Website: http://www.btstraining.com
Toll Free: 1-877-Info2Day
Email: info@btstraining.com
Understanding
PBX Fundamentals
 
Course Description
This course provides a practical and in-depth foundation on Private Branch Exchange (PBX) or a Private Automatic Branch Exchange (PABX - which is out of fashion since all modern day PBXs are automatic), is a phone switch serving a business or organization and is usually located on the organization's premises.

The PBX provides phone services including internal calling, and access to the public switched telephone network. It allows a small number of outside lines to be shared among all of the people of the organization. Advanced PBX phone switches sometimes provide auto-attendant, voice-mail, and ACD (automatic call distribution) services for the organization.
Students Will Learn
Target Audience
This course is designed to provide a general overview for strategic or telecom managers, Datacom managers with responsibility for telecom, Call Center designers, consultants, communications professionals, software engineers, system engineers, network professionals, VoIP implementers, Network integrators, Product and service developers, Industry analysts, marketing and sales professional, IT professionals, and others who plan on using, evaluating or working with PBX products, applications and services as well as wholesale markets carriers and CLECsICPsISPs
Prerequisites
None.
Course Outline

Module I:   PBX Technology Basics

 

Module II:    Technology Analysis

 

Module III:     PBX Total Market

 

 Module IV:    PBX and Key Telephone Systems Market

 

Module V:   PBX Installed Base


Module VI:   IP-PBX Market


 
 
Module VII:    CENTREX Installed Base
  • Centrex Installed Base Summary
  • Centrex Installed Base Quarterly Dynamics by RBOC and Line Size Segment
  • Centrex Installed Base by RBOC and by Line Size Segment
  • Centrex Installed Base by Region

 

 

 Module VIII:   PBX Trunks

 

Module IX:   Building an End-to-End IP PBX System

 

Delivery Method
Instructor-Led with numerous labs and exercises.
Equipment Requirements
(This apply's to our hands-on courses only)
BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.
Course Length
2 Days

Website: http://www.btstraining.com
Toll Free: 1-877-Info2Day
Email: info@btstraining.com