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Avaya/Nortel CS1000 Features & Apps
Features, Telephony Manager, CallPilot & Application Builder
Course Description
This Hands-On course is designed for telecom individuals (technicians, administrators, end users, managers) who wish to gain knowledge about the CS 1000 features, Telephony Manager (TM) Station Administration and CallPilot Administration.

This course will discuss programming of specific features in the PBX as well as through TM. Also, a discussion of programming CallPilot users to include proper implementation of mailbox classes, templates and restriction and permission lists. Other areas to includes backups, security and application builder.
Students Will Learn
Target Audience
CallPilot Administrators that need to know User and System screens as well as Application Builder.
A basic understanding of Telecommunications and some basic understanding of call forwarding, transfer, hunting, etc. would be helpful.
Course Outline

Module I:     CS-1000 Features

Module 2:    
Telephony Manager (TM)


Module 3:     CallPilot Administration Topics                                                                          


Module 4:    
CallPilot Application Builder Topics                                                                 


Delivery Method
Instructor led with numerous Hands-On labs and exercises.
Equipment Requirements
(This apply's to our hands-on courses only)
BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.
Course Length
4 Days

Toll Free: 1-877-Info2Day