Network Operations Center (NOC) 5ESS Switch Analysis Benefits
-Improved Customer Service
-Enhanced Technical Skills
-Reduced Vendor Escalations
-Reduced Maintenance Costs
-Outage Occurrences Reduced
This course begins with a brief overview of the 5ESS Switch. The 5ESS Analysis tools are presented next and include the 5ESS Plant 24 report, deciphering Output Messages, Output Message Routing, 5ESS Log Files and Operational Support System (OSS) filter procedures.
The Analysis presented in this course consists of Post Initialization Analysis, Remote Switching Module Stand Alone Analysis, Single Process Purge (SPP) Analysis, Return To Point Of Interrupt (RPI) Analysis, Communication Module TMS Post Mortem and Asynchronous Failure Analysis, Audit Analysis, Assert Analysis, Transport Facility Performance Monitoring Analysis, Machine Detected Interoffice Irregularities (MDII) Analysis, Cutoff Call Analysis and Peripheral Error Analysis. Each lesson provides procedures, tables, charts and a What To Do Next discussion. These lessons also identify 5ESS Switch documentation that can be used for further analysis.
Students Will Learn: