards
Analog and digital signaling
Standards agencies in the telecommunications industry
Functions of gatekeepers and gateways
QoS technologies used in converged networksin preparing for CTP certification.

Course Outline

Part 1: Data Networking

Introduction to Data Networking• Networks Defined• Bluetooth and Radio Frequency Identification (RFID)

Networking Models and Evolution
Next-Generation Technologies
Network Topologies
Network Operating Systems
Microsoft Windows Servers
UNIX
Novell Netware
Operating System Error Logs
Embedded Operating Systems
Case Study

Networking Protocols

Basics of Networking Protocols
OSI Reference Model
Major Networking Protocols
TCP/IP
IPX/SPX
NetBIOS and NetBEUI
Protocols and the NIC
Choosing and Combining Protocols
Case Study

LANs and WANs

Basics of Local Area Networks (LANs) and Wide Area Networks (WANs)
LANs
WANs
Common Network Components
Common Peripheral Ports
Transmission Media
Transmission Types
IEEE LAN Standards
WAN Standards
T-Carrier System
E-Carrier System
SONET/SDH
Wireless Network Technologies
Wireless Standards
Wireless Security
Attaching a WAP to a Wired Network
Case Study

TCP/IP Suite and Internet Addressing

A TCP/IP Refresher
Internet Architecture
Request for Comments (RFCs)
Internet Protocols
Demultiplexing
Introduction to Routing
Routing Protocols
Port Numbers
Internet Addressing
Internet Address Classes
IP Addressing Rules
Private IP Addressing
Subnetworks
Customer Subnet Masks
IP Address Conservation
Normal TCP/IP Desktop Configurations
Internet Protocol version 6 (IPv6) Addressing Essentials
Case Study

TCP/IP Troubleshooting

TCP/IP Troubleshooting Tools
Useful Network Files
Internet Control Message Protocol (ICMP)
General Network Commands
Maximum Transmission Unit (MTU)
Name and Address Commands
Network Analyzers
Troubleshooting Considerations
Planning Data Networks
Case Study

Part 2: Telephony Networking

Telephony Essentials

Telephony Basics
Industry Standards and Protocols
The Central Office
CO Connections
Trunks and Signaling
Digital Trunks and the Digital Signal Hierarchy
Synchronous Optical Network (SONET) and Synchronous Digital Hierarchy (SDH)
The Primary Reference Source
Cabling and Wiring
Call-Processing Steps
Case Study

Investigating the Local Loop

Inside the Demarcation Point
Signaling Types
RJ-11 Connectors and Wiring
RJ-12 Connectors and Wiring
BT-431A and BT-631A Connectors and Wiring
Case Study

Infrastructure Issues and Standards
- Common Telephony Issues
- Network Equipment Building System
- Standards Bodies
- Proper Cabling Procedures
- Securing Equipment
- Case Study
Troubleshooting
- Terms and Tools
- Troubleshooting Analog Lines
- Troubleshooting Digital Lines
- Case Study
Analog and Digital Signaling
- Signaling Categories
- In-Band and Out-of-Band Signaling
- Analog Signaling
- Digital Signaling
- Private Integrated Service Network (PISN)
- Signaling System Seven (SS7)
- Computer-Telephone Integration
- Case Study

Part 3: Convergence Technology

Convergence Industry Standards and Protocols • Convergence Defined • Common VoIP Protocols

Governing Organizations in Convergence Technologies
Institute of Electrical and Electronics Engineers (IEEE)
International Telecommunication Union (ITU)
VoIP and Interoperability
Internet Engineering Task Force (IETF)
Electronic Industries Alliance (EIA)
Telecommunications Industry Association (TIA)
American National Standards Institute (ANSI)
Telcordia (Formerly Bellcore)
The OSI/RM and Convergence Protocols
Case Study

Enabling Voice over IP (VoIP)

Investigating VoIP
Investigating Gatekeepers and Gateways
Troubleshooting VoIP
Large Data Frames and Delay Budgets
Quality of Service (QoS) Issues
Voice Compression and Decompression
Comparing and Contrasting Transmission Media
Bandwidth Limitations for Voice Traffic
VoIP Software and Hardware
Case Study

Network Convergence

Characteristics of Convergent Networks
Circuit-Based vs. Convergence Calling
Selecting Codecs
Convergence Signaling Protocols
H-Series Protocols
Session Initiation Protocol (SIP)
Media Gateway Control Protocol (MGCP)
Network Call Signaling (NCS)
Bandwidth Concerns
VoIP Service Providers
VoIP and Firewalls
Planning a Convergent Network
Case Study

Equipment Requirements
(This apply's to our hands-on courses only)

BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.

Course Length

5 Days