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Hands-On CompTIA A+ Essentials / Practical Application Certification
Course Description
This course meets the NEW DoD Directive 8140 requirements.

Will Department of Defense (DoD) Directive 8140 replace DoDD 8570? Yes.

When will DoD 8140 take effect? It is already in effect.

Why Change from 8570 to 8140?

DoD 8140 is designed to be more flexible and inclusive than DoD 8570. DoD 8140 includes initiatives such as NIST NICE (National Initiative for Cybersecurity Education), which identifies critical KSAs (Knowledge, Skills, and Abilities) and places cybersecurity positions into 7 categories (1. Security Provision, 2. Operate Maintain, 3. Protect Defend, 4. Analyze, 5. Operate Collect, 6. Oversight Development, and 7. Investigate) consisting of 31 specialty areas.

A+ from CompTIA is the most recognized and trusted for entry-level service technicians.

CompTIA's A+ is the industry standard for validating the foundation skills needed by today's computer support technicians. This international vendor-neutral certification requires that you pass two exams CompTIA A+ Exams 220-901 and 220-902.

In this Hands-On course with a particular focus on CompTIA A+ certification exam preparation, you'll gain the needed knowledge of basic computer hardware and operating systems. You'll cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and preventive maintenance, and you'll learn elements of customer service and communication skills necessary to work with clients. Instructor-led practice exams and quizzes help reinforce course concepts and exam readiness.

This course meets the NEW DoD 8140 training requirements.

CompTIA A+ certification is an international, vendor-neutral certification that proves a technician's competency in installation, preventative maintenance, networking, security, and troubleshooting. CompTIA A+ certification also validates that technicians have excellent customer service and communication skills.

CompTIA A+ is part of specialized certification tracks for corporations such as Microsoft, Hewlett-Packard, Cisco, and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians.

This course is geared to give students Real-World Experience in networking hardware software by providing Hands-On labs on these converging technologies throughout this training.
Students Will Learn
Target Audience
Computer Technical Help Desk Support personnel. This course is designed for individuals interested in learning the subjects that are necessary to prepare them for their certification testing.
Some end-user skills with Windows-based personal computers and basic knowledge of computing concepts would be helpful.
Course Outline

CompTIA A+ 220-901 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues.


Module 1.  Hardware


Module 2. Networking


Module 3.  Mobile Devices


Module 4.  Hardware and Network Troubleshooting



CompTIA A+ 220-902 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures.


Module 1.  Windows Operating Systems


Module 2.  Other Operating Systems and Technologies


Module 3.  Security


Module 4.  Software Troubleshooting


Module 5.  Operational Procedures


Course Length


This course can be delivered as the standard A+ Certification Track over 5 days. Our BTS Accelerated course was developed per numerous companies and can be delivered in a shorter or longer day Accelerated format (to also include Network+ and Security+) depending on the experience level of the students attending, this format requires longer training days plus required study time and materials, available upon request.
Delivery Method
Instructor led with numerous "Hands-On demonstrations and exercises.
Equipment Requirements
(This apply's to our hands-on courses only)
BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.
Course Length
5 Days

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